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Customer reviews: Shuttle ‑ Sync with Etsy

Develop by Illumiko

Reviews (183)

Overall rating
4.7

What Merchants Think

Overall, merchants find "Shuttle ‑ Sync with Etsy" to be a highly effective app for synchronizing their Etsy and Shopify stores. The app is praised for its user-friendly interface and the ability to streamline processes that were previously manual and time-consuming. Many users commend the app for significantly enhancing their operational efficiency, although some have experienced issues related to customer service and technical glitches.

Key Strengths

  • Seamless synchronization of inventory between Etsy and Shopify
  • Efficient product migration and listing management
  • Capability to import Etsy reviews into Shopify
  • User-friendly interface with customizable options
  • Exceptional customer support noted by many users

Common Concerns

  • Occasional glitches in SKU synchronization and product detail management
  • Issues with the accuracy of imported review data
  • Inconsistent customer service response times reported by some users
  • High subscription costs not always justified by the performance

Final Thoughts

"Shuttle ‑ Sync with Etsy" is generally well-received for its robust features designed for seamless integration between Etsy and Shopify. While most merchants praise its functionality and support, a handful encounter specific issues that can impact their experience. For businesses looking to improve their multi-platform operations, Shuttle presents a promising solution, provided that any potential issues can be addressed promptly by its support team.

Little Way Design Co.

Jul 23, 2025  on Shopify

This app has changed the way we do business and made it so much easier. Now that we have switched to warehouse fulfillment, the stock and order syncer with Etsy is a game changer! I'm always impressed by the personalized and prompt support. I couldn't do business without Shuttle, thank you!

Joyful Pebble Art

Jul 09, 2025  on Shopify

Great app with an excellent support team (respond to my messages with the steps i needed to solve a problem within hours, not days!).

Home Up Design

Jul 04, 2025  on Shopify

This was a game changer for us. As a business, we use Etsy as our main hub and database and then just rely on the automations of Shuttle to transfer everything to our website. If you are looking for a minimum input for maximum output app, this is the one for you. Nimo's customer service is quick and efficient and Shuttle is easy peasy to use. We wouldn't be where we are without this app, so thank you. Home Up Design.

Linen and Letters

Jun 28, 2025  on Shopify

I've been using the Shuttle app for a long time and have been genuinely impressed. It has made transferring my Shopify listings over to my Etsy shop both intuitive and efficient — saving me hours of manual work. The interface is clear, the syncing options are flexible, and I appreciate the ability to customise titles, tags, and images specifically for Etsy. As someone who runs a handmade textiles business, it’s important that my listings retain their character and detail — and Shuttle has handled that beautifully. Highly recommended for small creative businesses looking to expand onto Etsy without the tech headache.

Zep-Pro Shop

Jun 09, 2025  on Shopify

Great customer service. I had an issue with a few products not being able to transfer from Etsy to Shopify due to sizing variations. Got a response right away and it was fixed. Happy customer

Bella Frye

May 31, 2025  on Shopify

Fast Response, use for Etsy integration. Highly recommend and integral part of our ecosystem for e-commerce.

The Art of Brenden Sanborn

May 15, 2025  on Shopify

I’ve been using Shuttle since before it was called Shuttle, and I can confidently say it’s one of the best tools out there for managing Etsy and Shopify together. As one of the first users, I’ve seen how much time it’s saved me—hundreds of hours, easily—by streamlining my product syncing and making review imports effortless. The features are rock-solid (even on the basic plan, which is all I use), and they’re constantly adding helpful updates. But the real standout is the customer service. Every time I’ve had a question, I’ve received thoughtful, step-by-step instructions with such a positive and supportive tone. It makes a huge difference knowing I’m not just using a tool—I’m backed by a team that genuinely wants to help. If you’re running both Shopify and Etsy, Shuttle is a must-have.

Jubilee Trading Company

Apr 28, 2025  on Shopify

Shuttle is AMAZING and makes managing listings across Etsy + Shopify significantly easier. By being able to migrate listings, we save hours of labor and avoid errors. It's also wonderful to be able to migrate our Etsy reviews to our shopify listings to help us gain trust on our .com. Thanks, Nimo!!

Bumblebee Ceramics

Apr 24, 2025  on Shopify

I would give this app 10 's if I could! This was my first time syncing a Shopify store to Etsy, and I couldn't be more impressed with the Shuttle app. For everything it does-from syncing orders and exporting reviews to transferring products-it's amazing how intuitive and streamlined the experience is. I expected to spend hours digging through documentation (as is typical with complex apps), but with Shuttle, it honestly wasn't necessary. The app's flow and helpful tooltips made setup incredibly easy-even for a nontechnical store owner. We've been using Shuttle for a couple of months now, and it has completely streamlined our business. We couldn't be happier with its performance!

QuokkaMousepads.com

Mar 20, 2025  on Shopify

Amazing! So much better functionality and easier to use than other apps I have tried. Highlights are; ease of use, setting up listing rules, awesome automations (e.g. 3 options to 2, to accommodate Etsy), pricing rules, handles variations with ease...and much more! Shuttle have set up the introduction so easily I didn't even need any help setting up and getting listings to Etsy sorted :)

Happy Patty Crochet

Mar 19, 2025  on Shopify

I’ve been using Shuttle to transfer and update products between my Etsy and Shopify shops, as well as importing reviews and syncing orders. It’s been amazing and has saved me tons of time! I’ve tried several similar apps, but Shuttle is by far the best. The support team has also been super helpful and quick to respond whenever I had questions. Highly recommend!

The Scouse Bird Shop

Mar 03, 2025  on Shopify

Had an issue with Shopify descriptions not updating on Etsy, and while it took a bit of time to get a resolution, the team were super quick with replies and really helpful throughout. We tried a few different solutions, and they stuck with it until we got it working. Great service and support—highly recommend!

chocolateraisinfury

Jan 21, 2025  on Shopify

Great app!! Been using it since I started over a year ago and it's made it so stress and hands-free being able to manage my stock between Shopify and Etsy. Being able to alter stock on both places using this app makes things incredibly easy and streamlined too, highly recommend!

NooeBerlin

Jan 01, 2025  on Shopify

I recently switched from Billbee to Shuttle, and it has been a game-changer for my business! Billbee was far too complicated and often felt overwhelming. Shuttle, on the other hand, is incredibly easy to use. Even when something doesn’t work right away, their customer care team is outstanding—fast, clear, and super helpful. Plus, they’re friendly, which makes the experience even better. If you’re looking for a seamless, user-friendly platform with excellent support, Shuttle is the way to go!

marryful

Dec 28, 2024  on Shopify

Everything I need to synch my Etsy Shop and Shopify. Makes my life soooo much easier and the customer service is really great!

Versiris

Dec 27, 2024  on Shopify

Genuinely don't know where I'd be without this app! I was fixing stock between my two stores manually and it was such a pain! Then I found this app! But it works so much better than expected. Never had it mess up once. I can even adjust the stock on my Shopify and it will automatically update it on my Etsy without me having to do it. The one time I had a question they answered me quickly and professionally. Very happy with Shuttle!

The Nichole Collection

Dec 25, 2024  on Shopify

I'm giving this app 2 stars. The customer service is practically non-existent—I've been reaching out for 6 days and still haven’t received a reply. Additionally, when importing products from Etsy, the app often fails to import them correctly, creating a separate listing instead. It also doesn’t import the cost per item, which is causing major issues for me. I’m now showing over 10k in sales but with no margin, which is making tax calculations a nightmare. I’m going to uninstall this app.

Knifty Knittings

Dec 08, 2024  on Shopify

When it works well, it's great. The stock syncing and kit bundling used to work well but now it will randomly mess with my stock amounts, which is costing me sales. For instance I had 50 of one item in stock and it randomly changed it to 0 and I didn't realize for days. I've turned off automatic syncing and just do it manually for now. For something so expensive it shouldn't be causing more problems than it solves.

CRAFT ROSARIES

Dec 01, 2024  on Shopify

I had an amazing experience! The support was exceptional—helpful, patient, and incredibly understanding. They went above and beyond to ensure everything was perfect, and I truly appreciate their dedication. The service was not only professional but also genuinely kind and supportive. I highly recommend them to anyone in need of outstanding service. Thank you so much—you’re the best

the salty hive candle co

Nov 21, 2024  on Shopify

used free trial to import my Etsy reviews. 1. trial only allows 50. fine whatever. 2. It imports bogus names that don't match the actual reviews! so now i have to sit and get the correct names from orders. pointless!!

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