Customer reviews: Showday Live & Shoppable Video

<h3>What Merchants Think</h3> <p>Merchants generally find "Showday Live & Shoppable Video" to be an innovative and user-friendly tool for enhancing live shopping experiences on their websites. While many appreciate its functionality and ease of use, there are notable concerns regarding customer service effectiveness and technical issues.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly interface and easy setup</li> <li>Enhances product visibility and customer engagement during live shows</li> <li>Positive impact on direct-to-consumer marketing efforts</li> <li>Works well for influencer campaigns</li> </ul> <h3>Common Concerns</h3> <ul> <li>Poor and often non-responsive customer service</li> <li>Technical issues, such as buffering and system outages</li> <li>Mobile-specific limitations, like inability to access the comment section</li> <li>Checkout issues causing loss of sales during live shows</li> <li>Lack of multi-user login for collaborative live events</li> </ul> <h3>Final Thoughts</h3> <p>"Showday Live & Shoppable Video" is generally well-received for its capability to enhance live shopping experiences with easy integration and functionality appeal. However, to maximize its potential, improvements on customer support and tackling technical drawbacks are essential. For merchants, the app shows promise if those elements can be addressed effectively.</p>

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Reviews (20)

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What Merchants Think

Merchants generally find "Showday Live & Shoppable Video" to be an innovative and user-friendly tool for enhancing live shopping experiences on their websites. While many appreciate its functionality and ease of use, there are notable concerns regarding customer service effectiveness and technical issues.

Key Strengths

User-friendly interface and easy setup
Enhances product visibility and customer engagement during live shows
Positive impact on direct-to-consumer marketing efforts
Works well for influencer campaigns

Common Concerns

Poor and often non-responsive customer service
Technical issues, such as buffering and system outages
Mobile-specific limitations, like inability to access the comment section
Checkout issues causing loss of sales during live shows
Lack of multi-user login for collaborative live events

Final Thoughts

"Showday Live & Shoppable Video" is generally well-received for its capability to enhance live shopping experiences with easy integration and functionality appeal. However, to maximize its potential, improvements on customer support and tackling technical drawbacks are essential. For merchants, the app shows promise if those elements can be addressed effectively.

Chef Gina's® Mini Food

Jun 27, 2023 on Shopify

I love this app, at first it didn't work well. But they really helped and worked on it so it would work great on the website. I'm glad a stuck with it and didn't go to another. It is user friendly. sooo easy to use. Customer service gets back with you fast. My customers love it! Thank you. Update: Unfor, this app is not working well. I am noticing alot of buffering. Which I don't have issues with on facebook. It also kicks people out who are watching it and goes off line. I'm now having a hard time getting ahold of someone. This was my favorite app and really disappointed.

CITYFRAMES

Jun 20, 2023 on Shopify

We have been using the app for about 2 months and can highly recommend it. The functionality is amazing and support is available quickly when needed.

CWB'S NOOK

May 18, 2023 on Shopify

So far I am enjoying the App. I would suggest that multiple people be able to log in at once during lives for interactive shopping experience. My team is across the country we like to host lives together with the new arrivals monthly but can't with the app at the moment. I do suggest this app over the other apps very user friendly.

PleasureGenius

May 08, 2023 on Shopify

THE APP WORKED FOR 2 WEEKS, THEN EVERYTHING DISAPPEARED. They have very poor customer service, and the app is not working after 2 weeks. I liked the functionality of the app, but after 2 weeks the app no longer works on my site. I've contacted them about 5 times and still haven't received any response....

Sulina Shop

Mar 10, 2023 on Shopify

I love this app. It's easy to use and it lets me do everything I need. It enhances my products because customers can see how other customers use this product and show how well it worked.

Guardian Unity

Mar 08, 2023 on Shopify

I like it. It's easy to use. Now that I understand it, I think I'm going to have a spectacular website thanks to this app.

Her Health Co

Dec 16, 2022 on Shopify

Really really great interface - the easiest to understand out of the other apps we've been trying! Very happy with Showday

Spoon of Change

Dec 15, 2022 on Shopify

Great application. The set up is really easy. Customer support does his work. I am huge fan of the app!

Veronica Beard

Dec 08, 2022 on Shopify

Showday's shoppable video functionality is best in class. One of the most notable features is the native integration with our Shopify store and checkout—this seamless integration was a deciding factor when picking a video partner. Our first video required minor custom development from Showday's dev team and they were quick to assist and beyond accommodating. Showday is constantly iterating and improving their app, and coming up with new tools and ways of experiencing shoppable video. We are looking forward to using Showday as we build out our video program on-site.

JAMPY

Aug 23, 2022 on Shopify

Live shopping is a must have for d2c! Showday helped us cracking this new channel and get the most out of our influencer campaigns, great customer support! Recommended.