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Customer reviews: Showday Live & Shoppable Video

Develop by Showday
<h3>What Merchants Think</h3> <p>Merchants generally find "Showday Live & Shoppable Video" to be an innovative and user-friendly tool for enhancing live shopping experiences on their websites. While many appreciate its functionality and ease of use, there are notable concerns regarding customer service effectiveness and technical issues.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly interface and easy setup</li> <li>Enhances product visibility and customer engagement during live shows</li> <li>Positive impact on direct-to-consumer marketing efforts</li> <li>Works well for influencer campaigns</li> </ul> <h3>Common Concerns</h3> <ul> <li>Poor and often non-responsive customer service</li> <li>Technical issues, such as buffering and system outages</li> <li>Mobile-specific limitations, like inability to access the comment section</li> <li>Checkout issues causing loss of sales during live shows</li> <li>Lack of multi-user login for collaborative live events</li> </ul> <h3>Final Thoughts</h3> <p>"Showday Live & Shoppable Video" is generally well-received for its capability to enhance live shopping experiences with easy integration and functionality appeal. However, to maximize its potential, improvements on customer support and tackling technical drawbacks are essential. For merchants, the app shows promise if those elements can be addressed effectively.</p>

Reviews (20)

Overall rating
3.1

What Merchants Think

Merchants generally find "Showday Live & Shoppable Video" to be an innovative and user-friendly tool for enhancing live shopping experiences on their websites. While many appreciate its functionality and ease of use, there are notable concerns regarding customer service effectiveness and technical issues.

Key Strengths

  • User-friendly interface and easy setup
  • Enhances product visibility and customer engagement during live shows
  • Positive impact on direct-to-consumer marketing efforts
  • Works well for influencer campaigns

Common Concerns

  • Poor and often non-responsive customer service
  • Technical issues, such as buffering and system outages
  • Mobile-specific limitations, like inability to access the comment section
  • Checkout issues causing loss of sales during live shows
  • Lack of multi-user login for collaborative live events

Final Thoughts

"Showday Live & Shoppable Video" is generally well-received for its capability to enhance live shopping experiences with easy integration and functionality appeal. However, to maximize its potential, improvements on customer support and tackling technical drawbacks are essential. For merchants, the app shows promise if those elements can be addressed effectively.

XOfromsoho

Apr 30, 2024  on Shopify

App is great but support is not so great. I have been having issues with mobile and no response back yet from support to fix. Hope to here from them soon

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