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Shoply AI Search & AI Chatbot logo

Shoply AI Search & AI Chatbot

Develop by Shopify

$29.99-$299.99

/ Month
Free plan available 14 Days Free Trial

24/7 personalized shopping guide for your customers

Personalized product suggestions
Natural language searches
Instant ai-powered support
Comprehensive product recommendations

About Shoply AI Search & AI Chatbot

Launched Sep 03, 2024

Categories

Built by Shopify

Address

10 Nguyen Minh Vy Street, Quy Nhon, 55121, VN

Website Support Portal Privacy policy Tutorial FAQ Document
Zotasell: AI Upsell‑Cross Sell logo
(24 Reviews)
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Introduction Video

Description

The Product Expert for Your Store: Boost sales with highly relevant product search & recommendations

Shoply is more than just a search & chat platform—it’s the product expert and customer support for your store. It learns autonomously from your catalog, pages, and blogs, delivering shopping advice with unmatched relevance and accuracy. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides expert recommendations they’ll love. Plus, it seamlessly handles service inquiries such as promotions, sizing, orders, and returns with ease.

Shoply is more than just a search & chat platform—it’s the product expert and customer support for your store. It learns autonomously from your catalog, pages, and blogs, delivering shopping advice with unmatched relevance and accuracy. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides expert recommendations they’ll love. Plus, it seamlessly handles service inquiries such as promotions, sizing, orders, and returns with ease. more
  • Product Expert: Boosts sales with highly relevant search and recommendations.
  • Fully Customizable: Teach AI with your expertise and tailor its personality.
  • Self Starter: Zero setup, Shoply learns your website and products on its own.
  • Multilingual: Engages with customers in their own native languages.
  • Scalable: Supports catalogs up to 100K products; more with custom plans.

Pros

  • Provides 24/7 personalized shopping support to customers
  • Offers expert advice by recommending products based on customer preferences like skill level, height, and gender
  • Manages general customer service inquiries, enhancing user experience
  • Delivers natural language searches for an intuitive shopping experience
  • Improves sales with accurate and comprehensive product recommendations
  • Provides instant answers to common customer inquiries through AI-powered chat support

Cons

  • Potential dependency on AI limitations, which may lead to incorrect recommendations or responses if the AI misinterprets user inputs
  • Limited ability to handle complex customer service issues that require human intervention
  • E-commerce stores need to integrate and maintain the app, which could require additional resources

Top Helpful Reviews

InterCyprus

Sep 26, 2025  on Shopify

Best AI bot and search app ever! I was starting los lose home when I got hands on this AI bot. It worths every cent, both for its features and results but also for the outstanding support. we get from the developers.

Sekelskifte

Aug 29, 2025  on Shopify

This AI bot is truly impressive and works even better than I expected. What really stands out is the developer’s dedication — always quick to respond, very supportive, and open to feedback. Even small bugs or improvement suggestions get handled right away, which makes the whole experience feel professional and trustworthy. Highly recommended for anyone looking for a reliable AI tool!

Hyper Creative

Aug 12, 2025  on Shopify

I have loved seeing this AI help our customers find products, understand more about a product and it helps us gather more info from a customer to allow us to quote them more easily for a custom item. Adding info to the knowledge base is great - I have told our AI to always ask a clients name and email - before providing an answer - This way we can always follow up with a client if we need to provide more information. I love where AI is taking Ecommerce - and this app is a no brainer for a quick win!

Astricate

Jul 01, 2025  on Shopify

Perfect app its amazing and the ai on here is incredible it even helps with search and more. best app i've used on shopify.

GooTowels

May 24, 2025  on Shopify

Had customers telling me how helpful ‘my assistant’ was—little do they know it’s all Shoply Guide

Hustle Thread

Apr 03, 2025  on Shopify

Shopping Assistant by Shopily has transformed the way customers interact with our store. The AI-powered recommendations feel intuitive, helping shoppers find the right products effortlessly. It’s like having a personal shopping assistant available 24/7!

Vip skin Aesthetics

Mar 28, 2025  on Shopify

Crazy how well it picks up my catalog. Customers find exactly what they need without me lifting a finger.

Floatley

Mar 16, 2025  on Shopify

The setup was quick and easy. Customer support is responsive and super helpful too. Highly recommend it

PleasureX

Mar 12, 2025  on Shopify

Absolutely fantastic app! I've been using this customer service app for my Shopify store, and it has genuinely transformed the way I manage customer interactions. The intuitive interface makes navigation effortless, while the extensive features have streamlined all my customer service needs into one convenient place. The integration was seamless, and the support team is outstanding—responsive, knowledgeable, and incredibly helpful. Any questions I've had were addressed promptly and efficiently, demonstrating their genuine commitment to their customers' success. Since implementing this app, I've noticed increased customer satisfaction and faster response times, significantly enhancing my store's reputation. I highly recommend this app to anyone serious about taking their Shopify customer support experience to the next level. Five stars all around!

Talking Jesus Doll

Feb 22, 2025  on Shopify

Rating this 5 stars based on the support. Owner/dev and small team are super responsive. They delivered some changes for us in no time at all which what really helpful. The product is still a wip but has promise. I love their autoingestion of all shopify data - including blogs and pages. Not sure everyone does that. Makes it easy for the small company that runs their tech stack by themselves.

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