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Shoply AI Search & AI Chatbot logo

Shoply AI Search & AI Chatbot

Develop by Shopify

$49.99-$449.99

/ Month
  • Built for Shopify
  • Free plan available 7 Days Free Trial

    24/7 personalized shopping guide for your customers

    Personalized product suggestions
    Natural language searches
    Instant ai-powered support
    Comprehensive product recommendations

    About Shoply AI Search & AI Chatbot

    Built by Shopify

    Address

    Str. Livezilor, 35, Mogosoaia, IF, 077135, RO

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    Introduction Video

    Description

    The Product Expert for Your Store: Boost sales with highly relevant product search & recommendations

    Shoply is more than just a search & chat platform—it’s the product expert and customer support for your store. It learns autonomously from your catalog, pages, and blogs, delivering shopping advice with unmatched relevance and accuracy. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides expert recommendations they’ll love. Plus, it seamlessly handles service inquiries such as promotions, sizing, orders, and returns with ease.

    Shoply is more than just a search & chat platform—it’s the product expert and customer support for your store. It learns autonomously from your catalog, pages, and blogs, delivering shopping advice with unmatched relevance and accuracy. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides expert recommendations they’ll love. Plus, it seamlessly handles service inquiries such as promotions, sizing, orders, and returns with ease. more
    • Product Expert: Boosts sales with highly relevant search and recommendations.
    • Fully Customizable: Teach AI with your expertise and tailor its personality.
    • Self Starter: Zero setup, Shoply learns your website and products on its own.
    • Multilingual: Engages with customers in their own native languages.
    • Scalable: Supports catalogs of over 1 million products with custom plans.

    Pros

    • Provides 24/7 personalized shopping support to customers
    • Offers expert advice by recommending products based on customer preferences like skill level, height, and gender
    • Manages general customer service inquiries, enhancing user experience
    • Delivers natural language searches for an intuitive shopping experience
    • Improves sales with accurate and comprehensive product recommendations
    • Provides instant answers to common customer inquiries through AI-powered chat support

    Cons

    • Potential dependency on AI limitations, which may lead to incorrect recommendations or responses if the AI misinterprets user inputs
    • Limited ability to handle complex customer service issues that require human intervention
    • E-commerce stores need to integrate and maintain the app, which could require additional resources

    Top Helpful Reviews

    IPcam-shop

    Jan 27, 2026  on Shopify

    This is the best AI chat/search app available. It looks like real support people are answering the questions from customers. The answers provided are 100% correct as they are combining website content with AI data. The developers are very open for feedback and suggestions. Till now we are very satisfied.

    Puffo Sport

    Nov 21, 2025  on Shopify

    I am impressed by the answers given by the chatbot to clients' questions: our staff couldn't have answered better! Most people think that they were chatting with a human. Installation and configuration of the app is very easy and support is fantastic: I received immediate and detailed answers to all my doubts. Reccomended 100%

    Sports Basement

    Nov 12, 2025  on Shopify

    We were extremely skeptical of AI chat solutions in general - we'd tried a few and been burned hard on the immense training needed. Not so with Shoply AI - this app is set up to read our Shopify data seamlessly, and is incredibly easy to update and maintain. We're super pleased with the results so far, and are excited to see how else we can leverage this brilliantly-designed tool!

    InterCyprus

    Sep 26, 2025  on Shopify

    Best AI bot and search app ever! I was starting los lose home when I got hands on this AI bot. It worths every cent, both for its features and results but also for the outstanding support. we get from the developers.

    Sekelskifte

    Aug 29, 2025  on Shopify

    This AI bot is truly impressive and works even better than I expected. What really stands out is the developer’s dedication — always quick to respond, very supportive, and open to feedback. Even small bugs or improvement suggestions get handled right away, which makes the whole experience feel professional and trustworthy. Highly recommended for anyone looking for a reliable AI tool!

    Hyper Creative

    Aug 12, 2025  on Shopify

    I have loved seeing this AI help our customers find products, understand more about a product and it helps us gather more info from a customer to allow us to quote them more easily for a custom item. Adding info to the knowledge base is great - I have told our AI to always ask a clients name and email - before providing an answer - This way we can always follow up with a client if we need to provide more information. I love where AI is taking Ecommerce - and this app is a no brainer for a quick win!

    Astricate

    Jul 01, 2025  on Shopify

    Perfect app its amazing and the ai on here is incredible it even helps with search and more. best app i've used on shopify.

    GooTowels

    May 24, 2025  on Shopify

    Had customers telling me how helpful ‘my assistant’ was—little do they know it’s all Shoply Guide

    Hustle Thread

    Apr 03, 2025  on Shopify

    Shopping Assistant by Shopily has transformed the way customers interact with our store. The AI-powered recommendations feel intuitive, helping shoppers find the right products effortlessly. It’s like having a personal shopping assistant available 24/7!

    Vip skin Aesthetics

    Mar 28, 2025  on Shopify

    Crazy how well it picks up my catalog. Customers find exactly what they need without me lifting a finger.

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