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Customer reviews: Shopify Email

Develop by Shopify

Reviews (2,352)

Overall rating
4.6

What Merchants Think

Merchants generally find "Shopify Email" to be a well-integrated and user-friendly tool within the Shopify ecosystem. Most find it suitable for basic email marketing needs, appreciating its simplicity and integration with existing Shopify features. However, advanced users occasionally find it lacking when compared to more specialized competing products offering greater customization and complexity.

Key Strengths

  • Easy to use and quick setup process
  • Seamless integration with Shopify store data and other Shopify apps
  • Cost-effectiveness, especially for small businesses with low volume
  • Efficient for creating email campaigns quickly
  • Good variety of ready-to-use templates
  • Integrated analytics for performance tracking

Common Concerns

  • Limited customization options and advanced features
  • Issues with email alignment on certain email clients
  • Occasional bugs and technical issues, like delayed sending
  • Some users experience high bounce rates or delivery issues
  • Support and guidance for complex issues could be improved
  • Lack of SMS integration and other advanced functionalities, like embedding videos

Final Thoughts

Overall, "Shopify Email" serves as a valuable tool for businesses looking for efficient and straightforward email marketing solutions integrated within Shopify. It's particularly beneficial for small to medium-sized businesses operating on a budget. However, those requiring more comprehensive features may need to supplement it with additional apps or services.

Kravn Lane Creations

Dec 12, 2024  on Shopify

Maison Sana

Dec 11, 2024  on Shopify

parfait

Tricare Medical

Dec 10, 2024  on Shopify

Ishro Home

Dec 10, 2024  on Shopify

Hermitage Molly

Dec 10, 2024  on Shopify

I love this email integration - Thank you

Shirt life.

Dec 09, 2024  on Shopify

Works perfect and very user friendly!

Pinar Ozevlat

Dec 09, 2024  on Shopify

Very Good! And SO straightforward, easy to use with great qualities, would recommend it to all Shopify users.

The Bottle Shop

Dec 08, 2024  on Shopify

RegattaSport

Dec 08, 2024  on Shopify

Would Highly Suggest. Pros - Only Pay for what you use not a monthly fee - Super easy to use - links everything directly from your store reducing clicks! Cons - Can take up to 4 hours for emails to be sent - Emails not sent all at once

MaxMyer

Dec 07, 2024  on Shopify

Gully Labs

Dec 07, 2024  on Shopify

v v seamless

Haseen Modest Wear

Dec 07, 2024  on Shopify

PokeMael

Dec 06, 2024  on Shopify

réponds à mes attentes

ANTHOM(アントム)公式サイト

Dec 06, 2024  on Shopify

E-Sabah online ship

Dec 05, 2024  on Shopify

tres pratique

IdenticalEternalSuns

Dec 05, 2024  on Shopify

Jawellary.shop

Dec 05, 2024  on Shopify

Our Experience with Shopify Email We’ve had an amazing experience using Shopify Email, and we couldn’t be happier with the service! It’s a seamless, easy-to-use platform that allows us to stay connected with our customers in a more personal way. From creating beautiful, on-brand emails to automating campaigns, Shopify Email has helped us save time and enhance our marketing efforts. The integration with our Shopify store makes it incredibly convenient to track and analyze our email performance, ensuring that every message we send adds value to our customer relationships. Whether it's sharing new arrivals, exclusive offers, or important updates, Shopify Email makes it effortless to reach our audience effectively. Overall, it's been an essential tool for our business, helping us grow our community and stay engaged with our customers—keeping them informed and excited about what’s next!

BethdyAccesories SPA

Dec 05, 2024  on Shopify

Muy buena. Todo es muy fácil y practico. Aun estoy aprendiendo pero es una gran ayuda.

Brinca Maria

Dec 05, 2024  on Shopify

OpenCase

Dec 04, 2024  on Shopify

I am an amateur user of email applications, so take that into consideration. BUT, for me and my current, simple, needs, it has been very easy to use. Also, my volume is very low so I have not passed beyond the FREE tier, which has been awesome (I look forward to getting into the numbers that are big enough to have to pay for as that should mean my business is doing well). And, I like that it is basically built into Shopify, making it very easy to use.

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