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Customer reviews: Shopify Email

Develop by Shopify

Shopify Email is a built-in marketing tool designed to help Shopify merchants create, send, and track email campaigns directly from their store dashboard. This review covers its features, pros, cons, and real user experiences to help you decide if it’s the right solution for your business.

Reviews (2,546)

Overall rating
4.6

What Merchants Think

Merchants generally find "Shopify Email" to be a well-integrated and user-friendly tool within the Shopify ecosystem. Most find it suitable for basic email marketing needs, appreciating its simplicity and integration with existing Shopify features. However, advanced users occasionally find it lacking when compared to more specialized competing products offering greater customization and complexity.

Key Strengths

  • Easy to use and quick setup process
  • Seamless integration with Shopify store data and other Shopify apps
  • Cost-effectiveness, especially for small businesses with low volume
  • Efficient for creating email campaigns quickly
  • Good variety of ready-to-use templates
  • Integrated analytics for performance tracking

Common Concerns

  • Limited customization options and advanced features
  • Issues with email alignment on certain email clients
  • Occasional bugs and technical issues, like delayed sending
  • Some users experience high bounce rates or delivery issues
  • Support and guidance for complex issues could be improved
  • Lack of SMS integration and other advanced functionalities, like embedding videos

Final Thoughts

Overall, "Shopify Email" serves as a valuable tool for businesses looking for efficient and straightforward email marketing solutions integrated within Shopify. It's particularly beneficial for small to medium-sized businesses operating on a budget. However, those requiring more comprehensive features may need to supplement it with additional apps or services.

VBW Design Studio

Aug 06, 2024  on Shopify

Roundtablefashion

Aug 05, 2024  on Shopify

Petit Nalanda du Centre Paramita

Aug 05, 2024  on Shopify

MOOIE'Z ET PURE™

Aug 05, 2024  on Shopify

User Friendly

Magica Miniatura

Aug 04, 2024  on Shopify

Werkt helemaal prima als je geen al te complexe dingen wilt doen.

Fé Viva

Aug 04, 2024  on Shopify

VERY FUNCTIONAL

Equina USA

Aug 04, 2024  on Shopify

Easy to use app! We are a tiny business who likes to send out the occasional email to our customers. This has great tracking, segmentation, and analytics.

Trendy Chickas Boutique, LLC

Aug 03, 2024  on Shopify

I love Shopify email, it's so easy to use.

Autowheel

Aug 03, 2024  on Shopify

BELLA LADY

Aug 02, 2024  on Shopify

customer service amazing any question is answer fast and clear

NATURAL CHAOS WORLDWIDE

Aug 02, 2024  on Shopify

Handy and easy to use!

CoinGems

Aug 02, 2024  on Shopify

I like the convenience and efficiency of automated email campaigns with customizable templates, along with features that help maintain consistent branding. Being able to preview emails on different devices and access detailed reports on sent emails adds an extra layer of control and insight to campaigns.

NAINO SHOP

Aug 02, 2024  on Shopify

ダニエルのワインクラブ

Aug 02, 2024  on Shopify

Easy to use, intuitive and bug-free. I love it so far.

TogOn

Aug 02, 2024  on Shopify

good.

Knitting Time

Aug 01, 2024  on Shopify

We found the app was easy to use. Although sending out a max can be sorted by email address server. Love the fact that the input of photos is so easy, no need to resize and then input. At times it doesn't want to react to an action, but giving it a bit of time, works. Would like to see more control on font size. It is one of the easiest app to use as opposed to others which we used.

Tuttonlineshop

Aug 01, 2024  on Shopify

Happy Tail Center

Jul 31, 2024  on Shopify

Nice Essential Native App!

survacci

Jul 31, 2024  on Shopify

The Posh Perch

Jul 29, 2024  on Shopify

Super simple and just awesome.

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