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Customer reviews: Shopify Email

Develop by Shopify

Reviews (2,352)

Overall rating
4.6

What Merchants Think

Merchants generally find "Shopify Email" to be a well-integrated and user-friendly tool within the Shopify ecosystem. Most find it suitable for basic email marketing needs, appreciating its simplicity and integration with existing Shopify features. However, advanced users occasionally find it lacking when compared to more specialized competing products offering greater customization and complexity.

Key Strengths

  • Easy to use and quick setup process
  • Seamless integration with Shopify store data and other Shopify apps
  • Cost-effectiveness, especially for small businesses with low volume
  • Efficient for creating email campaigns quickly
  • Good variety of ready-to-use templates
  • Integrated analytics for performance tracking

Common Concerns

  • Limited customization options and advanced features
  • Issues with email alignment on certain email clients
  • Occasional bugs and technical issues, like delayed sending
  • Some users experience high bounce rates or delivery issues
  • Support and guidance for complex issues could be improved
  • Lack of SMS integration and other advanced functionalities, like embedding videos

Final Thoughts

Overall, "Shopify Email" serves as a valuable tool for businesses looking for efficient and straightforward email marketing solutions integrated within Shopify. It's particularly beneficial for small to medium-sized businesses operating on a budget. However, those requiring more comprehensive features may need to supplement it with additional apps or services.

Wigz&Thingz

Feb 04, 2025  on Shopify

DOTRENDZ

Feb 04, 2025  on Shopify

Debital Design

Feb 02, 2025  on Shopify

ShopHubDepot

Feb 02, 2025  on Shopify

Dici8maggio

Feb 02, 2025  on Shopify

Bellodonna

Feb 01, 2025  on Shopify

The Taliaferro

Jan 31, 2025  on Shopify

Kifalo

Jan 30, 2025  on Shopify

Perfect

Otaku Center

Jan 30, 2025  on Shopify

Facile d'utilisation et pas mal de choix dans les exemples d'envoi

TaskRevolution

Jan 30, 2025  on Shopify

Here at TaskRevolution, we use Shopify Email and we can say it's one of the most practical and efficient tools for managing email marketing campaigns. The interface is simple and straightforward, allowing us to create and send emails without any hassle, which makes communication with our customers much easier. What makes this tool even more amazing is its native support for other Shopify apps, like Shopify Forms and Shopify Flow. With Forms, we can capture leads and build email lists strategically, while Flow allows us to automate various processes, like sending emails based on customer actions. This means we can personalize each customer's experience effortlessly, making our communication more effective. Additionally, Shopify Email lets us use our own store data to create customized campaigns, ensuring that each message is relevant and impactful. And the best part is that we don’t need to rely on external tools, saving time and keeping everything integrated within Shopify. Of course, for those who need more advanced automations or sophisticated A/B testing, it might be worth complementing it with other solutions. But for most needs, Shopify Email handles everything in a practical and efficient way. That's why here at TaskRevolution, we consider this tool essential for maintaining direct and strategic contact with our customers, always in a simple and effective manner.

Home and Earth

Jan 29, 2025  on Shopify

easy to use and helpful to figure out clean simple templates without too much design related needs

Sister2Sister Wellness Spa

Jan 29, 2025  on Shopify

Easy to use

The Merchant's Inventory

Jan 29, 2025  on Shopify

great

Queen Nails & Beauty Supplies

Jan 28, 2025  on Shopify

it's working out good for us so far, it has increased sales

JUST-JEN BOUTIQUE

Jan 28, 2025  on Shopify

The platform's user-friendliness enabled the creation and scheduling of a Valentine's Day email campaign within five minutes !! I highly recommend you give them a try.

Grice Wax & Wicks

Jan 27, 2025  on Shopify

Variations Style

Jan 27, 2025  on Shopify

My experience has been seamless thus far... First time using, straight forward and easy to navigate.

Maxore Handbags

Jan 26, 2025  on Shopify

Smelly Men

Jan 26, 2025  on Shopify

I experimented with a very well known email app and gave up in frustration. This is a breath of fresh air - simple, straightforward and integrates really well with my small Shopify store. I'm a fan.

All Is Belle

Jan 26, 2025  on Shopify

First email sent out and it was super easy and straight forward, Thank you

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