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Customer reviews: Shopify Email

Develop by Shopify

Shopify Email is a built-in marketing tool designed to help Shopify merchants create, send, and track email campaigns directly from their store dashboard. This review covers its features, pros, cons, and real user experiences to help you decide if it’s the right solution for your business.

Reviews (1,795)

Overall rating
4.7

What Merchants Think

Merchants generally find "Shopify Email" to be a well-integrated and user-friendly tool within the Shopify ecosystem. Most find it suitable for basic email marketing needs, appreciating its simplicity and integration with existing Shopify features. However, advanced users occasionally find it lacking when compared to more specialized competing products offering greater customization and complexity.

Key Strengths

  • Easy to use and quick setup process
  • Seamless integration with Shopify store data and other Shopify apps
  • Cost-effectiveness, especially for small businesses with low volume
  • Efficient for creating email campaigns quickly
  • Good variety of ready-to-use templates
  • Integrated analytics for performance tracking

Common Concerns

  • Limited customization options and advanced features
  • Issues with email alignment on certain email clients
  • Occasional bugs and technical issues, like delayed sending
  • Some users experience high bounce rates or delivery issues
  • Support and guidance for complex issues could be improved
  • Lack of SMS integration and other advanced functionalities, like embedding videos

Final Thoughts

Overall, "Shopify Email" serves as a valuable tool for businesses looking for efficient and straightforward email marketing solutions integrated within Shopify. It's particularly beneficial for small to medium-sized businesses operating on a budget. However, those requiring more comprehensive features may need to supplement it with additional apps or services.

xoxkn.it

Nov 15, 2024  on Shopify

easy to use, user friendly, lots of good imputs -

MaiSoldOut

Nov 15, 2024  on Shopify

Smartkart

Nov 15, 2024  on Shopify

Wonderful product, I had a doubt whether I would buy from here or try some well known online shop like Amazon or flipkart, I was unable to find it there and thought of a try as COD was available here, I am really happy with the product and using it for last 1 months.

Opal Nicks - Author

Nov 15, 2024  on Shopify

I've been using this after switch from Klaviyo and like it so much better. All my "stuff" in one place. Create your colors/templates and go from there. Email program is robust and fairly intuitive. Make sure to have your DMARC aligned with Shopify to prevent issues. I still think Shopify could add more features such as showing what individual recipients opened, clicked on, etc. That is a feature I would like to see. Might be there and I'm missing it. Overall, happy right now.

GlowBrume

Nov 15, 2024  on Shopify

application facile à utiliser

Life’s Depot

Nov 15, 2024  on Shopify

so far i have had no problem with it

ELBEAUTE

Nov 15, 2024  on Shopify

GOOD ..............................................................................................................................................................................................................................................

Casual Orc Collectables

Nov 15, 2024  on Shopify

Makes emailing much easier with premade templates and suggestions. Will continue to use it!

Lot57Supplies Diecast Shop

Nov 15, 2024  on Shopify

way better than Klaviyo. Was paying $100/month. Wish i knew sooner about Shopify emails. THANK YOU SHOPIFY. Now i can save over $50/month!

Bleacher Brigade

Nov 14, 2024  on Shopify

Touchable Roots

Nov 14, 2024  on Shopify

Very easy to use! I wish there were more template options.

KENZIT.nl

Nov 14, 2024  on Shopify

Top

Agriguard

Nov 14, 2024  on Shopify

Lockhold

Nov 14, 2024  on Shopify

Works really well. I honestly prefer shopify email app over the fancy costly ones

2UniqueDesigns

Nov 13, 2024  on Shopify

Loved the ease of getting all campaigns together and how beginner friendly it is for users.

Workstation Warehouse

Nov 13, 2024  on Shopify

The email app lets me keep in touch with every customer that has subscribed to my store whether they have bought something or not. It is a very helpful app that drives more traffic to your website.

fatafatloot

Nov 13, 2024  on Shopify

Monuniversabroder

Nov 13, 2024  on Shopify

MicheleHarmsArt

Nov 12, 2024  on Shopify

Love that it's integrated right into my store. I don't have to go anywhere else to use it.

THATSMYOFFICE

Nov 12, 2024  on Shopify

super easy to create e-mails

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