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Customer reviews: Shopify Email

Develop by Shopify

Reviews (2,352)

Overall rating
4.6

What Merchants Think

Merchants generally find "Shopify Email" to be a well-integrated and user-friendly tool within the Shopify ecosystem. Most find it suitable for basic email marketing needs, appreciating its simplicity and integration with existing Shopify features. However, advanced users occasionally find it lacking when compared to more specialized competing products offering greater customization and complexity.

Key Strengths

  • Easy to use and quick setup process
  • Seamless integration with Shopify store data and other Shopify apps
  • Cost-effectiveness, especially for small businesses with low volume
  • Efficient for creating email campaigns quickly
  • Good variety of ready-to-use templates
  • Integrated analytics for performance tracking

Common Concerns

  • Limited customization options and advanced features
  • Issues with email alignment on certain email clients
  • Occasional bugs and technical issues, like delayed sending
  • Some users experience high bounce rates or delivery issues
  • Support and guidance for complex issues could be improved
  • Lack of SMS integration and other advanced functionalities, like embedding videos

Final Thoughts

Overall, "Shopify Email" serves as a valuable tool for businesses looking for efficient and straightforward email marketing solutions integrated within Shopify. It's particularly beneficial for small to medium-sized businesses operating on a budget. However, those requiring more comprehensive features may need to supplement it with additional apps or services.

Amari Designs Shop

Oct 21, 2024  on Shopify

very easy and helpful

Scratch Merveille

Oct 21, 2024  on Shopify

nice

Michael Sisk

Oct 21, 2024  on Shopify

By easily pulling in discounts, products, etc. I don't have to overthink reaching out to customers to get them to engage, etc. And it's working! I also appreciate all the insights and analysis.

Club Plus

Oct 21, 2024  on Shopify

DashFr

Oct 20, 2024  on Shopify

Works well and a simple way to send a weekly newsletter.

Florine Cruickshank

Oct 20, 2024  on Shopify

By easily pulling in discounts, products, etc. I don't have to overthink reaching out to customers to get them to engage, etc. And it's working! I also appreciate all the insights and analysis. Plus, ...

Lockup Bottle Shop

Oct 20, 2024  on Shopify

easy, user friendly

feather fashion men&women

Oct 20, 2024  on Shopify

i like this part It does what it says on the tin, its easy to use and change the templates. I have set up several automatic workflows as well as sending out newsletters.

Excel Women's

Oct 19, 2024  on Shopify

Good.

Prendas D'Coração

Oct 19, 2024  on Shopify

Tem tudo o que é necessário e é intuitivo.

Crystal Vogue

Oct 19, 2024  on Shopify

perfect!

univers de nos loustics

Oct 19, 2024  on Shopify

Calma Coils

Oct 18, 2024  on Shopify

Havent tried a lot of other apps in this domain, pretty simple and straight forward, gets the job done easily!

Skein

Oct 18, 2024  on Shopify

Easy to use, compatible with segments, can schedule emails. What's not to like?

Self Care Shop

Oct 18, 2024  on Shopify

I love this app.

WELLURA GLOBAL

Oct 18, 2024  on Shopify

tenda de papel

Oct 17, 2024  on Shopify

Design Magic USA

Oct 17, 2024  on Shopify

I like using Shopify email over other apps. Can be used to segment, set up campaigns and more!

RICH SKIN Boutique

Oct 17, 2024  on Shopify

The email automation is good. Some of the items like social media input should stay in place and edited as needed. Templates available could be more creative going forward and more AI with details. But overall its a good feature easy to manipulate and the fact that you dont have to leave the app to create a email is a plus and of course its in the subscription no extra cost to cover.

The Art shop

Oct 16, 2024  on Shopify

Very satisfied wish it was more practical for iPad use

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