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Customer reviews: Shopify Email

Develop by Shopify

Reviews (2,352)

Overall rating
4.6

What Merchants Think

Merchants generally find "Shopify Email" to be a well-integrated and user-friendly tool within the Shopify ecosystem. Most find it suitable for basic email marketing needs, appreciating its simplicity and integration with existing Shopify features. However, advanced users occasionally find it lacking when compared to more specialized competing products offering greater customization and complexity.

Key Strengths

  • Easy to use and quick setup process
  • Seamless integration with Shopify store data and other Shopify apps
  • Cost-effectiveness, especially for small businesses with low volume
  • Efficient for creating email campaigns quickly
  • Good variety of ready-to-use templates
  • Integrated analytics for performance tracking

Common Concerns

  • Limited customization options and advanced features
  • Issues with email alignment on certain email clients
  • Occasional bugs and technical issues, like delayed sending
  • Some users experience high bounce rates or delivery issues
  • Support and guidance for complex issues could be improved
  • Lack of SMS integration and other advanced functionalities, like embedding videos

Final Thoughts

Overall, "Shopify Email" serves as a valuable tool for businesses looking for efficient and straightforward email marketing solutions integrated within Shopify. It's particularly beneficial for small to medium-sized businesses operating on a budget. However, those requiring more comprehensive features may need to supplement it with additional apps or services.

Purabeauty

Sep 10, 2024  on Shopify

si può migliorare la facilità d'uso ma ottima app

Bella Bohemian LLC

Sep 08, 2024  on Shopify

So far it seems to work alright … I'll have to see over time.

Loja Uma Bala

Sep 05, 2024  on Shopify

noxpiria

Sep 05, 2024  on Shopify

So far it's helped me do the most of what i needed to inform clients or subscribers about news, updates, store changes etc It has left me unsatisfied concerning the segregation i need to do on clients who haven't subscribed and need to be informed as a group urgently about something on their order, since their emails are not included in any list, but this is also a matter of GPDR and other terms and regulations. I hope they find a way to help us contact people in groups. Overall it's super smooth!

Xkart

Sep 03, 2024  on Shopify

Tiny World Shop

Sep 01, 2024  on Shopify

Very good application because it was created for Shopify and there are no problems with it. It could be a little easier to use when it comes to automations and have more options for editing templates

Bazar Das Utilidades

Sep 01, 2024  on Shopify

FineColorJewels

Aug 31, 2024  on Shopify

The different templates are good. But they should work on personalisation which is not functional

AniBonheur

Aug 30, 2024  on Shopify

Davis Mountains Nut Company

Aug 29, 2024  on Shopify

The app is doing just what it advertised.

Billy Charlton

Aug 29, 2024  on Shopify

Anyone can use the Email App. Typing everything out in a separate program like google docs is also super annoying since shopify email doesn't support paste without formatting and trying to format text in ...

DTF Studio

Aug 28, 2024  on Shopify

Its very difficult to setup and choices are limited, but once its all setup, it works well.

Bubble Lounge Boutique

Aug 28, 2024  on Shopify

EASY TO USE- WOULD LOVE A LITTLE EASIER WAY TO ADD BUTTONS WITH TEXT.

Iconicdecor.shop

Aug 28, 2024  on Shopify

it is good but some confusing make it easy

Laura Hunt Art

Aug 28, 2024  on Shopify

I just starting using Shopify Email. I like the ease of use and the detailed reports. Two things I wish the app allowed: resizing of images and wrapping text around images. Otherwise, I'm pretty happy with it so far.

Online Electrical

Aug 27, 2024  on Shopify

Really a great app, especially as it has no additional charges.

Popolo Street Design

Aug 26, 2024  on Shopify

Helenes Best Buys

Aug 26, 2024  on Shopify

Easy to navigate , edit and use

Bluzat

Aug 26, 2024  on Shopify

It's good, I would improve how the product show in the email when you upload the widget from the app, shows the full product + the url which is very good but the design of the product is not well integrated in the rest of the design and can't be modified.

Kitty Pet Product Shop

Aug 25, 2024  on Shopify

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