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Customer reviews: Shopify Email

Develop by Shopify

Shopify Email is a built-in marketing tool designed to help Shopify merchants create, send, and track email campaigns directly from their store dashboard. This review covers its features, pros, cons, and real user experiences to help you decide if it’s the right solution for your business.

Reviews (2,542)

Overall rating
4.6

What Merchants Think

Merchants generally find "Shopify Email" to be a well-integrated and user-friendly tool within the Shopify ecosystem. Most find it suitable for basic email marketing needs, appreciating its simplicity and integration with existing Shopify features. However, advanced users occasionally find it lacking when compared to more specialized competing products offering greater customization and complexity.

Key Strengths

  • Easy to use and quick setup process
  • Seamless integration with Shopify store data and other Shopify apps
  • Cost-effectiveness, especially for small businesses with low volume
  • Efficient for creating email campaigns quickly
  • Good variety of ready-to-use templates
  • Integrated analytics for performance tracking

Common Concerns

  • Limited customization options and advanced features
  • Issues with email alignment on certain email clients
  • Occasional bugs and technical issues, like delayed sending
  • Some users experience high bounce rates or delivery issues
  • Support and guidance for complex issues could be improved
  • Lack of SMS integration and other advanced functionalities, like embedding videos

Final Thoughts

Overall, "Shopify Email" serves as a valuable tool for businesses looking for efficient and straightforward email marketing solutions integrated within Shopify. It's particularly beneficial for small to medium-sized businesses operating on a budget. However, those requiring more comprehensive features may need to supplement it with additional apps or services.

Ocean River Sports

Dec 19, 2024  on Shopify

Super simple to use. One thing I would love to see is a resend option. Resend to the people who didn't open you original send. Hope to learn more and do better with your newsletter as I am moving away from Mailchimp.

Luxovate

Dec 19, 2024  on Shopify

Sehr gut

Ka' Mia - Made in Italy a prezzi da Outlet

Dec 17, 2024  on Shopify

Vytazen

Dec 12, 2024  on Shopify

Good so far

Elisabeth Svendby

Dec 04, 2024  on Shopify

Madame Sylva

Dec 04, 2024  on Shopify

Très satisfaite pour l'envoi de mail newsletter, mais les automatisations ne fonctionnent pas pour moi

Tech Home

Nov 29, 2024  on Shopify

The nice thing about Shopify email is that it already gives examples, and ideas of how to market. Thanks alot

Case Closed

Nov 27, 2024  on Shopify

Great app! And it is free! The only thing is, maybe it can allow a bit more customisation. Also, there are some bugs, like compare-at price sometimes does not show up in email templates.

Mental Maps

Nov 24, 2024  on Shopify

Clear and strategic

Faithful Fashion Creations

Nov 23, 2024  on Shopify

I love the app i just wish it was a little easier to navigate

Tartan Plus Tweed Ltd

Nov 22, 2024  on Shopify

Fab considering its FREE

SOCIAL

Nov 21, 2024  on Shopify

ultra cart

Nov 21, 2024  on Shopify

lady-dares

Nov 21, 2024  on Shopify

Application simple d'utilisation par contre les exemples de Template ne sont pas forcément toutes traduites s'est dommage.

Fig & Myrtle

Nov 17, 2024  on Shopify

so for it works well. But don't understand the forms...

Nolo

Nov 14, 2024  on Shopify

love the simplicity!

Naptural Beauty Supply LLC.

Nov 14, 2024  on Shopify

needs more graphics and features like an sms option

Ultimate Modelling Products

Nov 11, 2024  on Shopify

Very easy to use app and a good price. Just needs a few more classy templates to really shine....

Marketpolisel

Nov 11, 2024  on Shopify

Fomby's Scented Treats

Nov 10, 2024  on Shopify

I'm not computer savvy but browsing through the app and placing everything the I wanted was pretty good for me.

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