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Customer reviews: Shopify Email

Develop by Shopify

Reviews (2,352)

Overall rating
4.6

What Merchants Think

Merchants generally find "Shopify Email" to be a well-integrated and user-friendly tool within the Shopify ecosystem. Most find it suitable for basic email marketing needs, appreciating its simplicity and integration with existing Shopify features. However, advanced users occasionally find it lacking when compared to more specialized competing products offering greater customization and complexity.

Key Strengths

  • Easy to use and quick setup process
  • Seamless integration with Shopify store data and other Shopify apps
  • Cost-effectiveness, especially for small businesses with low volume
  • Efficient for creating email campaigns quickly
  • Good variety of ready-to-use templates
  • Integrated analytics for performance tracking

Common Concerns

  • Limited customization options and advanced features
  • Issues with email alignment on certain email clients
  • Occasional bugs and technical issues, like delayed sending
  • Some users experience high bounce rates or delivery issues
  • Support and guidance for complex issues could be improved
  • Lack of SMS integration and other advanced functionalities, like embedding videos

Final Thoughts

Overall, "Shopify Email" serves as a valuable tool for businesses looking for efficient and straightforward email marketing solutions integrated within Shopify. It's particularly beneficial for small to medium-sized businesses operating on a budget. However, those requiring more comprehensive features may need to supplement it with additional apps or services.

At Tommy's Shop

Jan 19, 2025  on Shopify

Artisan Wheels

Jan 12, 2025  on Shopify

MARLYNYS

Jan 12, 2025  on Shopify

Simple d'utilisation, il manque quelques "modèles" comme pour les soldes par exemple mais ça reste très bien fait et intuitif. Ce qui n'est pas le cas de toutes les fonctionnalités Shopify...

Unrooted Wines

Jan 07, 2025  on Shopify

Great for email campaigns. Unfortunately it doesn't have sms capabilities, so you need a separate paid app for that. It would be great if Shopify could add sms functionality

My Store

Jan 04, 2025  on Shopify

high recomended

The Bohemian Kings - Beard Care For Kings

Jan 04, 2025  on Shopify

Good - Helpful and easy to use -

BellaMosa.Art

Jan 03, 2025  on Shopify

Proteiligne market

Jan 01, 2025  on Shopify

Je recommande. Mais la note de 4 sur 5 est pour augmenter le nombre de modèles proposés. Facile à utiliser et très bien conçu Merci à toute l'équipe

Everri

Dec 29, 2024  on Shopify

First time using it and so far so good. Ask me again in a little while.

MunekaWear

Dec 28, 2024  on Shopify

OTEX

Dec 26, 2024  on Shopify

GREAT BUT BASIC

Ocean River Sports

Dec 19, 2024  on Shopify

Super simple to use. One thing I would love to see is a resend option. Resend to the people who didn't open you original send. Hope to learn more and do better with your newsletter as I am moving away from Mailchimp.

Luxovate

Dec 19, 2024  on Shopify

Sehr gut

Ka' Mia - Made in Italy a prezzi da Outlet

Dec 17, 2024  on Shopify

Vytazen

Dec 12, 2024  on Shopify

Good so far

Elisabeth Svendby

Dec 04, 2024  on Shopify

Madame Sylva

Dec 04, 2024  on Shopify

Très satisfaite pour l'envoi de mail newsletter, mais les automatisations ne fonctionnent pas pour moi

Tech Home

Nov 29, 2024  on Shopify

The nice thing about Shopify email is that it already gives examples, and ideas of how to market. Thanks alot

Case Closed

Nov 27, 2024  on Shopify

Great app! And it is free! The only thing is, maybe it can allow a bit more customisation. Also, there are some bugs, like compare-at price sometimes does not show up in email templates.

Mental Maps

Nov 24, 2024  on Shopify

Clear and strategic

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