The feedback on "Shopify Audiences" is mixed. Many merchants appreciate the app's impact on improving ad targeting and effectiveness, finding it particularly useful for enhancing advertising efforts in a post-iOS 14 world. However, a significant number of merchants express dissatisfaction with the pricing model, as access to Shopify Audiences is tied to the expensive Shopify Plus plan.
Overall, "Shopify Audiences" is a powerful tool that significantly enhances ad targeting and effectiveness, enjoying high praise from users who can afford it. Nevertheless, the current pricing strategy poses a major hurdle, limiting its accessibility to only those on higher Shopify plans, thereby preventing small and medium businesses from maximizing its potential. A more flexible pricing model could broaden its appeal and impact.