6.4
Shopify Audiences logo

Shopify Audiences

Develop by Shopify
Free App

Retarget twice as many potential buyers with your digital ads

Cost reduction
Custom audience lists
Performance benchmarks
Advanced retargeting
Funnel targeting
Performance comparison
Historical ad trends
7 Reviews
6.4

About Shopify Audiences

Launched Jun 29, 2022

Categories

Zotabox: Promote & Convert 20+ logo
(483 Reviews)
$12.99-$79.99 / Month
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Easy popups, banners, upsell tool, header bar to boost sales...

Introduction Video

Description

Find more customers on top ad platforms with unique commerce insights only available on Shopify

Leverage the scale and volume of commerce that happens on Shopify to help boost your ad performance across Meta, Google, TikTok, Pinterest, Snapchat, and Criteo. Get your ads in front of the most interested buyers and maximize results with custom audience lists and performance benchmarks generated by powerful algorithms and millions of commerce signals only on Shopify. Note: Available to Shopify Plus stores in US or Canada with Shopify Payments enabled. Free trial available for non-Plus stores.

Leverage the scale and volume of commerce that happens on Shopify to help boost your ad performance across Meta, Google, TikTok, Pinterest, Snapchat, and Criteo. Get your ads in front of the most interested buyers and maximize results with custom audience lists and performance benchmarks generated by powerful algorithms and millions of commerce signals only on Shopify. Note: Available to Shopify Plus stores in US or Canada with Shopify Payments enabled. Free trial available for non-Plus stores. more
  • Improve retargeting–most merchants at least double their retargeting audiences
  • Cut customer acquisition costs by up to 50% and maximize your ad performance
  • Reach the right audiences across the funnel, from awareness to conversion
  • Compare your ad performance to similar stores or industry groupings
  • Explore your ad trends with historical data

Pros

  • Boosts ad performance across multiple platforms (Meta, Google, TikTok, Pinterest, Snapchat, and Criteo)
  • Utilizes Shopify's commerce data to create custom audience lists and performance benchmarks
  • Helps improve retargeting efforts, potentially doubling retargeting audiences
  • Can cut customer acquisition costs by up to 50%
  • Provides tools to reach the right audiences at various stages of the sales funnel
  • Allows merchants to compare ad performance to similar stores or industry groupings
  • Offers historical data to explore ad trends

Cons

  • Only available to Shopify Plus stores in US or Canada with Shopify Payments enabled
  • Requires an expensive Shopify Plus plan ($2000-$2300 USD per month) to access most features
  • Inaccessible for many small boutiques and e-commerce businesses due to high cost
  • Users feel misled by the claim of a free trial when it necessitates a Premium plan
  • High costs are seen as a barrier to helping small and medium-sized businesses (SMBs) grow

Top Helpful Reviews

View all reviews

Shop Indoor Golf

Dec 19, 2024  on Shopify

We've had a good experience with Audiences for a few of our brands! It was easy to set up and was particularly helpful in being able to expand on limited audience groups when a site is fairly new.

Equine Exchange Tack Shop

Dec 13, 2024  on Shopify

We are on Shopify Plus as a SMALL business and this has really helped our ads bring in more! There are ALOT of benefits to spending the $2000 a month if you look at all the cost savings you get with shipping, payment processing, free Shopify POS Pro. The list is very long.

Lasting Impressions Gifts (LIG)

Dec 12, 2024  on Shopify

totally agree with others that SMB needs this more than the plus customers!! Shopify needs to review it's policy on this to help grow a SMB and help them grow to if possible become a Plus customer. dont be so short sighted!! Invest in the SMB.

Resale Revival

Nov 15, 2024  on Shopify

Verify disappointed in Shopify. Continuously received emails telling me it was free and to sign up, "time is running out"! They know darn well that I was on a plan that did not qualify and based on my site sales there is no way this expense could be encumbered. Go ahead Shopify, make the big guys bigger and let the backbone of America, the Small Business, fall further behind. You should have spent the development money on a review of your company values and ethics! You wouldn't be as successful as you are today without Small Business. I'm sure you won't even publish this as you only want to promote positivity to your clients instead of reality. Again, values and ethics????

Vintage Home Boutique

Jul 25, 2024  on Shopify

The App itself is really good and would be a difference maker for small and medium businesses. The fact you have to upgrade the Shopify Plus at $2300 US/ month to access it nothing short of RIDICULOUS. Sorry can't give this anything less than a 1 star simply due to cost. Unfortunately Shopify likely doesn't see any return in helping SMB's grow any more now that they are making their billions!

fratrings

Jul 10, 2024  on Shopify

It's a little misleading to claim it's free when you need he $2300 Shopify Premium plan; you got us on a technicality but I'll give it to you <3 Deleted after the trial due to the price of premium not being valuable for my business. Will be a good app when it's unbundled from premium and is a true stand alone app.

Bamtech

May 28, 2024  on Shopify

This app is great. You know what isn't? The cost. Users shouldn't have to upgrade to shopify plus ( $2000+) a month to access the features on here. Making it almost impossible for small boutiques and e-commerce businesses to afford. Please offer a recurring charge for the app instead of the need to upgrade my shopify account.

Maggy London

Jun 29, 2023  on Shopify

In less than 1 month, Shopify Audiences have become our top producing adsets in Meta. Increased CTR, Add to Cart and Purchase/ROAS! Highly recommend!

Eric Javits

Jun 24, 2023  on Shopify

We improved our CAC greatly, and the App is getting better and better from month to month. Expecting to see even better results in the future. I Hope Shopify keeps working on these Apps (Collabs, Audiences etc)

Battlbox.com

Apr 28, 2023  on Shopify

We love this app, it's been great to have another source for audience building when advertising. The Shopify team has also been very responsive when it comes to our feedback on the app.

Kenetrek Boots

Aug 30, 2022  on Shopify

Terrible App- After creating an Audience of over 2 million, it imported to Facebook as less than 1,000 and can't be used. Total fail, not worth the effort of installing.

Nathan James

Aug 08, 2022  on Shopify

As soon as this app became available I immediately jumped on it - and, boy, am I glad i did! This is a major work-around to the iOS challenges in advertising attribution. All you have to do is click-click-click to create audiences based on sales of your catalog items, within the Shopify Admin, and then click to export the hashed audience list and upload it into the FB Ad Manager and voila! Now, you'll be able to target people who have purchased products like yours (or complimentary) on other Shopify sites but who have never purchased from you. It's genius. They don't need to worry about matching up ID's either... Shopify attributes it based on the snowflake of an email address! The email address wasn't in your system, it clicked through ads you presented to the user and then purchased and now its in your system. Voila! attribution at it's best!

L'AMARUE

Jul 14, 2022  on Shopify

Shopify Audiences is the missing key to being able to advertise effectively in a post-iOS 14 world! Immensely helpful and has been able to relieve so much second-guessing, audience fatigue, attribution questions, and other current paid media woes. Super easy to use, non-technical, and an incredible tool! Cannot recommend highly enough :)

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