Shopdigits ‑ Number & Call

Develop by Random Forest Inc

$20-$50

/ Month

7 Days Free Trial

Get a Store Phone Number for Support, Calls, SMS & Voicemail.

Mobile compatibility

Sms integration

Store phone number

Support calls

Voicemail support

Order history access

About Shopdigits ‑ Number & Call

Launched Feb 22, 2021

Built by Random Forest Inc

Email :

[email protected]

Address

Surrey, BC, CA

Website Privacy policy

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Introduction Video

Description

Register a Toll-Free Line & Elevate Customer Engagement by Tapping Into Order History via Mobile App

Shopdigits transforms your Shopify store with an affordable virtual call center. Elevate customer service with our iOS & Android apps, offering real-time support via SMS or voice. Secure a business number and operate calls and SMS without using your personal number, ensuring privacy. Engage with customers directly and professionally by tapping into order data within the app enabling seamless connections. Shopdigits is the ideal tool for making every customer interaction meaningful

Get a business phone number to make & receive customer calls at low cost.
Provide support when customer's need it most on their orders viewed in the app.
iOS and Android supported mobile apps to send and receive SMS and calls.

Pros

Provides a dedicated store phone number for customer support
Allows both calls and SMS, enhancing communication flexibility
Includes voicemail functionality, ensuring messages aren't missed

Cons

Possible additional cost for phone number and messaging services
Integration with existing systems may require technical setup
User interface or experience may vary, depending on updates and user feedback

Top Helpful Reviews

Jaliny

Feb 29, 2024 on Shopify

I was having high hope about this app but somehow I can hear the person that I call but they cannot hear me. Same when they call me I cannot hear them. I emailed three times but only with one reply asking what version of the app I was using and it the app I just install from the app store. Please look into this because I have to change the phone number. Thank you. I am updating the review as finally Shopdigits reached out and said they are just a small company and was under attack in past few days to fix the debug and yesterday 2/28/2024 they fixed the audio issue I have experienced and said will work on the keypad feature soon. As long as communication line between merchant and app is open then it is good, I am small business too so I do not want to let a mistake of oversight that they did to harm their business nor mine. Since problem is fixed and they seem honest "right now" that I am changing my rating. Thank you.

Velin Fashion

Sep 10, 2022 on Shopify

I'm surprise to see a low amount of review on this app since is an amazing app to use I been using this service app for almost a year and never had a problem with the service. I definitely recommend this app specially if you looking to have a business phone number different than your personal number.

Steel Fox Designs

Aug 11, 2021 on Shopify

Excellent customer service that is very responsive to questions. App is easy to use and works as expected. Very nice feature that allows you to see customer order history when they call. Would highly recommend this app.

MelaninBabesApparel

Jul 17, 2021 on Shopify

This is a really useful app! It worked perfectly well and the customer service was helpful and willing to go above and beyond. I highly recommend this calling app.

MARKET

Jun 30, 2021 on Shopify

Easy to use. It's great having the ability to pull up customer information while on the call. Great support team.

Never Stop Grindin

Jun 18, 2021 on Shopify

AMAZING CUSTOMER SERVICE! WOW! It is great to see other human beings that want to work hard. It's rare now a days. I am happy I can use a 8** number for my business. Great customer service.