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9.1
Shopbot: Never Miss A Call logo

Shopbot: Never Miss A Call

Develop by Shopify

$19-$199

/ Month
Free plan available 14 Days Free Trial

"AI chatbot boosting sales with seamless Shopify integration and smart responses."

Quick setup
Multilingual support
Order tracking
Seamless shopify integration
Customizable chat widget
Instant ai responses
Automatic learning
Smart responses
3 Reviews
9.1

About Shopbot: Never Miss A Call

Launched Dec 26, 2024

Categories

Built by Shopify

Address

St 163, S.K Toul Svay Prey 1, Phnom Penh, 12308, KH

Website Support Portal Privacy policy Tutorial FAQ Document
ZB: WhatsApp & Messenger Chat logo
(16 Reviews)
  • Sponsored

Support your customers quickly using Facebook Live Chat.

Introduction Video

Description

Call-first AI support. Answers customer phone calls with live orders, returns & tracking. Free chat.

Shopbot is a call-first AI assistant purpose-built for Shopify. It connects to your store to resolve order tracking, returns, exchanges, and product questions by phone. Add local numbers for each market, keep transcripts, and escalate to your team when needed. A free on-site chatbot is included for pre-sale and simple FAQs.

Shopbot is a call-first AI assistant purpose-built for Shopify. It connects to your store to resolve order tracking, returns, exchanges, and product questions by phone. Add local numbers for each market, keep transcripts, and escalate to your team when needed. A free on-site chatbot is included for pre-sale and simple FAQs. more
  • ⁠Answers your customer calls automatically with live Shopify data
  • ⁠Live order lookups: status, shipments, delivery ETAs from Shopify
  • Auto-syncs with Shopify: catalog, adds/removes, qty/size updates
  • ⁠Brand-tuned voice: custom greeting, tone, allowed actions
  • ⁠Seamless human handoff when needed; transcript included

Pros

  • Seamless integration with Shopify, simplifying the setup process.
  • Automatically learns store products and policies for accurate customer support.
  • Provides smart responses, enhancing the shopping experience.
  • Supports customers in over 80 languages, broadening the customer base.
  • Offers customizable chat widget and quick setup, saving time and effort.
  • Positive user feedback on improving customer service pre- and post-purchase.

Cons

  • Limited reviews available, making it hard to assess user satisfaction comprehensively.
  • Specifics on customization features and limitations are not detailed.

Top Helpful Reviews

Gold Mobility Scooters of Orlando LLC.

Oct 14, 2025  on Shopify

This app has made our world a lot easier, from reducing calls into our location, de-escalating customer issues, keeping customers informed and knowledgeable, and making it easy for us to pinpoint keywords that are customers are having questions about.

Aurora Poznań

Aug 20, 2025  on Shopify

What an app! ShopBot has handled a lot of our customer service issues over the past few weeks. Customer service questions that would take a few hours to handle due to the size of ur team now takes a few seconds. If you alre looking for a free/cost-effective solution for most Customer Service related tasks, this is the app! It also supports multiple languages!

EchoWave

Aug 01, 2025  on Shopify

We've been using Shopbot for a while now and it's been amazing! It was a smooth onboarding with only one hiccup, but the support team was very quick to respond. It definitely saves us a lot of time.

My Store

Jan 15, 2025  on Shopify

We have been using ShopBot since its release, and it's made our customer service amazing both before and after a purchase. Our customers always got frustrated using the previous store assistant app, but somehow this assistant is has served our customers amazingly. 100% recommend honestly.

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