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Customer reviews: Multi Vendor Marketplace Pro+

Develop by Shopify

Reviews (99)

Overall rating
4.6

What Merchants Think

Merchants have expressed high satisfaction with the "Multi Vendor Marketplace Pro+" app, commonly known as Shipturtle. Users appreciate its effective capabilities for managing multivendor marketplaces and commend the app's affordability, ease of use, and exceptional customer support. While there are occasional technical challenges, the diligent support team consistently addresses these issues, reinforcing merchants' positive experiences.

Key Strengths

  • Comprehensive order management and shipping features
  • Excellent customer support and responsive service
  • Sleek, intuitive, and user-friendly interface
  • Wide-ranging customization options and integration capabilities
  • Efficient vendor dashboard and payout management
  • Streamlined inventory synchronization

Common Concerns

  • Initial bugs and software glitches
  • Complexity due to extensive customizability
  • Billing issues post-usage
  • Lack of multi-location support in some instances

Final Thoughts

Overall, "Multi Vendor Marketplace Pro+" is a well-regarded app by merchants operating multivendor marketplaces. It offers a robust set of features that assist in smooth marketplace operations. The app’s strong support team and customizable nature largely compensate for any initial technical hiccups, making it a recommended choice for many users.

Zyra

Dec 09, 2025  on Shopify

Great Support by Mannan, Nisarg and their team.

LootFaat

Nov 28, 2025  on Shopify

I'm absolutely thrilled with this multivendor app! As a business owner, I was looking for a platform that could streamline my operations and make it easier to manage my vendors. This app has exceeded my expectations in every way. The shipping integration feature is a game-changer—it's so seamless to set up and manage shipping options for my vendors. And the WhatsApp integration is brilliant! I can easily notify my vendors about orders and updates, which has significantly reduced communication errors. I also love how easy it is to add commissions and set vendor-wise commission rates. It's incredibly flexible and allows me to customize the app to suit my business needs. Plus, having full control over vendors once they add their products to the app gives me peace of mind. The app is incredibly user-friendly, even for those who aren't tech-savvy. I've had no issues navigating the interface, and my vendors have been able to easily add their products and manage their orders. Compared to other multivendor apps I've tried, this one stands out from the rest. The features are top-notch, and the support must be great because I've had no issues whatsoever. I highly recommend this app to anyone looking to streamline their multivendor operations. It's a total winner!

Cosmo

Nov 27, 2025  on Shopify

The support team is super responsive and genuinely helpful. Anytime I’ve had a question, they’ve been quick to assist. The platform itself is really intuitive and easy to navigate, so getting started was effortless. Overall, I’ve had a great experience and I’m really happy with the service.

Nile Shop (by Live Shopping)

Nov 25, 2025  on Shopify

Shipturtle has been a game changer for what we are trying to achieve. Being able to manage everything in one place makes our lives that much easier. The support has been amazing and they have helped us navigate all of our questions. I would highly recommend them.

Oqart.com

Nov 21, 2025  on Shopify

The Multi Vendor Marketplace app has been a real game-changer for our store. Setting up vendors, managing commissions, and tracking orders is simple and efficient. The interface is clean and intuitive, making it easy even for vendors who are new to the platform. The support team is helpful and does assist with customizations or technical issues, though response times can sometimes be a bit slow. Still, they always come through. The app itself is flexible, scalable, and loaded with features that make running a multi-vendor marketplace smooth and efficient. Highly recommended for anyone looking to grow their store into a full marketplace.

Shopscan

Nov 19, 2025  on Shopify

We have been Shipturtle multivendor for more than a month now. We found the product very useful. It helped in automating some of our operational activities. Also now we can easily onboard new vendors. The support team regularly have been following up with us to ensure that we are able to function our business effectively using the app. Thanks Shipturtle!

Local Stroll

Nov 19, 2025  on Shopify

I’m not using Shipturtle for shipping, but the app has been incredibly valuable for managing reservations and syncing with our calendar app. The support team is outstanding — every time I had a question, they responded quickly with clear and detailed guidance. The app is flexible, easy to configure, and works perfectly with our scheduling workflow. Highly recommended for anyone using Shopify for bookings or multi-vendor setups.

The Good Club Ltd.

Nov 13, 2025  on Shopify

Incredible support! Just starting my journey with Shipturtle after couple of failures with similar platforms. It seems they got everything I need so far.

GANNUBHAI

Nov 12, 2025  on Shopify

Ship Turtle is an excellent shipping integrator that truly simplifies logistics. Their platform easily connects with multiple carriers, offering competitive rates and robust tracking. The API is reliable and well-documented, making implementation smooth for developers. Highly recommended for businesses seeking an efficient, all-in-one shipping solution.

Oraani

Nov 12, 2025  on Shopify

The Shipturtle multivendor app has been absolutely flawless! The platform works seamlessly and is exactly what we were looking for at Oraani. The team is incredibly supportive and always quick to assist whenever needed. Special thanks to Nisarg, Pranav, and the entire Shipturtle team for their constant support and smooth onboarding experience. Highly recommend!

The Wardrob

Nov 11, 2025  on Shopify

Really happy with the team’s support in making the onboarding process so seamless! They are always there to help and go the extra mile to resolve all your queries. I would highly recommend this app to anyone looking to set up their own marketplace. Kudos to the team!

HoneyVeda

Nov 11, 2025  on Shopify

The experience is smooth, and the user interface is intuitive and easy to manage. Additionally, the support and sales teams are excellent. The support team resolves tickets promptly, and all team members are very supportive, knowledgeable, and attentive. They listen to concerns carefully and take immediate action to address them.

Earthly Treasures

Nov 07, 2025  on Shopify

Have been using ShipTurtle for a month so far working with MANAN as my lead team project manager. So far communication has been excellent with him, he is always eager to help and gets back to me with updates quickly and goes above and beyond, very impressed. The service provided has been very reassuring coming from another marketplace provider, Webkul which I had an awful experience with. The user experience of ShipTurtle has been great and the platform is very user friendly and will be easy for sellers to use. Hoping to launch my marketplace soon, just waiting on a few updates about the returns process and finalising that with the team then should be good to go :) Look forward to seeing how the platform operates once I launch :)

Claysole

Sep 12, 2025  on Shopify

I’ve had a really great experience with Shipturtle so far. Their customer service is what truly sets them apart, they’ve hopped on calls with me, patiently answered my questions, and whenever a bug came up, they were quick to address and fix it. I actually left my previous marketplace software because Shipturtle’s support has been more consistent, quicker, and just overall better. What I appreciate most is that they don’t just provide the service, they also share knowledge and go the extra mile to make sure I can succeed. I really hope it stays this way, because having a partner like Shipturtle makes building my marketplace so much smoother. Highly recommend!

Ozu Marketplace

Sep 05, 2025  on Shopify

Our core has always been logistics be it in India or overseas and the ecosystem of shipturtle to compliment our core logistics with tech abilities to ensure seamless end-to-end sales & logistics is something incredibly done so hassle free by Shipturtle . I the founder of OZU would take this opportunity to express my utmost satisfaction and value for money .

Demeter Earth

Sep 05, 2025  on Shopify

We recently migrated our multi-vendor marketplace to Shipturtle after struggling with limitations in another app. Their team has been extremely responsive and committed to helping us solve complex shipping and pickup requirements that other apps couldn’t handle. At first there were multiple functionality issues in at least 4 of their add on features that took weeks to fix. But once the issues were resolved the platform itself is flexible and powerful — shipping profiles, hyperlocal delivery, and vendor management are well thought out. Their customer support team is very accessible over WhatsApp, which makes communication fast and personal.

Mishamarketplace

Aug 04, 2025  on Shopify

Extremely helpful and committed partner Working with this team has been a truly positive experience. They are extremely helpful, responsive, and always willing to go the extra mile to make sure everything gets done — and more. Even in situations where challenges arose, they remained flexible and solution-oriented. Their dedication, professionalism, and can-do attitude make them an outstanding partner to work with. I would highly recommend them to anyone looking for a reliable and proactive team.

Coffeeteca.eu

Jul 31, 2025  on Shopify

What really STANDS OUT about Shipturtle is the people behind the platform. We’ve been working with Shipturtle for the past 8 months, having switched from Puppet Vendor as we needed more complex and comprehensive tools and support. While we faced some challenges along the way, the team never left us alone with those issues. They’ve been consistently responsive, patient, and genuinely committed to helping us find the right solution for our complex setup. Most recently, they supported us with a custom integration and handled it with fairness and flexibility. We’re grateful for the relationship we’ve built and look forward to growing with them. Thank you!

TWL

Jul 24, 2025  on Shopify

Shipturtle is a game changer. It's easy to use and has helped us manage vendor shipping and order syncing more efficiently. Support is responsive and helpful too. Definitely a solid tool for multi-vendor setups.

Autobongs

Jun 25, 2025  on Shopify

We shopped around for a multi vendor marketplace app and we ultimately chose Shipturtle because it delivers the best features and service for the price. Other companies will charge you $500+ for the same features you can get from Shipturtle for $300 or less. They also don't force you to pay for the full year up front like some of the other options. The Shipturtle Team has helped us with everything we needed help with and the dashboard interface has easy-to-use UX/UI so you don't have to be an expert to navigate the system. We recommend Shipturtle to anyone looking for a MVMP solution.

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