While preparing to launch our cross-border multi-vendor marketplace, myshopineu.com , we evaluated several Shopify apps and decided to try Shipturtle based on their strong reviews. Our use case was slightly complex, and what we genuinely appreciated was how clearly the product is structured for marketplace workflows. The interface is straightforward, and the team’s support during onboarding helped us understand the possibilities and limitations very clearly. Their responsiveness and willingness to guide us through real marketplace scenarios made the evaluation process smooth and practical. If you’re building a serious multi-vendor or marketplace setup on Shopify, Shipturtle is definitely worth exploring.

I'm absolutely thrilled with this multivendor app! As a business owner, I was looking for a platform that could streamline my operations and make it easier to manage my vendors. This app has exceeded my expectations in every way. The shipping integration feature is a game-changer—it's so seamless to set up and manage shipping options for my vendors. And the WhatsApp integration is brilliant! I can easily notify my vendors about orders and updates, which has significantly reduced communication errors. I also love how easy it is to add commissions and set vendor-wise commission rates. It's incredibly flexible and allows me to customize the app to suit my business needs. Plus, having full control over vendors once they add their products to the app gives me peace of mind. The app is incredibly user-friendly, even for those who aren't tech-savvy. I've had no issues navigating the interface, and my vendors have been able to easily add their products and manage their orders. Compared to other multivendor apps I've tried, this one stands out from the rest. The features are top-notch, and the support must be great because I've had no issues whatsoever. I highly recommend this app to anyone looking to streamline their multivendor operations. It's a total winner!

The support team is super responsive and genuinely helpful. Anytime I’ve had a question, they’ve been quick to assist. The platform itself is really intuitive and easy to navigate, so getting started was effortless. Overall, I’ve had a great experience and I’m really happy with the service.

Shipturtle has been a game changer for what we are trying to achieve. Being able to manage everything in one place makes our lives that much easier. The support has been amazing and they have helped us navigate all of our questions. I would highly recommend them.

I really tried to stick with Shipturtle for a couple of months, as they promised a very flexible solution for a B-to-C marketplace on Shopify. Particularly the Vendor Sync is definitely a handy function and drew me and my business in. However the Vendor Sync wasn't enough to stick it out. I would have been scared to launch an actual live marketplace with a platform like this. The issues were manifold and constant: - I was promised multiple things/functionalities during the sales/onboarding process that turned out not to be available. Either the functionalities were still being developed, or Shipturtle slapped a $1000+ price tag for a custom development just for us (for something they said in the demo was already available), or the functionality just couldn't even be done. - Often they did react fairly quickly to bug reports or inquiries after these empty promises, but more often than not the resolutions that came were poorly thought out and buggy. - Even without the major issues - like not actually offering a shipping integration they promised was available, then asking money to develop just for us - the platform as a whole is poorly built, feels rickety and is buggy. - We were double charged on our first month. Over three months of asking after a resolution, Shipturtle showed zero interest in remedying this. After three months of bugs, constantly eroding trust and empty promises, I decided enough was enough. I have to wonder whether all the glowing reviews here can truly be genuine. Either way, don't make my mistakes. Don't trust the sales pitch. Make sure to personally test that every single thing you need for your business ACTUALLY works before committing.

I've had a very disappointing experience with the Shipturtle app, especially when it comes to their support. At the beginning, during the first two days of the trial, they were extremely active and responsive. They replied quickly, guided me through setup, and gave the impression that they really cared about my business and would be available whenever I needed help. However, after those first two days, everything changed. Instead of continuing the same level of support, they just created a WhatsApp group and then basically disappeared. Messages in the group are either ignored completely or answered after a very long time, and even then the replies are not very helpful. Most of my questions and issues have just been left hanging with no proper resolution. Calling them is also pointless. Whenever you try to call, they either don't pick up at all or the phone is switched off. There is no sense of responsibility or urgency from their side. For a business app that people rely on for day‑to‑day operations, this kind of support is completely unacceptable. Overall, I feel misled. They appear very supportive at the start of the trial just to get you on board, and once you're in, the support quality drops sharply. If you are planning to run a serious, real business and need reliable, consistent support, I would strongly recommend that you do NOT use the Shipturtle app.

The Multi Vendor Marketplace app has been a real game-changer for our store. Setting up vendors, managing commissions, and tracking orders is simple and efficient. The interface is clean and intuitive, making it easy even for vendors who are new to the platform. The support team is helpful and does assist with customizations or technical issues, though response times can sometimes be a bit slow. Still, they always come through. The app itself is flexible, scalable, and loaded with features that make running a multi-vendor marketplace smooth and efficient. Highly recommended for anyone looking to grow their store into a full marketplace.

We have been Shipturtle multivendor for more than a month now. We found the product very useful. It helped in automating some of our operational activities. Also now we can easily onboard new vendors. The support team regularly have been following up with us to ensure that we are able to function our business effectively using the app. Thanks Shipturtle!

I’m not using Shipturtle for shipping, but the app has been incredibly valuable for managing reservations and syncing with our calendar app. The support team is outstanding — every time I had a question, they responded quickly with clear and detailed guidance. The app is flexible, easy to configure, and works perfectly with our scheduling workflow. Highly recommended for anyone using Shopify for bookings or multi-vendor setups.

Incredible support! Just starting my journey with Shipturtle after couple of failures with similar platforms. It seems they got everything I need so far.