Merchants have expressed high satisfaction with the "Multi Vendor Marketplace Pro+" app, commonly known as Shipturtle. Users appreciate its effective capabilities for managing multivendor marketplaces and commend the app's affordability, ease of use, and exceptional customer support. While there are occasional technical challenges, the diligent support team consistently addresses these issues, reinforcing merchants' positive experiences.
Overall, "Multi Vendor Marketplace Pro+" is a well-regarded app by merchants operating multivendor marketplaces. It offers a robust set of features that assist in smooth marketplace operations. The app’s strong support team and customizable nature largely compensate for any initial technical hiccups, making it a recommended choice for many users.
I'm absolutely thrilled with this multivendor app! As a business owner, I was looking for a platform that could streamline my operations and make it easier to manage my vendors. This app has exceeded my expectations in every way. The shipping integration feature is a game-changer—it's so seamless to set up and manage shipping options for my vendors. And the WhatsApp integration is brilliant! I can easily notify my vendors about orders and updates, which has significantly reduced communication errors. I also love how easy it is to add commissions and set vendor-wise commission rates. It's incredibly flexible and allows me to customize the app to suit my business needs. Plus, having full control over vendors once they add their products to the app gives me peace of mind. The app is incredibly user-friendly, even for those who aren't tech-savvy. I've had no issues navigating the interface, and my vendors have been able to easily add their products and manage their orders. Compared to other multivendor apps I've tried, this one stands out from the rest. The features are top-notch, and the support must be great because I've had no issues whatsoever. I highly recommend this app to anyone looking to streamline their multivendor operations. It's a total winner!
The support team is super responsive and genuinely helpful. Anytime I’ve had a question, they’ve been quick to assist. The platform itself is really intuitive and easy to navigate, so getting started was effortless. Overall, I’ve had a great experience and I’m really happy with the service.
Shipturtle has been a game changer for what we are trying to achieve. Being able to manage everything in one place makes our lives that much easier. The support has been amazing and they have helped us navigate all of our questions. I would highly recommend them.
I really tried to stick with Shipturtle for a couple of months, as they promised a very flexible solution for a B-to-C marketplace on Shopify. Particularly the Vendor Sync is definitely a handy function and drew me and my business in. However the Vendor Sync wasn't enough to stick it out. I would have been scared to launch an actual live marketplace with a platform like this. The issues were manifold and constant: - I was promised multiple things/functionalities during the sales/onboarding process that turned out not to be available. Either the functionalities were still being developed, or Shipturtle slapped a $1000+ price tag for a custom development just for us (for something they said in the demo was already available), or the functionality just couldn't even be done. - Often they did react fairly quickly to bug reports or inquiries after these empty promises, but more often than not the resolutions that came were poorly thought out and buggy. - Even without the major issues - like not actually offering a shipping integration they promised was available, then asking money to develop just for us - the platform as a whole is poorly built, feels rickety and is buggy. - We were double charged on our first month. Over three months of asking after a resolution, Shipturtle showed zero interest in remedying this. After three months of bugs, constantly eroding trust and empty promises, I decided enough was enough. I have to wonder whether all the glowing reviews here can truly be genuine. Either way, don't make my mistakes. Don't trust the sales pitch. Make sure to personally test that every single thing you need for your business ACTUALLY works before committing.
I've had a very disappointing experience with the Shipturtle app, especially when it comes to their support. At the beginning, during the first two days of the trial, they were extremely active and responsive. They replied quickly, guided me through setup, and gave the impression that they really cared about my business and would be available whenever I needed help. However, after those first two days, everything changed. Instead of continuing the same level of support, they just created a WhatsApp group and then basically disappeared. Messages in the group are either ignored completely or answered after a very long time, and even then the replies are not very helpful. Most of my questions and issues have just been left hanging with no proper resolution. Calling them is also pointless. Whenever you try to call, they either don't pick up at all or the phone is switched off. There is no sense of responsibility or urgency from their side. For a business app that people rely on for day‑to‑day operations, this kind of support is completely unacceptable. Overall, I feel misled. They appear very supportive at the start of the trial just to get you on board, and once you're in, the support quality drops sharply. If you are planning to run a serious, real business and need reliable, consistent support, I would strongly recommend that you do NOT use the Shipturtle app.
The Multi Vendor Marketplace app has been a real game-changer for our store. Setting up vendors, managing commissions, and tracking orders is simple and efficient. The interface is clean and intuitive, making it easy even for vendors who are new to the platform. The support team is helpful and does assist with customizations or technical issues, though response times can sometimes be a bit slow. Still, they always come through. The app itself is flexible, scalable, and loaded with features that make running a multi-vendor marketplace smooth and efficient. Highly recommended for anyone looking to grow their store into a full marketplace.
We have been Shipturtle multivendor for more than a month now. We found the product very useful. It helped in automating some of our operational activities. Also now we can easily onboard new vendors. The support team regularly have been following up with us to ensure that we are able to function our business effectively using the app. Thanks Shipturtle!
I’m not using Shipturtle for shipping, but the app has been incredibly valuable for managing reservations and syncing with our calendar app. The support team is outstanding — every time I had a question, they responded quickly with clear and detailed guidance. The app is flexible, easy to configure, and works perfectly with our scheduling workflow. Highly recommended for anyone using Shopify for bookings or multi-vendor setups.
Incredible support! Just starting my journey with Shipturtle after couple of failures with similar platforms. It seems they got everything I need so far.
Ship Turtle is an excellent shipping integrator that truly simplifies logistics. Their platform easily connects with multiple carriers, offering competitive rates and robust tracking. The API is reliable and well-documented, making implementation smooth for developers. Highly recommended for businesses seeking an efficient, all-in-one shipping solution.
The Shipturtle multivendor app has been absolutely flawless! The platform works seamlessly and is exactly what we were looking for at Oraani. The team is incredibly supportive and always quick to assist whenever needed. Special thanks to Nisarg, Pranav, and the entire Shipturtle team for their constant support and smooth onboarding experience. Highly recommend!
Really happy with the team’s support in making the onboarding process so seamless! They are always there to help and go the extra mile to resolve all your queries. I would highly recommend this app to anyone looking to set up their own marketplace. Kudos to the team!
The experience is smooth, and the user interface is intuitive and easy to manage. Additionally, the support and sales teams are excellent. The support team resolves tickets promptly, and all team members are very supportive, knowledgeable, and attentive. They listen to concerns carefully and take immediate action to address them.
Have been using ShipTurtle for a month so far working with MANAN as my lead team project manager. So far communication has been excellent with him, he is always eager to help and gets back to me with updates quickly and goes above and beyond, very impressed. The service provided has been very reassuring coming from another marketplace provider, Webkul which I had an awful experience with. The user experience of ShipTurtle has been great and the platform is very user friendly and will be easy for sellers to use. Hoping to launch my marketplace soon, just waiting on a few updates about the returns process and finalising that with the team then should be good to go :) Look forward to seeing how the platform operates once I launch :)
We hired Shipturtle for custom work and paid a lot, but after more than three months the app still doesn’t work properly. It’s full of bugs and has caused us more problems than solutions. We asked for a refund, but they refused. Thankfully, we paid through Shopify and have a signed contract, so we’re taking it up with them now. Just a very frustrating experience overall.
My experience with Shipturtle has been a mix of positives and not so positive challenges. On one hand, the platform does offer useful multi-vendor functionality, and the concept of customizing it for my barter marketplace is exactly what I needed. On the other hand, communication and timelines have sometimes felt unclear, which made the process more stressful. If they can tighten up their updates and project management, I believe Shipturtle could be a very strong partner. I did however, have high hopes for working with Shipturtle, but my experience hasn’t matched the expectations that were set. After paying for a customization project, communication dropped off and I’ve struggled to get regular updates on progress. As a small business owner, this lack of clarity is frustrating, especially when I’m on a timeline to launch. I still hope the team delivers, but right now, I can’t recommend them without caution.
I’ve had a really great experience with Shipturtle so far. Their customer service is what truly sets them apart, they’ve hopped on calls with me, patiently answered my questions, and whenever a bug came up, they were quick to address and fix it. I actually left my previous marketplace software because Shipturtle’s support has been more consistent, quicker, and just overall better. What I appreciate most is that they don’t just provide the service, they also share knowledge and go the extra mile to make sure I can succeed. I really hope it stays this way, because having a partner like Shipturtle makes building my marketplace so much smoother. Highly recommend!
We have been using Shipturtle for a few months now, and it has already made a huge difference in how we manage vendors and customers. Both the vendor login and merchant login are straightforward and intuitive, which makes the day-to-day experience seamless for everyone involved. The white label and branding features are also excellent. Our partners log in and immediately feel like they are in our own ecosystem. It gives a professional and polished look without requiring extra work on our side. We switched from Webkul and Garnet because those platforms felt fidgety and overly complex. Shipturtle has been the opposite. It is clean, reliable, and easy to use. We are especially excited about how smooth the onboarding process will be for our customers as we continue to grow. Shipturtle has simplified operations in a way that lets us focus more on building our business and less on backend headaches. Highly recommend to anyone looking for a customizable and dependable vendor management platform.
I cancelled my subscription and even received a confirmation email, yet they continue charging me. I’ve emailed them multiple times with no response. Completely unprofessional, still being billed after cancellation is unacceptable. Not recommended at all.
Our core has always been logistics be it in India or overseas and the ecosystem of shipturtle to compliment our core logistics with tech abilities to ensure seamless end-to-end sales & logistics is something incredibly done so hassle free by Shipturtle . I the founder of OZU would take this opportunity to express my utmost satisfaction and value for money .