I’ve had a really great experience with Shipturtle so far. Their customer service is what truly sets them apart, they’ve hopped on calls with me, patiently answered my questions, and whenever a bug came up, they were quick to address and fix it. I actually left my previous marketplace software because Shipturtle’s support has been more consistent, quicker, and just overall better. What I appreciate most is that they don’t just provide the service, they also share knowledge and go the extra mile to make sure I can succeed. I really hope it stays this way, because having a partner like Shipturtle makes building my marketplace so much smoother. Highly recommend!

We recently migrated our multi-vendor marketplace to Shipturtle after struggling with limitations in another app. Their team has been extremely responsive and committed to helping us solve complex shipping and pickup requirements that other apps couldn’t handle. At first there were multiple functionality issues in at least 4 of their add on features that took weeks to fix. But once the issues were resolved the platform itself is flexible and powerful — shipping profiles, hyperlocal delivery, and vendor management are well thought out. Their customer support team is very accessible over WhatsApp, which makes communication fast and personal.

Horrible service, we paid extra for a custom work, however the time it takes them is very long - still haven't finsihed even after we agreed on 1 month and 3 months have already passed. The app doesn't work well at all, many bugs and wrong details seems that this is not a serous company at all, luckly we paid through Shopify we will open a claim if needed

I have a few things to mention. 1. Support did not get back to me for a few days when they tell you within 24 business hours. I needed their support because they wrote some of the coding wrong and needed it fixed as customers could see the mistakes. Another thing they told me is it was better to join Whatsapp just to get faster support? Who does that? So strange. I'm not downloading another app just to get faster support when it should be already built into your store database. 2. The base price gives you some things but if transitioning to a multi-vendor marketplace, the price goes from the base price to another $30-$45/month. 3. Only being able to add a 20 MB file document or tack on another add on monthly fee is ridiculous. It's barely any storage. I switched to a different company which is a better fit for my company and provides a more seamless experience overall.

Extremely helpful and committed partner Working with this team has been a truly positive experience. They are extremely helpful, responsive, and always willing to go the extra mile to make sure everything gets done — and more. Even in situations where challenges arose, they remained flexible and solution-oriented. Their dedication, professionalism, and can-do attitude make them an outstanding partner to work with. I would highly recommend them to anyone looking for a reliable and proactive team.

We have tried Webkul's solution (too complex, non-existent support) and Puppetvendors (great support, limited functionality) before we adopted Shipturtle. Overall, it's been very good but there have been - and remain - many ongoing functionality bugs that need to be removed from their system. So I won't sugar coat that some big technical bugs exist and are negatively impacting my business repeatedly, but Shipturtle's solution is overall the best compromise between absurd complexity (Webkul) and outstanding customer service (Puppetvendor). Shipturtle's support is honest and near-realtime in most cases, and we've solved many problems together. I am confident we will continue to find more problems and solve them together. What I like the most is the humility and honesty of the support team: they own their problems, admit to them, and work in close partnership with us to fix them. It's not all roses, but they're great partners and their product is overall very good.

We've been using Shipturtle for Kala Curry to manage our growing network of artisan vendors across India, and it's been a game-changer in many ways. The platform makes it easy to onboard and coordinate with multiple vendors, track orders, and manage shipping logistics. The user interface is clean and intuitive, and the team has been responsive whenever we've had questions or needed support. That said, there’s still a bit of room for improvement—especially around customization options for vendor communication and dashboard insights and more consistent customer support. But overall, Shipturtle has helped us save a lot of time and brought structure to what used to be a fairly scattered process. Definitely recommend it if you're running a marketplace or working with multiple sellers.

This app just can’t be trusted if you want to run a business. There are constant and repeating failures of basic things like computing shipping charges, invoicing customers and vendors using the correct maths, and - worse of all - their external integrations just don’t work. Their eBay sync hasn’t updated parts of my catalogue in 3 months, despite multiple re-installs and reboots of the connection. Their Magento integration took 8 weeks to complete, against a promise of a few hours, and still doesn’t work properly. Basically, if you want your business to run reliably on fresh data, don’t use this app.

What really STANDS OUT about Shipturtle is the people behind the platform. We’ve been working with Shipturtle for the past 8 months, having switched from Puppet Vendor as we needed more complex and comprehensive tools and support. While we faced some challenges along the way, the team never left us alone with those issues. They’ve been consistently responsive, patient, and genuinely committed to helping us find the right solution for our complex setup. Most recently, they supported us with a custom integration and handled it with fairness and flexibility. We’re grateful for the relationship we’ve built and look forward to growing with them. Thank you!

Shipturtle is a game changer. It's easy to use and has helped us manage vendor shipping and order syncing more efficiently. Support is responsive and helpful too. Definitely a solid tool for multi-vendor setups.

We shopped around for a multi vendor marketplace app and we ultimately chose Shipturtle because it delivers the best features and service for the price. Other companies will charge you $500+ for the same features you can get from Shipturtle for $300 or less. They also don't force you to pay for the full year up front like some of the other options. The Shipturtle Team has helped us with everything we needed help with and the dashboard interface has easy-to-use UX/UI so you don't have to be an expert to navigate the system. We recommend Shipturtle to anyone looking for a MVMP solution.

Shipturtle has been a total game-changer for us. We went from running a simple Shopify store to building out a full marketplace, and this app made it possible. The vendor sync with Etsy and Shopify is amazing because it makes it so much easier for vendors to join without having to juggle multiple platforms. That’s been huge for getting people onboarded quickly, especially when the new platform was starting up. (It's tough building a two-sided marketplace and anything we could do to get vendors on board quickly is valuable.) And honestly, the customer support is next level. Every time we’ve had a question, they’ve gotten back to us right away. Super helpful, super responsive. Not just via email, but via WhatsApp and Zoom as well. If you're thinking about turning your shop into a marketplace, just get Shipturtle. It’s been exactly what we needed.

This is a fast-growing app that has already deployed powerful new features in the 3 short months I've been using it. The team is ultra-responsive to user feedback and it was simple and low friction to get set up. Any issues are resolved attentively. The only downside is the support. Because they are overseas and you are typically talking to a non-technical person, even small issues take about a week to resolve, typically. Often an incomplete solution is delivered and multiple back and forths are required for simple briefs / bug fixes.

This is a fast-growing app that has already deployed powerful new features in the 3 short months I've been using it. The team is ultra-responsive to user feedback and it was simple and low friction to get set up. Any issues are resolved attentively and thoroughly. The only downside, if any, is the time difference with support overseas. Even small issues take about a week to resolve, typically.

Shipturtle has made vendor management much easier and more efficient on our Shopify store. The support team is super responsive and always helpful. Their vendor sync feature is outstanding—it works smoothly and saves us a lot of time. Highly recommended for anyone running a multi-vendor setup!

Shipturtle has truly simplified how we manage our multi-vendor store on Shopify. We've been using it for the past few months, and the difference it's made is incredible. Syncing orders, shipping, and inventory across vendors is now fast, smooth, and reliable — no more messy spreadsheets or back-and-forth coordination. What we love most is their top-notch support team. They're quick to respond and genuinely helpful — they patiently guided us through the onboarding and helped us set up the features based on our store’s specific needs. The interface is user-friendly, but the features are powerful. Tools like vendor-wise shipping rules, automatic commission calculations, and real-time data syncing have saved us hours every week. If you're managing multiple vendors on Shopify and want a stress-free, scalable solution — Shipturtle is absolutely worth it. It’s practical, intuitive, and backed by a team that wants you to succeed.

Shipturtle transforms ordinary Shopify stores into thriving multi-vendor marketplaces with remarkable efficiency. Its intuitive vendor dashboard, flexible commission structure, and automated payment distribution eliminate the typical headaches of marketplace management. What truly impresses is how seamlessly it maintains Shopify's user experience while enabling customers to purchase from multiple vendors in a single checkout. For entrepreneurs looking to harness the power of collective commerce without technical complexity, Shipturtle delivers an exceptional balance of robust functionality and user-friendly design that scales effortlessly with your marketplace vision.

Great app and great support. We have got help even during odd hours and have seen that order processing is much faster than usual other apps. Highly recommend this app to help your operations team operate faster and with no errors.

This is a fast-growing app that has already deployed powerful new features in the 3 short months I've been using it. The team is ultra-responsive to user feedback and it was simple and low friction to get set up. Any issues are resolved attentively and thoroughly. The only downside, if any, is the time difference with support overseas.

Just what I was looking for - To allow my store to have a vendor profile section and allow vendors to manage their products through my platform. So far, the app is working very well.