I really tried to stick with Shipturtle for a couple of months, as they promised a very flexible solution for a B-to-C marketplace on Shopify. Particularly the Vendor Sync is definitely a handy function and drew me and my business in. However the Vendor Sync wasn't enough to stick it out. I would have been scared to launch an actual live marketplace with a platform like this. The issues were manifold and constant: - I was promised multiple things/functionalities during the sales/onboarding process that turned out not to be available. Either the functionalities were still being developed, or Shipturtle slapped a $1000+ price tag for a custom development just for us (for something they said in the demo was already available), or the functionality just couldn't even be done. - Often they did react fairly quickly to bug reports or inquiries after these empty promises, but more often than not the resolutions that came were poorly thought out and buggy. - Even without the major issues - like not actually offering a shipping integration they promised was available, then asking money to develop just for us - the platform as a whole is poorly built, feels rickety and is buggy. - We were double charged on our first month. Over three months of asking after a resolution, Shipturtle showed zero interest in remedying this. After three months of bugs, constantly eroding trust and empty promises, I decided enough was enough. I have to wonder whether all the glowing reviews here can truly be genuine. Either way, don't make my mistakes. Don't trust the sales pitch. Make sure to personally test that every single thing you need for your business ACTUALLY works before committing.

My experience with Shipturtle has been a mix of positives and not so positive challenges. On one hand, the platform does offer useful multi-vendor functionality, and the concept of customizing it for my barter marketplace is exactly what I needed. On the other hand, communication and timelines have sometimes felt unclear, which made the process more stressful. If they can tighten up their updates and project management, I believe Shipturtle could be a very strong partner. I did however, have high hopes for working with Shipturtle, but my experience hasn’t matched the expectations that were set. After paying for a customization project, communication dropped off and I’ve struggled to get regular updates on progress. As a small business owner, this lack of clarity is frustrating, especially when I’m on a timeline to launch. I still hope the team delivers, but right now, I can’t recommend them without caution.