Update: Justin worked to get this resolved, and Shipstation has now refunded the amount charged. I will continue to use Shipstation. Their software glitched (reviewed and admitted by the support staff), which removed a decimal point. This resulted in a customs charge being drawn from our bank account of almost $6000 instead of $60. They refuse to rectify or return the money.

We have been happy with ShipStation so far. The setup process wasn't too complicated, and it has been a nice upgrade from Stamps.com. It is a nice option for larger businesses that have outgrown Stamps.

Competitive shipping rates, easy to use app and excellent customer support.

Actually really good. Had a lot of concerns and been struggling with a shipping provider before I gave it a test (second time in 2 years). Aakriti did a great job onboarding us. Big influence on us to stay and configure all setting with this app.

We are just getting started with Shipstation and our onboarding and support with Chelly was a 10 out of 5 stars. Chelly was extemely knowledgable and patient to help even the non techy side of us!

Shipstation is fast and very user friendly. The support team is very helpful.

We are very pleased with the features that ShipStation offers. We would especially like to thank Andrej for his outstanding support—without his help, we don’t think we would have been able to start using the service successfully. Thank you very much, Andrej!

ShipStation has been a fantastic shipping software for our business needs. Lots of options and settings to customize the software for our specific case scenarios. Great support and onboarding team that helped us get up to speed very quickly. 5 stars all around.

Support is good and the system is user friendly. We have found it useful when shipping internationally, as the rates are cheaper and it integrates with Shopify.

We have been using ShipStation for over four years, and are very happy with ShipStation and its integration with our accounting system.

We aren’t high volume orders but high order value and use SS mostly for international as majority of our US business is from mfg to consumer. Suppprt always there when I need them.

We've had a great experience working with them over the past 10 years. Their service has always been reliable, and the low carrier rates they offer have helped us keep our shipping costs down. We highly recommend them

Shipstation is a great platform for shipping logistics and it integrated seamlessly with Shopify!

ShipStation is a swiss knife that resolves all shipping problems seemlesly. Minutes to integrate, order automatically assigned to the right 3PL in seconds.

I've been using ShipStation for several years to ship order from two of my Shopify stores. I've not had any issues, and if there is something I need help with, it's been quickly resolved. Splitting orders to ship items separately is a breeze. Adding an "order" to ship something that was not parts of a shopify order is super easy. All in all, I've had a great experience.

Shipstation has been a life saver for us as a company. The Shopufy integration makes shipping not only from our website, but also several third party marketplaces we have linked through various apps a breeze. No more entering in information multiple times, increasing the likelihood of errors, but also having the tracking relayed back to the marketplace saves so much additional time.