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Customer reviews: Shipmondo

Develop by Shopify

Reviews (29)

Overall rating
4.8

What Merchants Think

Merchants are overwhelmingly positive about "Shipmondo," praising its exceptional customer support and user-friendly interface. Many users appreciate the cost-efficiency and value it provides, particularly for small businesses. Despite minor shortcomings, the app is well-regarded for simplifying shipping processes and offering competitive shipping agreements.

Key Strengths

  • Outstanding customer service and support via phone, chat, and email.
  • Cost-effective shipping solutions with competitive pricing.
  • User-friendly and easy to integrate with platforms such as Shopify.
  • Streamlined shipping process with efficient label creation.
  • Automated notifications for order processing and shipping.
  • Flexibility to use own shipping agreements alongside Shipmondo's.

Common Concerns

  • Limitations in supporting certain couriers across multiple countries.
  • Complexity with initial setup due to numerous settings.
  • Potential compatibility issues with specialized shipping needs.

Final Thoughts

Overall, Shipmondo is highly regarded as an essential tool for businesses, particularly in simplifying and optimizing shipping operations. While it may have some limitations, its strengths in customer service and cost efficiency make it a top choice for many merchants.

Noomi Chantell

Jul 28, 2023  on Shopify

I am really satisfied with this app! Really good suport from the support team. Usually get help within a few minutes of a question in the chat. It is very useful as a beginner to be able to refer to Shipmondo's shipping agreement with favorable prices.

Aveny Sko

Mar 28, 2021  on Shopify

I was looking for an app that supported sweden (dhl & postnord) and that the customer could choose where they wanted the package to be shipped to (service point). After using it for some months, i must say the best thing about there service is the streamlined workflow! Talk about saving time (money) creating shipping labels and also much cheaper than using the solutions the shipping vendors offers. Now my staff in the store can handle shipping all the packages in no-time while also helping customers in the store no matter how much we are shipping that day.

knittingforolive.dk

Mar 26, 2021  on Shopify

The best support team I've ever met. The app works perfectly, and the Shipmondo-team is always ready to help with anything!

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