Customer reviews: Shipmondo

<h3>What Merchants Think</h3> <p>Merchants are overwhelmingly positive about "Shipmondo," praising its exceptional customer support and user-friendly interface. Many users appreciate the cost-efficiency and value it provides, particularly for small businesses. Despite minor shortcomings, the app is well-regarded for simplifying shipping processes and offering competitive shipping agreements.</p> <h3>Key Strengths</h3> <ul> <li>Outstanding customer service and support via phone, chat, and email.</li> <li>Cost-effective shipping solutions with competitive pricing.</li> <li>User-friendly and easy to integrate with platforms such as Shopify.</li> <li>Streamlined shipping process with efficient label creation.</li> <li>Automated notifications for order processing and shipping.</li> <li>Flexibility to use own shipping agreements alongside Shipmondo's.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Limitations in supporting certain couriers across multiple countries.</li> <li>Complexity with initial setup due to numerous settings.</li> <li>Potential compatibility issues with specialized shipping needs.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, Shipmondo is highly regarded as an essential tool for businesses, particularly in simplifying and optimizing shipping operations. While it may have some limitations, its strengths in customer service and cost efficiency make it a top choice for many merchants.</p>

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Reviews (40)

Overall rating

4.8

5

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4

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What Merchants Think

Merchants are overwhelmingly positive about "Shipmondo," praising its exceptional customer support and user-friendly interface. Many users appreciate the cost-efficiency and value it provides, particularly for small businesses. Despite minor shortcomings, the app is well-regarded for simplifying shipping processes and offering competitive shipping agreements.

Key Strengths

Outstanding customer service and support via phone, chat, and email.
Cost-effective shipping solutions with competitive pricing.
User-friendly and easy to integrate with platforms such as Shopify.
Streamlined shipping process with efficient label creation.
Automated notifications for order processing and shipping.
Flexibility to use own shipping agreements alongside Shipmondo's.

Common Concerns

Limitations in supporting certain couriers across multiple countries.
Complexity with initial setup due to numerous settings.
Potential compatibility issues with specialized shipping needs.

Final Thoughts

Overall, Shipmondo is highly regarded as an essential tool for businesses, particularly in simplifying and optimizing shipping operations. While it may have some limitations, its strengths in customer service and cost efficiency make it a top choice for many merchants.

NEIMY

Feb 06, 2025 on Shopify

Very satisfied! Always received good service from support.

Bombola

Jan 23, 2025 on Shopify

Enkelt och smidigt system. Mycket bra support!

Lebull Products

Dec 10, 2024 on Shopify

Fantastisk kundeservice! Jeg har været i kontakt med dem flere gange, og de leverer altid professionel og nyttig hjælp. Det er uden tvivl en af de bedste kundeserviceoplevelser, man kan få.

OVERLAPP.dk

Dec 04, 2024 on Shopify

Havde brug for hjælp til teknisk opsætning, og fik fantastisk hjælp, der lige har sparet mig for mange timers arbejde. Både hurtigt og ubesværet. Tak for det.

Lille Uniform

Nov 26, 2024 on Shopify

Altid fantastisk hjælp at hente, meget tilfreds!

Travels And Bags

Nov 20, 2024 on Shopify

Ojojoj! Vilken service! Detta är den bästa servicen jag nånsin varit med om. Helt outstanding. Kan som är svensk på shipmondos kundservice är något annat, vilket engagemang! 10/10

Antiskrid

Nov 18, 2024 on Shopify

Det fungere bare og hvis der opstår spørgsmål mm. Så kan man altid ringe til dem over telefonen. Kan kun anbefale det :-)

Concept Surplus

Nov 18, 2024 on Shopify

God service!

WineCorkFrames

Nov 13, 2024 on Shopify

Et super produkt og super kundeservice!

Everyday Baby

Nov 10, 2024 on Shopify

Fungerar bra och supporten är utmärkt! Fått hjälp av dem flera gånger och alla har varit 5/5!!

SipOfLife

Oct 17, 2024 on Shopify

Hanataba.co

Oct 13, 2024 on Shopify

Enkelt att komma igång även om det är många inställningar att ha koll på. Väldigt bra support, både via mail och telefon.

ZooLyx

Sep 22, 2024 on Shopify

Bra kundtjänst och extremt simpel integration till Shopify.

Barista och Espresso

Aug 14, 2024 on Shopify

I looked at various apps roughly doing the same. Probably I will update this review once I have used it for a while. So far I can say that this is a serious app considering, even though I am not using this app to it's full potential (yet). For small companies this is the cheapest shipping solution. Using the platform is costing close the 0. When using their shipping agreements with UPS and DHL, no other broker can match the prices I get though their platform and NO subscription fees!! 0!! Besides using their agreements with UPS and DHL I am also using my own agreement with DBSchenker. update: after a year of using it I only get more positive: Shipmondo sends automated personiised sms and email messages when we start processing the order, when it is packed, when it is send with tracking, sends the tracking to shopify, is able to split up orders in multiple fulfiments, sends this data also to shopify, etc Created a monthly Invoice, shipments are paid from the account we have with them, so everything is paid when label is created, so we never get reminders. This simplifies our bookkeeping tremendously.

Snyggelig

Oct 31, 2023 on Shopify

A fab app with fantastic support. Shipping can be a bit of a headache with an online store but Shipmondo and the staff really help to make it a lot easier. Definitely recommend.

FindersKeepers Shop

Oct 20, 2023 on Shopify

The best shipping app

DRIP Denmark

Sep 29, 2023 on Shopify

Great integration and great support

Noomi Chantell

Jul 28, 2023 on Shopify

I am really satisfied with this app! Really good suport from the support team. Usually get help within a few minutes of a question in the chat. It is very useful as a beginner to be able to refer to Shipmondo's shipping agreement with favorable prices.

Aveny Sko

Mar 28, 2021 on Shopify

I was looking for an app that supported sweden (dhl & postnord) and that the customer could choose where they wanted the package to be shipped to (service point). After using it for some months, i must say the best thing about there service is the streamlined workflow! Talk about saving time (money) creating shipping labels and also much cheaper than using the solutions the shipping vendors offers. Now my staff in the store can handle shipping all the packages in no-time while also helping customers in the store no matter how much we are shipping that day.