Reviews: Shipmondo

Customer reviews: Shipmondo

Reviews (27)

Overall rating

4.8

5

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4

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1

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What Merchants Think

Merchants are overwhelmingly positive about "Shipmondo," praising its exceptional customer support and user-friendly interface. Many users appreciate the cost-efficiency and value it provides, particularly for small businesses. Despite minor shortcomings, the app is well-regarded for simplifying shipping processes and offering competitive shipping agreements.

Key Strengths

Outstanding customer service and support via phone, chat, and email.
Cost-effective shipping solutions with competitive pricing.
User-friendly and easy to integrate with platforms such as Shopify.
Streamlined shipping process with efficient label creation.
Automated notifications for order processing and shipping.
Flexibility to use own shipping agreements alongside Shipmondo's.

Common Concerns

Limitations in supporting certain couriers across multiple countries.
Complexity with initial setup due to numerous settings.
Potential compatibility issues with specialized shipping needs.

Final Thoughts

Overall, Shipmondo is highly regarded as an essential tool for businesses, particularly in simplifying and optimizing shipping operations. While it may have some limitations, its strengths in customer service and cost efficiency make it a top choice for many merchants.

Gimme Food

May 05, 2023 on Shopify

Tried to use Shipmondo as a TA system for DB Schenker and paid to connect to my own agreement. Once it was connected they told me I can only use this courier in one country as they did not set up their system to support label printing for other countries. Wasted my time and money on trying to use their services which doesn't work properly.

Golden Beards

May 10, 2022 on Shopify

they are just a middle company providing better prices for sending in bulk, however, if you have any problem with any shipment or weight, you can't do anything, and you can't complain, and they won't help you, just will ask you for more money to pay or you won't be able to use their app anymore. UPDATE: I got banned for using their app for posting negative reviews and feedback, so as you can see freedom of speech is not tolerated by this company, only nice and kind words are allowed. May update: I got banned since April of using Shipmondo services due to my bad reviews, I'm also not allowed to use the service with any other companies, so it's not MY company who was banned, it was ME, so it was something personal against my person, BUT at the end they made me a BIG favour, signing a business contract directly with postnord, SAVED more than 500DKK per month, it's completely insane how much Shipmondo is charging for shipping when you can get it cheaper now, I just can say THANK YOU for banning using your services, you made me a BIG FAVOUR. BUT YOUR LACK OF FREEDOM IS CONCERNING - WE ARE IN 2022 -