Reviews: Sezzle Widget

Customer reviews: Sezzle Widget

Reviews (96)

Overall rating

3.7

5

13
4

2
3
2

1
1

6

What Merchants Think

The "Sezzle Widget" receives mixed feedback from merchants. While some appreciate its ease of use and functionality, others are burdened by high fees and hidden charges. The customer service experiences also vary, with some merchants expressing satisfaction, while others report dissatisfaction due to ongoing issues and lack of resolution. Overall, the platform has potential but struggles with cost-related concerns impacting its overall reception.

Key Strengths

Easy to install and user-friendly interface.
Efficient payment processing and timely payouts.
Fraud protection features appreciated by users.
Positive experiences for some merchants with customer service and outreach.
Effective buy now, pay later option for customer transactions.

Common Concerns

High fees that significantly impact merchant profits.
Additional hidden charges that are not disclosed upfront.
Recurring monthly fee regardless of service usage.
Poor customer service reported by several merchants.
Issues with app functionality, specifically on the cart page.
Marketing charges without visible benefit for new merchants.
Challenges with uninstalling and ongoing charges post-removal.

Final Thoughts

While the "Sezzle Widget" offers compelling features for buy now, pay later transactions, the overall reception is hindered by its high fees and additional charges, which limit its appeal for smaller businesses. Despite receiving praise for ease of use and some positive customer service interactions, the potential financial burden and reported service issues suggest improvements are necessary for broader adoption and satisfaction.

Sandy Bottom Swimwear

Oct 17, 2024 on Shopify

very easy to install on my store. so far so good.

Atlas Computers & Electronics

Sep 15, 2024 on Shopify

So far so good. Payments are right on time and also sezzel checks for fraud orders as well. Keep this up.

SewMaddieCo

Aug 18, 2024 on Shopify

User friendly!

InspirationIncluded

Apr 15, 2024 on Shopify

I've been using Sezzle for about a year and have been getting consistent sales from them. I find it easy to use and have no complaints.

Simple Tymes

Apr 06, 2024 on Shopify

I highly recommend Sezzle! Great customer service, Fast Payouts, and high interest yield!!

Madlinc Mama Customs

Mar 28, 2024 on Shopify

Worked great!

ShearsShoppe.com

Mar 27, 2024 on Shopify

Had no issues! Love the utility or Sezzle and the majority of my customers utilize it as well.

Luxury Elegance Boutique

Mar 19, 2024 on Shopify

My order went through hassle-free.

Champagne Tresses

Jan 22, 2024 on Shopify

Awesome app!

Temptations

Dec 29, 2023 on Shopify

Best company to work with buy now, pay later. I have been working with Sezzle for about two years and its been amazing. Recommended 100%

Mr Shoe Dealer

Dec 28, 2023 on Shopify

Decent app

THE WARDROBE ACCESSORIES

Dec 19, 2023 on Shopify

Horrible service. They decline applications for no reason without reasonable explanation as to why. Do not recommend. You’d be better off using other services. Total waste of time.

Sassy Luxe

Nov 08, 2023 on Shopify

App installation was fine but given that unlike other more popular "pay later" services, new Sezzle merchants are not even listed or promoted within the Sezzle directory until they have processed an order. This situation seems unfair from a merchant’s perspective, and I am seeking clarification on what exactly they are sending monthly bills for when no customers have placed an order using Sizzle!? Needless to say won't be continuing with Sezzle.