Session Rewind

Develop by Shopify

$14-$99

/ Month

Free plan available

"Record sessions for insights, track heatmaps, and optimize store UX."

Event tracking

Session recordings

Heatmap tracking

Funnel analysis

Filter sessions

About Session Rewind

Launched May 22, 2025

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Optimize your store’s experience by recording sessions, generating heatmaps, and analyzing funnels.

Once activated, this tool will record user activity across your store and let you access a playable video for every session to discover actionable insights. Browse sessions and filter by criteria like location, spend, page visited, and more. Monitor overall traffic to understand funnels and dropoffs. Use heatmaps to track activity so you know which elements are grabbing attention or causing friction. You can filter heatmap views for different periods to spot behavior changes over time.

Session Replay: Detect user frustrations, enhance UX, and troubleshoot bugs
Funnels: Identify checkout drop-offs to enhance conversions and sales
Analytics: See trends and understand user behavior quantitatively
Heatmaps: See what interests people most in your store and enhance engagement
Event Tracking: Track store events, orders, and shopping carts

Pros

Provides actionable insights by recording user sessions.
Offers filters to analyze sessions by location, spending, page visited, and more.
Allows monitoring of overall traffic for understanding user funnels and dropoffs.
Heatmaps help track user activity and identify elements causing friction.
Ability to filter heatmaps by different periods to observe behavior changes.
Session replay feature aids in detecting user frustrations and troubleshooting bugs.
Funnels feature helps identify checkout drop-offs to improve conversions.
Analytics provide quantitative understanding of user behavior.
Event tracking enables monitoring of store events, orders, and shopping carts.

Cons

Possible privacy concerns with recording and storing user sessions.
May require significant storage space for video data.
Could be complex to navigate for users unfamiliar with analytics tools.
Potential impact on store loading times due to session recording.

Top Helpful Reviews

That Girl

Jan 13, 2026 on Shopify

First of all its a broken app and they dont have any support team to solve any technical issues. Secondly thier integration is messed up and thier support is telling me that they only priotize their paying clients which is even worst. But okay, I have the relevant screenshots and everything. Not recommended at all!