Sense WhatsApp

Develop by Shopify

$15.9

/ Month

Free plan available

Connect with customers via WhatsApp & improve customer service

Live chat support

Abandoned cart reminders

Order updates

Click-to-chat icon

Template messages

Integrated messages

About Sense WhatsApp

Launched Mar 26, 2023

Built by Shopify

Address

1st Floor, Unit No 102A, Tower A,, Unitech World - Unitech Cyber Park, Sector 39, Gurugram, HR, 122001, IN

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Stay connected with customers via WhatsApp. Automate sales and customer service with Sense WhatsApp.

Sense WhatsApp helps merchants connect with their customers faster and more effectively. Merchants can send order updates and abandoned cart reminders via WhatsApp, reducing customer service inquiries and increasing sales. Merchants who want to stay connected with their customers in a quick and efficient way can benefit from Sense WhatsApp. This app also helps merchants improve customer service by providing live chat support with click-to-chat icon, as well as template messages.

Integrated WhatsApp messages through in-app links.
Send messages from a list of orders or abandoned carts.
Customize click-to-chat icon on your website, providing customer support.
Quickly load messages from a list of templates.

Pros

Quick and effective connection with customers via WhatsApp
Reduces customer service inquiries by sending order updates and abandoned cart reminders
Increases sales by reducing abandoned carts
Provides live chat support with a click-to-chat icon
Includes template messages for quick and efficient communication
Integrated WhatsApp messages through in-app links
Ability to send messages from a list of orders or abandoned carts
Customizable click-to-chat icon on the merchant's website

Cons

Limited to WhatsApp users, excluding customers who do not use the platform
Potential over-reliance on template messages reducing personalized customer interactions
Requires consistent monitoring to maintain quick response times
Possible increase in WhatsApp-related notifications and interruptions
Privacy concerns from customers about receiving messages via WhatsApp

Top Helpful Reviews

Stepprs

Mar 26, 2025 on Shopify

אפליקציה מקצועית ומעולה, מספקת את הנדרש. עונה על כל הציפיות ומאפשרת חווית שימוש לא פחות ממעולה! תודה לצוות של נאור על עוד אפליקציה מטורפת!

Petra Blanca

Jun 27, 2023 on Shopify

אחלה של אפליקציה מקצועית!! עם שירות לקוחות מצוין! דאגו לי עד שהסתדרה לי האפליקציה. אין על נאור המלך!!

Popy House

May 02, 2023 on Shopify

שירות מעולה ואפליקציה מדהימה מתחבר בשניה לוואצאפ העסקי שלכם ממליץ בחום אפליקציה מעולה ושירות לקוחות מתחשב ועוזר בהכל ממליץ מאוד לכל עסק בשופיפיי

RagnarokRings

Apr 07, 2023 on Shopify

Great app that helped me recover over 1000 abandoned carts and return thousands of dollars. I truly recommend it to everybody.

SportHub

Apr 05, 2023 on Shopify

Very good application, It helps me a lot! I returned several tens of dollars from the free version.

Gannor

Apr 04, 2023 on Shopify

the app is great helped me send abandoned messages to costumers, and also send confirmation orders for costumers, costumers can connect to my costumers service very easy, great app great service recommended!!!!

Bleesse

Apr 03, 2023 on Shopify

Amazing! The kind of apps that are a no brainer. Very useful and easy to use. Definitely one of the most essential apps every shop needs

HomeRaul

Apr 03, 2023 on Shopify

the app is great it is help me to send abandoned messages to costumers, it help me send confirmation orders for costumers, costumers can connect to my costumers service very easy, great app great service - thank you

RETEX

Apr 01, 2023 on Shopify

An amazing application and easy to operate, an option to send a message to customers who have abandoned the cart, very genius, thank you!

Joel Jewelry

Mar 30, 2023 on Shopify

Great app! Helps to sort out customers with abandoned carts and also contact customers who have already bought!