SendOwl

Name: SendOwl Introduction Video
Uploaded: 2024-04-04T04:18:03Z
Duration: 1 min 33 s
Description: Automatically and securely deliver any digital product.

SendOwl

Develop by SendOwl

$39-$159

/ Month

7 Days Free Trial

Automatically and securely deliver any digital product.

Customizable checkout

Easy integration

Analytics reports

Automatic delivery

Affiliate management

Secure downloads

Digital product distribution

Drip functionality

About SendOwl

Launched Jun 28, 2012

Built by SendOwl

Email :

support@sendowl.com

Address

9th Floor, 107 Cheapside, N, London, BFP, EC2V 6DN, GB

Website Support Portal Privacy policy FAQ

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Introduction Video

Description

Easily and securely deliver digital products, PDFs, docs, keys, music, videos and more.

Instant delivery for all digital downloads —presets & LUTs, MS office files, sample packs, TTRPG modules & maps, PDFs, videos, courses, ebooks, and more. SendOwl protects your work with PDF stamping, expiring download links, locking, streaming limits and per-order attempt limits. Auto-deliver files or keys right after checkout, or stream video without downloads. Start selling in minutes and deploy advanced functionality - bundles, subscriptions, analytics, etc just as easily.

Easily sell any digital file, anywhere
Secure your files with PDF stamping, locking, expiring links, download limits
Access reports about order information, delivery data, income
Automate your marketing workflows with nifty tools to help you sell better

Pros

Automatically and securely delivers digital products
Initial popularity and usability since 2019

Cons

Email delivery issues with emails landing in spam
Reduced customer support and lack of response to concerns
Increased complexity with additional unnecessary functionalities
Shift towards being more of a standalone store instead of a simple delivery app

Top Helpful Reviews

Handcrafted Audio

Oct 08, 2025 on Shopify

SendOwl is dramatically more expensive than comparable fulfilment tools – our plan was up to 3'000% of what we'd pay with a competitor solution. Upon contacting support, we were instead offered a per-order custom plan that would have increased the cost by factor 10 (so 30'000% higher than competitors). SendOwl’s pricing feels completely detached from the actual value it provides, especially if you don't use features like file hosting or checkout. It's unfortunate that there’s no more suitable plan for businesses that only need simple license-key delivery. On top of that, it's not possible to cancel the subscription in the account panel. The "close account" button only displays a discount offer, while actually closing the account requires emailing support. The account-closure process feels openly hostile to users.

HELPBOOKS.IN | IGNOU

Jul 27, 2025 on Shopify

**"Beware! This app is fake and loots money by hiding the cancellation option. I uninstalled it within minutes during the free trial, but they still charged me for a full month. There is no clear way to cancel the subscription. Almost every genuine review here shows the same issue – all store owners are facing payment scams with SendOwl. Do NOT download this app. Check all the negative reviews before trusting them. For proof/screenshots, WhatsApp me at +91 8800002552."**

Langmuir Systems

Jun 11, 2025 on Shopify

DO NOT USE. We have been a loyal SendOwl customer for years and they instituted an absurd price increase. Unacceptable and do not use this service.

Cyclical Roots by Rachael Amber

Jun 10, 2025 on Shopify

SendOwl worked great until they gouged us with a $39/month cost when it was previously $0/month but a per-transaction fee. The charge was automatic if you missed the opt-out period - which is totally non-consensual and unethical. They could've easily at least made it a smaller jump, like maybe $10/month...? And/or let people opt-IN to be charged, instead of making an extra wad on everyone who missed a single email... Canceled and moving on. Good luck!

Veguzzi On The Beat

Jun 01, 2025 on Shopify

I’ve been using this company since 2020 without any issues. However, they’ve recently changed their business model. What used to cost me $15 now costs $175 — that’s more than a 1,066% increase. Because of this drastic price change, I’ve decided to leave SendOwl and look for a better alternative.

Brighter Day Press

May 23, 2025 on Shopify

I've been a very satisfied SendOwl customer for over four years, paying $24 a month to send digital downloads to my customers. In October 2024, my bill was $24. However, in November, it unexpectedly jumped to $454.36, and in December, it escalated to $839.29. This increase was for the same services I had always used. I corresponded extensively with SendOwl's leadership, and they assured me they would provide a discounted rate to part ways amicably. Unfortunately, my last two bills in April and May were $467.96 and $432.92, respectively. This is a far cry from the original $24 a month and is completely unsustainable for my small family business. This has been the worst experience I've ever had with a company. When I shared my experience with several other small business owners, they realized that their SendOwl bills had also increased significantly overnight, without any warning. I have since switched to another service that offers the same functions for a flat rate of $29 a month. It is working beautifully and even more seamlessly than SendOwl ever did. I am so relieved to be done with this company.

Thefootballcoach

May 12, 2025 on Shopify

my plan has gone from £24 to £249. I speak to the customer service and its absolute madness. £200+ to sell a few ebooks. Trying to pull the wool over your eyes in price increases.

Learn Strings • Harvey String Arrangements

May 09, 2025 on Shopify

A 737% price increase is just greedy. I've loved SendOwl for years but this is terrible! Can no longer use or recommend. Just went to uninstall the app and close my account. The page that they sent me to has a Close Account button that doesn't work. Instead, I'm told to email customer service. Not good business practice. I'm warning everyone in case you wait until right before your subscription ends to close your account! Make sure you close early to give them enough time to respond and actually close the account since the button doesn't work.

Promethean Editions

May 08, 2025 on Shopify

We've been using SendOwl since transitioning from BigCommerce to Shopify in 2021. This app works well for our workflow and is highly recommended for digital delivery of PDFS. The new pricing regime came as a big surprise, but we were able to come up with a pragmatic solution that works for both SendOwl and us.

Scents of Tobago

May 06, 2025 on Shopify

I rate the app itself well, but this review pertains to the experience with SendOwl. Your price hike means me severing ties with your Company, not just because of the price hike, but how it was implemented as well. Additionally, I reached out and got no response. There are too many options available today to continue this service. Price for me was raised from $15 per month to $89 per month- more than my Learning Platform. The continued justification for such a steep price adjustment, (such as in this review segment) even in the face of poor reviews demonstrates an unwillingness to really listen to customers.

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SendOwl

About SendOwl

Built by SendOwl

Related Categories

ZB: Exit Intent Pop up Window

Introduction Video

Description

Easily and securely deliver digital products, PDFs, docs, keys, music, videos and more.

Pros

Cons

Top Helpful Reviews

Handcrafted Audio

HELPBOOKS.IN | IGNOU

Langmuir Systems

Cyclical Roots by Rachael Amber

Veguzzi On The Beat

Brighter Day Press

Thefootballcoach

Learn Strings • Harvey String Arrangements

Promethean Editions

Scents of Tobago

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