Parcel2Go Smart Send

Name: Parcel2Go Smart Send Introduction Video
Uploaded: 2024-04-08T08:30:05Z
Duration: 1 min 33 s
Description: Ship your sold items with Smart Send

Develop by Shopify

Free plan available

Ship your sold items with Smart Send

Automated notifications

Import orders

Print labels

Track parcels

Bulk manage deliveries

Set delivery preferences

About Parcel2Go Smart Send

Launched Nov 12, 2020

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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(21 Reviews)

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Introduction Video

Description

Manage and automate your eCommerce shipping from one dashboard with Parcel2Go's Smart Send tool

Cut your postage costs and simplify your delivery process with Parcel2Go’s Smart Send business tool. Whether you're sending within the UK or shipping globally, Smart Send helps to automate sending parcels. You’ll get access to discounted Shopify shipping rates, fast and reliable couriers, a range of delivery services and a straight forward ecommerce shipping integration that works for you.

Manage UK and international delivery directly from your Shopify dashboard.
Choose from a variety of delivery services and couriers at the best rates.
Generate professional shipping labels in just a few clicks.
Provide accurate tracking updates for your customers
Automate your Shopify orders with shipping rules

Pros

Easy-to-use dashboard
Import orders directly from Shopify
Variety of delivery services at competitive rates
Manage deliveries in bulk
Tailor delivery preferences for each item
Automated customer notifications through Shopify
Fluent importing of data
Access to support before, during, and after shipping

Cons

Focused primarily on businesses rather than individuals
Specific to Shopify for importing item details and addresses

Top Helpful Reviews

Prestige Row

Nov 03, 2025 on Shopify

This app doesn't work. My shopify orders do not get pushed to the orders dashboard in Parcel2Go. Customer support wasn't able to solve the issue; they had no idea what was going on.

Perfumes

Oct 22, 2025 on Shopify

We would NEVER recommend Parcel2Go for ANY shipments. We've had the worse nightmare with Parcel2Go with long-term consequences, and with deliveries to the USA never finalising, and zero notifications provided to us. We now have chargeback after chargeback with penalties and fees, our account blacklisted for three months by Shopify causing total loss of sales, and our stellar 5-star reviews bombarded with customer complaints from all the problems caused by Parcel2Go. The company is awful, and their labeling and tracking system completely illogical, and their delivery service is not reliable and doesn't even work.

mimi and grace

Aug 21, 2025 on Shopify

Super easy to integrate into our Shopify store! Love how easy it is to sort all our shipping in one place & so far really impressed :)

Kuvr.co

Feb 20, 2025 on Shopify

If incompetence were an Olympic sport, these guys would take home the gold — if they could figure out how to enter the competition. Dealing with them is like watching a clown car crash in slow motion: chaotic, confusing, and somehow getting worse at every turn. Save yourself the headache — go somewhere else. Or just set your money on fire; at least that way, you'll get some warmth out of it.

yoyelo.co.uk

Feb 19, 2025 on Shopify

Terrible company, terrible people, terrible support. We begrudgingly use them because they offer access to some decent rates with several parcel companies, but we expect absolutely nothing in the way of support from them; and I say this as a VIP customer who receives preferential support. These guys are leeches, bottom of the barrel scum.

tenpinshop

Feb 14, 2025 on Shopify

Imports items in quickly, offers v.good range of services. 2 issues I have with the service 1. Would prefer if we could set custom valuation as it's a set amount or full RRP - I need to insure it at price we buy it in for, not what we sell it at nor £20. 2. Would like for items to extend past 14 days as sometimes we do custom work that needs the extra time.

magicmerch.co.uk

Feb 07, 2025 on Shopify

Very Good, easy to use. Only thing we would change is the tracking to be the couriers site and not parcels2go site. Competitively priced and lots of options to send. Customer service is very easy to use and always sort any issues we have had in the past promptly.

tenpinshop

Feb 07, 2025 on Shopify

*It's Broken* Smartsend imports don't work, ongoing issue with the phone number "not being in the correct format" - I have told them 3 times in 3 months and still not resolved. I either have to manually create each order, or, use another service. Hopefully someone sees and actually does something about it.

Stuff and Nonsense Online

Feb 07, 2025 on Shopify

Parcel2go. Finally an App that does what it says on the tin! Effortless and cost effective, plus you can chat to really people.

dYdX Merch

Jul 07, 2024 on Shopify

UI and UX is great, however, the customer service is awful There is no way to change my collection address in smart send. Customer chatbot service unable to help and the API email they recommended is unresponsive All i want to do is change my collect from address My details on Shopify are correct. I have deleted the plugin and reconnected parcel2go app to no avail. Why is a simple task impossible for them to fix?

View all reviews

Parcel2Go Smart Send

About Parcel2Go Smart Send

Built by Shopify

Related Categories

ZB: Facebook & Messenger Chat

Introduction Video

Description

Manage and automate your eCommerce shipping from one dashboard with Parcel2Go's Smart Send tool

Pros

Cons

Top Helpful Reviews

Prestige Row

Perfumes

mimi and grace

Kuvr.co

yoyelo.co.uk

tenpinshop

magicmerch.co.uk

tenpinshop

Stuff and Nonsense Online

dYdX Merch

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