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Sendbird AI chatbot logo

Sendbird AI chatbot

Develop by Sendbird

$99-$499

/ Month
Free plan available

AI chatbot for ecommerce that converts browsers into buyers

Seamless integration
Multilingual support
Personalized recommendations
Performance dashboard
24/7 support

About Sendbird AI chatbot

Launched May 26, 2024

Categories

Built by Sendbird

Address

400 First Avenue,, San Mateo, CA, 94401, US

Website Privacy policy
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Introduction Video

Description

AI chatbot for ecommerce that converts browsers into buyers. Configure in just a few minutes!

Sendbird’s AI chatbot is your sales assistant and customer service rep, automatically greeting, engaging, and solving problems with human-like conversations. Our AI chatbot provides 24/7 support and personalized recommendations (including real-time inventory sync) based on interactions with shoppers on your website.

Sendbird’s AI chatbot is your sales assistant and customer service rep, automatically greeting, engaging, and solving problems with human-like conversations. Our AI chatbot provides 24/7 support and personalized recommendations (including real-time inventory sync) based on interactions with shoppers on your website. more
  • Ecommerce features include product recommendations, FAQs and connect-to-support
  • Seamless integration of AI chatbot with your store data via Shopify API
  • Performance dashboard to track visitor engagement and conversion
  • Multilingual support that automatically adjusts to speak multiple languages
  • Use cases across ecommerce, marketplaces, health & beauty and hospital & travel

Pros

  • Provides 24/7 customer support, enhancing customer service availability
  • Makes personalized recommendations based on real-time interactions, potentially increasing sales
  • Greets and engages with website visitors automatically, reducing manual effort
  • Integrates seamlessly with Shopify via API, allowing easy use for Shopify store owners
  • Tracks visitor engagement and conversion rates with a performance dashboard, aiding in strategic decision-making
  • Supports multiple languages, improving accessibility for a global audience
  • Versatile use cases across various industries including ecommerce, marketplaces, health & beauty, and hospitality & travel

Cons

  • May require time for initial setup and integration with existing e-commerce systems
  • Reliance on AI may not fully replicate human-like conversations in complex scenarios
  • Potential for errors or misunderstandings in communication, impacting user experience
  • Users may face issues if the AI fails to recognize or correctly respond to uncommon queries

Top Helpful Reviews

Strømmen Bilradio

Jan 08, 2025  on Shopify

Worst service I have experienced. The cost of $99 a month is not worth it at all. I have been waiting for an answer from support for 3 weeks with no answer. -5 stars.

COOS COSMETICS

Nov 06, 2024  on Shopify

Worst app support ever. They do not respond to chat, emails and even paying 100usd per month, I still dont get one single respond!! Dont bother to use this app, the features are minimum and useless that won't help any conversion at all. Did not help at all. Will go back to old app.

내 스토어

Jun 20, 2024  on Shopify

The chatbot responded very quickly and helped me with all relevant questions. Great service, amazing team! I would recommend it for everyone who is looking for an excellent chatbot. Love it. especially, output quality is awesome.

JerryRoo General Store

Jun 14, 2024  on Shopify

Answering each customer's question one by one was really a chore, but it has become much easier since I started using this plugin. I am not very knowledgeable about technical stuff, so I was worried about the setup, but this plugin automatically fetches and integrates my store information, so there was nothing much to worry about.

PawsHaven

Jun 14, 2024  on Shopify

I am Impressed with the sendbird's AI chatbot for shopify, The setup process was very easy, and the chatbot has helped improve our customer service by providing quick and accurate responses to common questions. The chatbot also scales well with our business and integrates easily, I recommend this!

Didi Cuisine

Jun 14, 2024  on Shopify

I just added this AI chatbot widget to my Shopify store, and it's amazing! The chatbot is super easy to use and helps customers find what they need in no time. Whether they’re looking for products, checking prices, or asking about store policies, this AI handles it all like a pro. The responses are quick and spot-on, which makes my customers really happy. Installing it was a breeze, and the support team was super helpful. Since adding the chatbot, I’ve noticed happier customers and even a boost in sales. If you want to make shopping easier for your customers, you’ve gotta try this AI chatbot widget. It’s a total game-changer for any Shopify store!

Marketing Skill Up

Jun 12, 2024  on Shopify

The setup process was incredibly easy, and it seamlessly integrated with my existing product information. It's like having a custom ChatGPT tailored specifically for my Shopify store. The app understands all my product details perfectly, making customer interactions smooth and efficient. Highly recommend it!

Disco Sundays

Jun 10, 2024  on Shopify

Sendbird Chatbot's automation features have saved us a lot of time and resources. We can now focus on more complex issues and leave the simple queries to the chatbot. The integration with Shopify API is also seamless – we can easily manage our inventory, orders, and customer data all in one place.

Tots & Tales

Jun 10, 2024  on Shopify

I am blown away by sendbird chatbot's ease of use and installation. The customizable design is a great touch and the technical team support is top notch.

Jerry's jam

Jun 10, 2024  on Shopify

Awesome app. I am satisfied with chatbot. It is superhelpful to me. Accuracy is great. Response time is also fast.

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