Sendbird AI chatbot

Develop by Sendbird

Free App

AI chatbot for ecommerce that converts browsers into buyers

Seamless integration

Multilingual support

Personalized recommendations

Performance dashboard

24/7 support

About Sendbird AI chatbot

Launched May 27, 2024

Built by Sendbird

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Description

Sendbird’s AI chatbot is your sales assistant and customer service rep, automatically greeting, engaging, and solving problems with human-like conversations. Our AI chatbot provides 24/7 support and personalized recommendations based on real-time interactions with shoppers on your website.

Ecommerce features include product recommendations, FAQs and connect-to-support
Seamless integration of AI chatbot with your store data via Shopify API
Performance dashboard to track visitor engagement and conversion
Multilingual support that automatically adjusts to speak multiple languages
Use cases across ecommerce, marketplaces, health & beauty and hospital & travel

Pros

Provides 24/7 customer support, enhancing customer service availability
Makes personalized recommendations based on real-time interactions, potentially increasing sales
Greets and engages with website visitors automatically, reducing manual effort
Integrates seamlessly with Shopify via API, allowing easy use for Shopify store owners
Tracks visitor engagement and conversion rates with a performance dashboard, aiding in strategic decision-making
Supports multiple languages, improving accessibility for a global audience
Versatile use cases across various industries including ecommerce, marketplaces, health & beauty, and hospitality & travel

Cons

May require time for initial setup and integration with existing e-commerce systems
Reliance on AI may not fully replicate human-like conversations in complex scenarios
Potential for errors or misunderstandings in communication, impacting user experience
Users may face issues if the AI fails to recognize or correctly respond to uncommon queries

Rating And Reviews

COOS COSMETICS

Nov 06, 2024 on Shopify

Worst app support ever. They do not respond to chat, emails and even paying 100usd per month, I still dont get one single respond!! Dont bother to use this app, the features are minimum and useless that won't help any conversion at all. Did not help at all. Will go back to old app.