Where Knowledge Meets Innovation
Effortlessly manage post-purchase edits, boost upsells, enhance customer flexibility.
SelfServe lets your customers edit their own orders, change shipping info, swap items, or add new products—without submitting a support ticket. That means fewer emails for you and a better experience for them. What You Can Do with SelfServe: Let customers edit orders directly from their order status page Enable product swaps, address updates, variant changes Offer post-purchase upsells—let shoppers add items after checkout Set rules to stay in control of edits
Split orders into new orders/fulfillments based on rules
Let Customer edit their orders : cancel, upsell, refund,...
Customer-driven order edits, no support needed
Let customer update order shipping address easily
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Ecwid Apps
BigCommerce Apps
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