Installed and uninstalled really fast. The app needs to have edit/cutoff restrictions based on tags, in order to fit complex workflows. Otherwise, plug and play. Later edit: updated to 5 stars. Let me know when you implement cutoff restrictions based on tags. :)

Installed and uninstalled really fast. The app needs to have edit/cutoff restrictions based on tags, in order to fit complex workflows. Otherwise, plug and play.

We’ve been using the Selfdesk for a little while now, and it’s been super helpful. It’s reduced the amount of manual work we had to do fixing address issues and made the whole order flow smoother. Excited to see how it holds up during the Q4 rush, it’s already proving to be a real time save.

We kept having issues with order updates not happening on time, and customers weren’t happy about it. This app totally fixed that for us. Installing it was super easy, and the tech team was awesome, they got everything set up in just one meeting. Love both the app and the team behind it. Definitely recommend!

This app has seriously reduced our support tickets and saved our Ops team so much time on manual order changes and cancellations. It runs smoothly and does exactly what we need. Big shoutout to the devs for building something this useful, you nailed it.

We added the SelfDesk app to make life easier for our customers after they place an order. Instead of reaching out to support, they can just fix things themselves right on the thank you page. It works super smoothly and honestly looks like part of Shopify. The best part is they can also add more products to their order. It’s such a simple way to increase AOV and bring in extra revenue without doing anything. The team is also really friendly and quick to help if you need anything. Highly recommend.

This app delivers a polished, intuitive user interface that perfectly complements Shopify’s style. We are expecting a sharp drop in customer service requests. This will empowers our customers to independently manage their orders, enhancing both convenience and satisfaction. We’re genuinely impressed and thrilled with this app.

Loving this feature so far! We’re expecting it to help reduce the number of customer service tickets we get. Because of our specific shipping setup, the dev worked with us to tailor the app so edits are only allowed when certain conditions in our shipping platform are met. Super helpful and highly recommend!

The setup was simple, the interface is super easy to use, and the support team has been great, always quick to respond and genuinely helpful. It’s not often that a tool delivers such fast, clear value, but this one definitely has. If you're running an store and want to streamline things after purchase, this is a no brainer.

The support has been fantastic, and getting everything set up was incredibly smooth. We migrated from a different app, and honestly we’re now wondering why we didn’t make the switch soone.