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Customer reviews: Searchanise Search & Filter

Develop by Shopify

Reviews (1,179)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive view of the "Searchanise Search & Filter" app, praising its robust functionality, user-friendly design, and extensive customization options. The app is frequently lauded for enhancing store search capabilities and converting more visitors to buyers. Many reviews emphasize the exceptional support provided by the Searchanise team, highlighting their responsiveness and willingness to accommodate customization requests.

Key Strengths

  • Customizable filters and search options for improved user experience
  • Responsive and helpful customer support
  • Fair pricing, especially when compared to similar apps
  • Seamless integration with various store themes
  • Enhancement of product search capabilities, leading to higher conversions

Common Concerns

  • Issues with app reliability, particularly during critical sales periods (e.g., Black Friday)
  • Problems with mobile layout and customizing filters for some users
  • Instances of poor support response times and communication
  • Reports of bugs and performance issues affecting store operations
  • Concerns over dependence on the app causing disruptions when removed

Final Thoughts

While "Searchanise Search & Filter" boasts powerful features and customization options that many merchants find indispensable, there are notable concerns about its reliability and support during peak times. For those who prioritize app performance and seamless customer support, it remains a recommended choice, though it may not be without its challenges, especially during high-traffic events.

Win Store

Dec 15, 2024  on Shopify

Searchanise is the best search app for Shopify! It seamlessly integrates with our store and helps customers quickly find the products they’re looking for. We’ve noticed an increase in customer engagement and sales since implementing the app. The support team deserves special mention for their exceptional service and dedication. A must-have app for any Shopify store!

Sandbaggy

Dec 08, 2024  on Shopify

Love this app and how much you can really customize your search! And even more so, love how helpful the support team is!!! They made so many custom changes for us, like helping with the layout, coding, and technical work :) This app has already helped a ton, after installing it we've alreday noticed huge decreases in our bounce rates.

Somerset Foodie

Dec 02, 2024  on Shopify

Brindisa Spanish Foods

Nov 19, 2024  on Shopify

The customer service team is quick to respond and very helpful. We encountered a couple of bugs and they promptly escalated the issues to their developers, who worked on resolving them for us.

Cargo Clothing

Nov 17, 2024  on Shopify

super happy with their responses as always...stacy was very helpful in my search for answers x...thanks again

Felix Online

Nov 13, 2024  on Shopify

Excelente soporte. Un app que vale la pena tener. En nuestra tienda con muchos SKU's funciona muy bien.

Baby Charlotte Canada

Nov 13, 2024  on Shopify

Great Customer Service!

EmPowered By Shopify

Nov 10, 2024  on Shopify

This app is fantastic. Every time I've wanted to customize something, the feature/field to do so was available. I reached out to support for one customization I couldn't figure out, and they (Umida) replied within a few minutes with such a great simple to follow solution (which of course they had already built in as a feature)

PerfumesAmerica.com

Nov 06, 2024  on Shopify

Searchanise support was very quick to help me with my issues. 10/10 would work with them again.

York Nordic

Nov 03, 2024  on Shopify

Very pleased with the capabilities and performance of the app. Likewise, the support team is very responsive and timely in helping with questions!

カラコンープロトタイプ

Nov 02, 2024  on Shopify

Excellent customer support! The support team was very responsive and helpful in implementing the collection filters. They provided clear instructions and multiple solutions to choose from. Their method worked perfectly for our needs, and the setup process was straightforward. While we're still exploring additional features, the basic implementation met our requirements and the support experience has been outstanding.

Tomauri.com

Oct 30, 2024  on Shopify

The Searchanise.io customer service team is excellent. They successfully made the changes we couldn't implement on the front end. Although there might be a bit of a learning curve, the Searchanise team is always ready to help if you reach out. Overall, it's a great app, and we would recommend it.

Mortantra

Oct 16, 2024  on Shopify

Nice support

NRML

Oct 14, 2024  on Shopify

It's a great app with many features. The filter tree is very helpful ad customizable. The app is great for improving your store's UI. The support team is highly responsive and are great at figuring out what you need.

Holy Trinity Church Supplies & Bookstore

Oct 14, 2024  on Shopify

Powerful filter and search app with granular control over almost any aspect you can think of. Fairly priced so that even small companies can have access to these tools. Excellent and prompt customer service. Sophia gladly spent a lot of time creating a modification that we needed.

Davson Sales

Oct 11, 2024  on Shopify

They have been a game changer for us! Thank you all.

Craft&Ride

Oct 09, 2024  on Shopify

This app is the best. Their customer support is even better (shout out Sophia!) Highly recommend.

TOYCYCLE

Oct 09, 2024  on Shopify

Filmbro

Oct 06, 2024  on Shopify

Very happy with the way the app works and with the support of the team. Truly impressed by their dedication to make the search the best that it can be. Certainly recommend.

eXtreme Restraints

Sep 23, 2024  on Shopify

Searchanise fills the gaps that Shopify can't or won't. We use them because Search & Discovery won't allow filtering of as many products as we have in some collections. They also do 60 day best selling, so your sort order isn't locked into prioritizing some product that you blew out two years ago. They have so many features, and so many options to optimize. The fact is, if you need features beyond Search & Discovery you end up needing a service like Searchanise. Many of these are egregiously expensive or a huge drag on performance. Searchanise is neither. Their core app is really easy on performance. Their biggest performance drawback is a reliance on jquery, which usually takes longer to load than their app. Overall though, they try hard and provide incredibly responsive support. They help you work through issues and provide support to your developers for customizations. Shout out to Ksenya for helping us fix some of our more persistent issues. The impression I get is that the Searchanise team is always improving, and in this with us when it comes to plugging the gaps in Shopify's capabilities.

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