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Customer reviews: Searchanise Search & Filter

Develop by Shopify

Reviews (1,188)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive view of the "Searchanise Search & Filter" app, praising its robust functionality, user-friendly design, and extensive customization options. The app is frequently lauded for enhancing store search capabilities and converting more visitors to buyers. Many reviews emphasize the exceptional support provided by the Searchanise team, highlighting their responsiveness and willingness to accommodate customization requests.

Key Strengths

  • Customizable filters and search options for improved user experience
  • Responsive and helpful customer support
  • Fair pricing, especially when compared to similar apps
  • Seamless integration with various store themes
  • Enhancement of product search capabilities, leading to higher conversions

Common Concerns

  • Issues with app reliability, particularly during critical sales periods (e.g., Black Friday)
  • Problems with mobile layout and customizing filters for some users
  • Instances of poor support response times and communication
  • Reports of bugs and performance issues affecting store operations
  • Concerns over dependence on the app causing disruptions when removed

Final Thoughts

While "Searchanise Search & Filter" boasts powerful features and customization options that many merchants find indispensable, there are notable concerns about its reliability and support during peak times. For those who prioritize app performance and seamless customer support, it remains a recommended choice, though it may not be without its challenges, especially during high-traffic events.

NourishUs Naturals

Nov 11, 2025  on Shopify

Searchanise has been a game-changer for our B2B cosmetics manufacturing site. The app delivers exceptional search performance with a remarkable level of control and customization — far beyond Shopify’s native search capabilities. We especially appreciate the ability to search by SKU, metafields, and custom attributes, which are essential for our complex product catalog. The interface is intuitive, implementation was seamless, and the support team is consistently responsive and knowledgeable across all pricing tiers. Overall, an incredibly powerful and reliable search solution that scales beautifully with our business needs. Highly recommended!

Madeit Australia

Nov 09, 2025  on Shopify

The support from Searchanise is brilliant. They have helped us set up additional search within our categories as our number of filters is bigger than what is possible with the standard shopify options. This is particularly beneficial for marketplace. Highly recommend.

NPWe Shop

Nov 07, 2025  on Shopify

The Searchanise support team is excellent, offering quick responses and promptly addressing issues with effective solutions.

Ponds Online

Nov 06, 2025  on Shopify

Excellent search app. Fills in the gaps in the Shopify default search system. Support is also excellent. I had some custom design questions and they were answered very quickly. It took some set up to get it exactly the way we want but in the end it is perfect. Damon from support was very friendly and knowledgeable in helping us get it exactly the way we want it.

Art of Skin Care

Nov 05, 2025  on Shopify

We wanted to have the search promo banner to appear on all of our collection pages and Alexey from Searchanise was able to build something custom in our account that can do that! This option is super helpful for any global promotions we are doing.

Craft Buddy

Nov 05, 2025  on Shopify

The dynamic search and filter functions allow us to deliver a premium user experience for our customers, which in turn has improved our conversion rate. After a year of using Searchanise, we encountered a minor issue, and their support team was extremely responsive and resolved it quickly. Highly recommend for any eCommerce store looking to enhance site search and filtering.

Defender Distribution

Nov 04, 2025  on Shopify

Was having trouble with mobile search bar and the super kind developers helped me get the correct code where it belongs to fix the error. Thank you for your kindness and humanity!! It's SO rare in this space!

Autobeam

Nov 03, 2025  on Shopify

IPcam-shop

Nov 02, 2025  on Shopify

Great app and als great support, this is the best combination you can have!

RoyalCDKeys

Oct 28, 2025  on Shopify

Very good app and can be well customized to fit 100% your theme.Customer support can help you with that, im very happy with Searchanise.

Kaufmann

Oct 28, 2025  on Shopify

Best app and best support service

intentioncph.com

Oct 27, 2025  on Shopify

Amazing customer service and options to customize. They really help a “non-coder” like me:-)

sumim.lt

Oct 26, 2025  on Shopify

Wonderfully fast and effective support. Whenever I get stuck, the app's staff (Ann, in this case) contacted me back within minutes and helped resolve the issue. Thank you, guys!

Tennis Express

Oct 23, 2025  on Shopify

great support!

Daphne's Headcovers

Oct 20, 2025  on Shopify

I'm very happy with our site search engine. The support team is great too.

SBX Performance

Oct 20, 2025  on Shopify

This app is the best for my massive inventory of products over 100k. I have tried multiple apps for search and filters and this is by far the best one. It is also one of the more affortable options for my massive catalog. Highly reccomend this app and the customer service support is amazing. Anastasia was the best! My web designers messed something up and she was able to fix it quick! Thank you so much!! A+++

Mark Broumand

Oct 17, 2025  on Shopify

great help

TITUS

Oct 15, 2025  on Shopify

Searchanise has been a great addition to our Shopify store. The search and filter features work smoothly and are easy to customize. The support team is quick to respond and always helpful. Overall, a very good app that improves the customer experience.

PawfectHouse™

Oct 10, 2025  on Shopify

Great job, Ana, for your awesome support, and kudos to Searchanise for being such a fantastic app!

Vocal Hut

Oct 09, 2025  on Shopify

I came across a few issues that I would have been completely lost with dealing on my own. The team at Searchanised talked me through what should be done from my end and exactly how the app would work for my kind of business - their patience was admirable! I am very glad to be using them and will be sticking with them in my business for the foreseeable future, 100%! 5 stars from me!

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