I used this program for a long time but after I stopped using it, I experienced complete chaos. My website became unusable and I could not find any solution. I was forced to use this program again. I definitely do not recommend it. Because these guys set you up and make you doomed to themselves. They have a business ethic that does not fit any commercial ethics.

Originally had problems with the look/feel of the filters but I think that had to do more with the template than Searchanise. Their customer service is top notch. I needed help with some customizations and they quickly jumped in to help. That support alone makes me happy to recommend them to anyone interested in a solid filtering app for their Shopify store.

Searchanise is the best search app for Shopify! It seamlessly integrates with our store and helps customers quickly find the products they’re looking for. We’ve noticed an increase in customer engagement and sales since implementing the app. The support team deserves special mention for their exceptional service and dedication. A must-have app for any Shopify store!

Love this app and how much you can really customize your search! And even more so, love how helpful the support team is!!! They made so many custom changes for us, like helping with the layout, coding, and technical work :) This app has already helped a ton, after installing it we've alreday noticed huge decreases in our bounce rates.

I am writing to express my dissatisfaction with the current state of support for the mobile site search issue. Furthermore, the separate issue regarding the add-to-cart function from site search has yet to be addressed. Any help is much appreciated, please!!!!! UPDATE 04.12.2024 The search is not fixed, and I am still waiting to receive an email from you.

Searchanise servers were down for one hour on BLACK FRIDAY, meaning zero products were visible on my store leading to many thousands in lost revenue. Good going guys!

Doesn't work and its black friday so we are losing sales. Do not use this app for your business, unreliable and no way to contact anyone.

I am writing to express my dissatisfaction with the current state of support for the mobile site search issue. Furthermore, the separate issue regarding the add-to-cart function from site search has yet to be addressed. Any help is much appreciated, please!!!!!

The customer service team is quick to respond and very helpful. We encountered a couple of bugs and they promptly escalated the issues to their developers, who worked on resolving them for us.

super happy with their responses as always...stacy was very helpful in my search for answers x...thanks again

Excelente soporte. Un app que vale la pena tener. En nuestra tienda con muchos SKU's funciona muy bien.

This app is fantastic. Every time I've wanted to customize something, the feature/field to do so was available. I reached out to support for one customization I couldn't figure out, and they (Umida) replied within a few minutes with such a great simple to follow solution (which of course they had already built in as a feature)

Very pleased with the capabilities and performance of the app. Likewise, the support team is very responsive and timely in helping with questions!

Excellent customer support! The support team was very responsive and helpful in implementing the collection filters. They provided clear instructions and multiple solutions to choose from. Their method worked perfectly for our needs, and the setup process was straightforward. While we're still exploring additional features, the basic implementation met our requirements and the support experience has been outstanding.

The Searchanise.io customer service team is excellent. They successfully made the changes we couldn't implement on the front end. Although there might be a bit of a learning curve, the Searchanise team is always ready to help if you reach out. Overall, it's a great app, and we would recommend it.