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Customer reviews: Trustoo.io Product Reviews App

Develop by Channelwill

The SealApps Product Review App helps Shopify merchants collect and display customer reviews to build trust and increase conversions. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,383)

Overall rating
4.9

What Merchants Think

Merchants have been overwhelmingly positive about the "Trustoo.io Product Reviews App". Users highlight its ease of use, seamless integration with platforms like Shopify, and the outstanding support team as key reasons for their satisfaction. Many report a marked improvement in customer trust and engagement after implementing the app, appreciating its user-friendly interface and responsive customer service.

Key Strengths

  • Exceptional customer support, noted for quick responses and effective solutions.
  • Easy integration with e-commerce platforms like Shopify.
  • Highly customizable features and intuitive interface.
  • Significant enhancement of store credibility and customer engagement.
  • Ability to import reviews from platforms like Amazon and Aliexpress.
  • Valuable for both free and paid plans with considerable features even at entry-level options.

Common Concerns

  • Language barrier issues for non-English speaking users.
  • Desire for more automation in importing reviews.
  • Some limitations in the free version regarding the number of reviews that can be displayed.
  • Occasionally, users experience initial integration issues, although these are often swiftly resolved by support.

Final Thoughts

Overall, the "Trustoo.io Product Reviews App" receives high praise for its efficiency, powerful features, and remarkable support team. Although there are minor language and automation challenges, the benefits and improvements to merchant-customer interactions make it a highly recommended tool for building trust and enhancing online store presence.

taodcr

May 26, 2025  on Shopify

It's very user-friendly and the service is excellent. There is a one-on-one transfer service, and any problems can be solved at any time.

Anclare Miniatures

May 23, 2025  on Shopify

Highly recommend Trustoo! They have helped a lot for us even in the free plan. We had one scope left and hope they could add this extra feature to the service! Thanks!

Heline Bijou

May 22, 2025  on Shopify

Service client au top, repond très rapidement aux questions et nous aident au bon developpement de notre application ! merci encore

MonEssential

May 21, 2025  on Shopify

Amazing customer service from Jensen, is very fast in responding, understands your problem very quick and directly comes up with a solution. I recommend this Trustoo.io for anyone looking for reviews on their website, and there are way more features included, such as referrals and review collection through email.

EVRNABI

May 19, 2025  on Shopify

Hit a little stop while setting up the app, but Shan was very helpful resolving my issue in mere seconds. Thank you Shan!

Borlino

May 13, 2025  on Shopify

Shan was amazing. She quickly fixed issues that were things I was doing incorrectly. GREAT SERVICE! And Great App so far.

Masculina.nl

May 06, 2025  on Shopify

This app seems to have a lot of possibilities. Just started with it. Came from Loox which was way to expensive for me. Also the customer service was very quick with helping me out with an issue. Thankyou Shan!

Zylaa

May 05, 2025  on Shopify

goed app en makkelijk en je word snel geholpen door klant service ,Shan reageerde snel en vriendelijk!

Woods Story

May 02, 2025  on Shopify

Great plugin. Good fast support. The only thing is that for some reason it took a long time to import reviews from Etsy. But this is more likely due to Etsy's fault and their protection against parsing.

Blitz-France

Apr 27, 2025  on Shopify

Super travail !!! Très réactif, en quelques minutes nous avons été dépanné malgré la barrière de la langue. Je recommande ce service client, qui ont été vraiment à la hauteur. Blitz France vous remercie ;)

LB Moda

Apr 25, 2025  on Shopify

O Trustoo.io é uma plataforma excepcional para avaliações. O atendimento ao cliente é admirável, eles solucionaram prontamente. Recomendo para aqueles que desejam fortalecer a confiança e melhorar as conversões!

VitalMate

Apr 22, 2025  on Shopify

I'm extremely happy with Trustoo.io – it’s easy to use, looks professional, and adds real value to my product pages. The customization options and automated review requests save me so much time. Definitely a 5-star app!

DiFranz Gifts

Apr 18, 2025  on Shopify

Had a small issue with seeing rating stars on the collection page, chatted with support and they responded immediately and fixe the issue in 2 seconds. Awesome support!!!!

袋鼠島 澳洲代購 直寄到府

Apr 18, 2025  on Shopify

新手對於app測試有許多不懂的地方 但是客服很即時而且很有效率地協助我解決問題!

Healthy Skin - Dr. Petri & Dr. Möcklinghoff

Apr 14, 2025  on Shopify

Die App ist super! Man kann viel einstellen und sogar rückwirkend dem Kunden explizit nochmals einen Link zur Bewertung zukommen lassen! Der Support über den Chat ist wiederholt richtig gut - man bekommt von einem Menschen detailliert und mit Screenshot Anleitung Hilfestellung innerhalb kürzester Zeit! SUPER - DANKE! :)

Dope Seeds

Apr 09, 2025  on Shopify

The customer service has been great – fast, helpful, and very clear in their communication. I really appreciate the support!

Arcana

Apr 03, 2025  on Shopify

I tried too many app about the review widgets but I just get everything I want about review widgets from this app. And I must say customer service is always helpful and amazing. They are helping about anything you need.

OLENO

Apr 02, 2025  on Shopify

日本語対応もしているので使いすいし、細かいカスタマイズもできてお手頃価格なのが良い。サポートもすぐに対応してくれ、画像を使ってくれたりと非常にわかりやすい回答で助かります。

Willloom

Mar 31, 2025  on Shopify

I’ve been using Trustoo for a while now, and I’m really impressed with how easy it is to collect customer reviews. The one-click import feature for Aliexpress reviews is a game changer—it saves so much time! I also love how I can share these reviews directly on Twitter and Facebook, which has really helped build trust with my customers. It’s a great way to boost my brand’s credibility, and I’ve definitely noticed more engagement and trust from my audience. Highly recommend Trustoo to anyone looking to strengthen their brand presence!

K9 Katering

Mar 31, 2025  on Shopify

Shan is an excellent support. I asked for a feature that I', not familiar with and they graciously activated it on my behalf. This is a must-have review application. The support and developer are both amazing!

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