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Customer reviews: Trustoo.io Product Reviews App

Develop by Channelwill

The SealApps Product Review App helps Shopify merchants collect and display customer reviews to build trust and increase conversions. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,359)

Overall rating
4.9

What Merchants Think

Merchants have been overwhelmingly positive about the "Trustoo.io Product Reviews App". Users highlight its ease of use, seamless integration with platforms like Shopify, and the outstanding support team as key reasons for their satisfaction. Many report a marked improvement in customer trust and engagement after implementing the app, appreciating its user-friendly interface and responsive customer service.

Key Strengths

  • Exceptional customer support, noted for quick responses and effective solutions.
  • Easy integration with e-commerce platforms like Shopify.
  • Highly customizable features and intuitive interface.
  • Significant enhancement of store credibility and customer engagement.
  • Ability to import reviews from platforms like Amazon and Aliexpress.
  • Valuable for both free and paid plans with considerable features even at entry-level options.

Common Concerns

  • Language barrier issues for non-English speaking users.
  • Desire for more automation in importing reviews.
  • Some limitations in the free version regarding the number of reviews that can be displayed.
  • Occasionally, users experience initial integration issues, although these are often swiftly resolved by support.

Final Thoughts

Overall, the "Trustoo.io Product Reviews App" receives high praise for its efficiency, powerful features, and remarkable support team. Although there are minor language and automation challenges, the benefits and improvements to merchant-customer interactions make it a highly recommended tool for building trust and enhancing online store presence.

TendFlux

Jun 28, 2025  on Shopify

LA ATENCIÓN FUE MUY BUENA, AGRADABLE Y RÁPIDA PENSÉ QUE ESTABA HABLANDO CON UNA IA JEJE. 100% SATISFECHO. LO UNICO ES QUE TENÍA QUE ESTAR TRADUCIENDO EL MENSAJE CADA VEZ, CAPAZ PODRÍAN INTEGRAR UN TRADUCTOR AUTOMATICO EN EL MISMO CHAT DE SU PLATAFORMA. SALUDOS DESDE CONCEPCIÓN, CHILE

Picasita

Jun 23, 2025  on Shopify

Support has been great when needed. I switched from Judge.me and so far we've had no regrets, just positive things.

YOUSTOMIZE

Jun 23, 2025  on Shopify

I recommand this app. The customer support is very active. They respond quickly. I have an issue with my star rating on the collection page, and they solved the issue very quickly(in 2 DAYS )

Bellezzawow

Jun 22, 2025  on Shopify

Hello, I just listed this app based on the good reviews I read about it, so I haven't tried the app's functionality, but I've tried the customer service, they're very nice and quick to solve problems, I thank them for their tremendous efforts, and I specifically mention Ms. Pia, who solved my problem with patience, kindness and good manners, I thank her and the work team as well

AmeriLuxe Essentials

Jun 21, 2025  on Shopify

I received top shelf service for resolution to my question regarding importing prior orders and manually sending emails to collect reviews on orders previously obtained. I look forward to many wonderful reviews posted on AmeriLuxe Essentials. Tim

My Store

Jun 19, 2025  on Shopify

its good and helpful but one thing about its plan is it says that it takes extra money depending on its use this is bad but the overall app is very good and very helpful with good customer support

Klopfer

Jun 18, 2025  on Shopify

Super App, ich gebe normalerweise keine Bewertungen ab, doch die App ist super! SIe probiert dir nicht das Geld abzuziehen und ist lösungsorientiert mit top Kundensupport. Den besten Kunden Support den ich seit langen hatte mit "Jensen" um genau zu sein. Kann ich nur empfehlen!

GTTG

Jun 13, 2025  on Shopify

it's really great, it has helped me a lot in my work but if it was a little cheaper it would be even better.

Lana Royals

Jun 12, 2025  on Shopify

Phenomenal, it's just everything I was looking for! Plus the support was extremely fast in responding and solving any issues I was having in setting up the app. Super recommend!

Klu Market

Jun 10, 2025  on Shopify

Amazing support provided! They helped me doing some custom coding to lazy load the review widget's images. And their support team is very friendly and collaborative.

Bellezzawow

Jun 03, 2025  on Shopify

Hello, I just listed this app based on the good reviews I read about it, so I haven't tried the app's functionality, but I've tried the customer service, they're very nice and quick to solve problems, I thank them for their tremendous efforts, and I specifically mention Ms. Pia, who solved my problem with patience, kindness and good manners, I thank her and the work team as well ❤️

MyPuriMate

May 29, 2025  on Shopify

I’ve been using the Trustoo review importer app on my Shopify store, and I must say—it works flawlessly! It makes importing and managing reviews incredibly easy and efficient. What really impressed me was the customer support. Today, I needed help setting up the app, and Shan from the support team went above and beyond to assist me. The response was super quick and the guidance was clear and helpful. Highly recommend this app to anyone looking to boost trust and conversions on their store. Thank you, Trustoo and special thanks to Shan!

taodcr

May 26, 2025  on Shopify

It's very user-friendly and the service is excellent. There is a one-on-one transfer service, and any problems can be solved at any time.

Anclare Miniatures

May 23, 2025  on Shopify

Highly recommend Trustoo! They have helped a lot for us even in the free plan. We had one scope left and hope they could add this extra feature to the service! Thanks!

Heline Bijou

May 22, 2025  on Shopify

Service client au top, repond très rapidement aux questions et nous aident au bon developpement de notre application ! merci encore

MonEssential

May 21, 2025  on Shopify

Amazing customer service from Jensen, is very fast in responding, understands your problem very quick and directly comes up with a solution. I recommend this Trustoo.io for anyone looking for reviews on their website, and there are way more features included, such as referrals and review collection through email.

EVRNABI

May 19, 2025  on Shopify

Hit a little stop while setting up the app, but Shan was very helpful resolving my issue in mere seconds. Thank you Shan!

Borlino

May 13, 2025  on Shopify

Shan was amazing. She quickly fixed issues that were things I was doing incorrectly. GREAT SERVICE! And Great App so far.

Masculina.nl

May 06, 2025  on Shopify

This app seems to have a lot of possibilities. Just started with it. Came from Loox which was way to expensive for me. Also the customer service was very quick with helping me out with an issue. Thankyou Shan!

Zylaa

May 05, 2025  on Shopify

goed app en makkelijk en je word snel geholpen door klant service ,Shan reageerde snel en vriendelijk!

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