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Customer reviews: Trustoo AI Product Reviews App

Develop by Channelwill

The SealApps Product Review App helps Shopify merchants collect and display customer reviews to build trust and increase conversions. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (1,328)

Overall rating
4.9

What Merchants Think

Merchants have been overwhelmingly positive about the "Trustoo.io Product Reviews App". Users highlight its ease of use, seamless integration with platforms like Shopify, and the outstanding support team as key reasons for their satisfaction. Many report a marked improvement in customer trust and engagement after implementing the app, appreciating its user-friendly interface and responsive customer service.

Key Strengths

  • Exceptional customer support, noted for quick responses and effective solutions.
  • Easy integration with e-commerce platforms like Shopify.
  • Highly customizable features and intuitive interface.
  • Significant enhancement of store credibility and customer engagement.
  • Ability to import reviews from platforms like Amazon and Aliexpress.
  • Valuable for both free and paid plans with considerable features even at entry-level options.

Common Concerns

  • Language barrier issues for non-English speaking users.
  • Desire for more automation in importing reviews.
  • Some limitations in the free version regarding the number of reviews that can be displayed.
  • Occasionally, users experience initial integration issues, although these are often swiftly resolved by support.

Final Thoughts

Overall, the "Trustoo.io Product Reviews App" receives high praise for its efficiency, powerful features, and remarkable support team. Although there are minor language and automation challenges, the benefits and improvements to merchant-customer interactions make it a highly recommended tool for building trust and enhancing online store presence.

Valberrys

Sep 23, 2025  on Shopify

Je suis nouveau dans tout ça et Jensen m'a aidé à comprendre et prendre en main l'application en un rien de temps. Merci Jensen, et bonne continuation!

DeBacker's

Sep 23, 2025  on Shopify

Lots of options to choose from. Considering Customer support, the fastest and the most well informed people of their apps and widgets and troubleshooting in instant.

SmileyPets.eu

Sep 18, 2025  on Shopify

I contacted Pia with an import issue. She has enormous patience, but I was helped perfectly. Thank you Pia

Revivo Supplements

Sep 08, 2025  on Shopify

Been trying to solve some review issues on my website for hours every day for almost a week now. customer support solved it for me in 10 mins. so good.

DERMALIS

Sep 08, 2025  on Shopify

Shan was absolutely amazing! Very professional, responsive, and kind — she helped me with great patience and efficiency. I really appreciated her clear explanations and supportive attitude. Thank you so much, Shan, you were fantastic!

Lumenest

Sep 08, 2025  on Shopify

At first, I had some issues with the app and was quite disappointed. However, Joey provided absolutely outstanding support. He took care of everything step by step, coordinated with the team to fix the issues, and communicated with me in such a sincere way. Thanks to his dedication, my trust was restored. Joey’s support truly added value to the app for me.

Lumenest

Sep 07, 2025  on Shopify

I have never seen a worse customer support agent than Pia. She is unhelpful, responds to my messages extremely late, and sometimes I even forget the issues I reported because of the delays. None of my problems have been resolved. Despite paying for this app, I’ve lost trust because of employees like Pia. The support team definitely needs to be reviewed and improved.

Top Trendzz

Sep 03, 2025  on Shopify

Thank you for your prompt and efficient support in resolving my issue. I truly appreciate your assistance.

Planet Charms

Sep 01, 2025  on Shopify

Best Review App and great customer service so far (big up to Shan and Faith for helping me out everytime I have a question) :)

Venusnii

Aug 29, 2025  on Shopify

Jensen has been truly amazing, she has been very fast at responding to my store inquiries & is helpful at giving direction on my issues that im experiencing, this is a dope review app, the carousel feature really gives your store the perfect update

Giulio Fontana

Aug 27, 2025  on Shopify

App intuitiva , se ci sono problemi vengono risolti subito , quindi assistenza ottima , un grazie speciale a Jensen

Token.ac

Aug 27, 2025  on Shopify

O aplicativo agrega muito valor à loja. Fácil de aplicar e configurar. Precisei de um suporte e o auxílio foi imediato e resolutivo.

LUMA Reformer

Aug 25, 2025  on Shopify

Sûrement la meilleure application d'avis à avoir sur son site ! et un service client très réactif, un grand merci à eux.

Love The Pink Elephant

Aug 22, 2025  on Shopify

Please remove the breadcrumb codes from the website backened. We've uninstalled the application, still there are some codes available in the code section of the website.

MenteFit

Aug 22, 2025  on Shopify

I had an issue with the widget display and the support team was absolutely outstanding. Shan took the time to fully understand my request and guided me until the issue was completely resolved. I’m truly impressed by the responsiveness and the quality of the assistance. Thank you so much Shan, you really made my experience with the app much smoother!

Maison Joyïa

Aug 19, 2025  on Shopify

Service très réactif qui à pu résoudre ma problèmatique en très peu de temps. Merci beaucoup !

Gres Glasses

Aug 12, 2025  on Shopify

I have good experience with this program, it helps me to build my bussiness more up ! Thank you guys

YuneAccessories

Aug 02, 2025  on Shopify

Réponse rapide, et complète ! Shan a répondu efficacement à ma question et m'a aidé à résoudre le problème en moins de cinq minutes !

Easy Lig

Jul 31, 2025  on Shopify

Ttustoo est juste super fantastique, et l'aide en ligne juste incroyable pour vous aider à bien gérer l'application

MiniCharms

Jul 29, 2025  on Shopify

Faith is super friendly and helpful with the steps and support for setting my account up. the app is user friendly and has various options. Highly recommend this app!

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