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SDesk

Develop by Shopify

$9-$19

/ Month
Free plan available

Centralise support with AI-enhanced inbox for seamless Shopify integration.

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About SDesk

Launched May 06, 2026

Categories

Helpdesk

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document
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Description

Unified helpdesk. Manage support tickets, link orders, and reply faster with AI assistance

SDesk centralises all your customer support into one organised inbox built for Shopify merchants inside your store. Connect your support email, use our contact form or embedded help to capture every inquiry. Each ticket automatically links to customer profiles and orders, giving you full context without switching tabs. Team collaboration features let you assign tickets, set priorities, and track workloads. Add AI-powered draft replies to help your team respond faster while maintaining quality.

SDesk centralises all your customer support into one organised inbox built for Shopify merchants inside your store. Connect your support email, use our contact form or embedded help to capture every inquiry. Each ticket automatically links to customer profiles and orders, giving you full context without switching tabs. Team collaboration features let you assign tickets, set priorities, and track workloads. Add AI-powered draft replies to help your team respond faster while maintaining quality. more
  • Unified inbox with automatic Shopify customer and order linking
  • Custom email domain support with branded email addresses
  • AI Copilot generates draft replies, improves text, and suggests quick responses
  • Create task list to keep track of customer actions.

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