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Savena ‑ AI Chat & Support logo

Savena ‑ AI Chat & Support

Develop by Shopify

$59-$599

/ Month

Automate Shopify support 24/7: orders, refunds, live chat, and more.

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About Savena ‑ AI Chat & Support

Launched May 27, 2026

Categories

Chat

Built by Shopify

Address

Flat 10, Broadlands, Bournemouth, ENG, bh4 8dg, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

AI customer support agent that handles orders, refunds, returns, and product questions automatically

Savena is an AI customer support agent that connects to your Shopify store and resolves customer questions automatically, 24/7. It can check order status, process refunds and returns, edit orders, answer product questions, and create discount codes on behalf of your team. Savena works across live chat, email, and social media, helping you handle more support conversations without hiring additional staff.

Savena is an AI customer support agent that connects to your Shopify store and resolves customer questions automatically, 24/7. It can check order status, process refunds and returns, edit orders, answer product questions, and create discount codes on behalf of your team. Savena works across live chat, email, and social media, helping you handle more support conversations without hiring additional staff. more
  • AI agent handles order status, refunds, returns, and cancellations
  • Works across live chat, email, Instagram, and social media
  • Searches your catalog to answer questions and recommend products
  • Creates discount codes and draft orders to recover sales
  • Available 24/7 with instant responses, no setup required

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