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Rocketch Support Assistant logo

Rocketch Support Assistant

Develop by Shopify

$29-$99

/ Month
14 Days Free Trial

AI-Powered Shopify Assistant: Automates Support Bilingually, No Coding Required.

Instant faq answers
Seamless embedding
Bilingual chatbot

About Rocketch Support Assistant

Launched Jul 01, 2025

Categories

Zotasell: AI Upsell‑Cross Sell logo
(27 Reviews)
  • Sponsored

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Introduction Video

Description

Instantly resolve customer questions with an AI chatbot tailored for your store.

Rocketch is an AI-powered customer support assistant built for Shopify. It helps merchants automate answers to common customer questions using store-specific context like policies, FAQs, and product details. With bilingual support (English/Spanish), personalized tone, and real-time fallback to email, Rocketch reduces support load and improves customer satisfaction without requiring any coding or training.

Rocketch is an AI-powered customer support assistant built for Shopify. It helps merchants automate answers to common customer questions using store-specific context like policies, FAQs, and product details. With bilingual support (English/Spanish), personalized tone, and real-time fallback to email, Rocketch reduces support load and improves customer satisfaction without requiring any coding or training. more
  • Bilingual chatbot with tone and personality customization
  • Answer FAQs, shipping, returns, and store policies instantly
  • Embed seamlessly via widget or iframe, no coding needed

Pros

  • AI-powered assistant automates customer support effectively.
  • Bilingual support in English and Spanish caters to a wider audience.
  • No coding required for setup, making it user-friendly.
  • Uses store-specific context for personalized responses.
  • Reduces support load by answering common questions.
  • Allows for customization of tone and personality.
  • Real-time fallback to email ensures seamless communication.
  • Can answer FAQs, returns, shipping, and policy-related queries.
  • Seamless integration via widget or iframe.

Cons

  • May not fully understand complex customer queries.
  • Current AI limitations might restrict nuanced conversation handling.
  • Reliance on store-specific data might lead to errors if data is not accurate or updated.
  • Potential language limitations beyond English/Spanish support.

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