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Customer reviews: Rivyo Product Reviews

Develop by WebContrive

Reviews (2,214)

Overall rating
4.9

What Merchants Think

The "Rivyo Product Reviews" app receives positive feedback from merchants for its robust functionality and exceptional customer support. Users frequently highlight the app's ease of use, reliable integration, and the impactful role it plays in enhancing customer engagement and trust. The app proves to be a valuable tool for many Shopify store owners seeking a reliable reviews system.

Key Strengths

  • Exceptional customer support praised for prompt and helpful responses.
  • Easy installation and user-friendly interface.
  • Comprehensive feature set for a competitive pricing point.
  • Useful integration for importing reviews from other platforms.
  • Effective in boosting customer trust and conversions.
  • Customizable options to fit various store needs.

Common Concerns

  • Some users find limitations in customization options.
  • Issues occasionally arise with third-party integrations.
  • Free plan does not support image reviews, which could be communicated more clearly.
  • Higher pricing tier compared to some competitors.

Final Thoughts

Overall, "Rivyo Product Reviews" is well-received by its users for its reliability, ease of use, and exemplary customer support. Despite a few limitations regarding customization and third-party compatibility, the app is valued for its ability to enhance store credibility and engagement. Many reviewers highly recommend Rivyo, noting its positive impact on their Shopify stores.

Polska's Home®

Apr 11, 2024  on Shopify

The app is really good. It's simple to use and provide some features that are not available on Loox. I encountered a few problems while setting up the app however the support was really quick to answer and provided solutions to all my problems so I am really satisfied overall. Definitely recommend the app.

スペシャルティコーヒー専門自家焙煎店 カフェカホン

Apr 09, 2024  on Shopify

とにかく、サポートが迅速で素晴らしいです。 現行のレビューアプリから移行する必要があったので、こちらを選びました。 日本語には対応してなく、移行時に旧アプリからレビューを移す際にCSVファイルを上手く読み込まないというエラーが出ましたが、素晴らしいサポートでクリアすることができました。 無料でも十分レビューアプリとして機能しますし、追加機能やデザイン変更をしたければ有料に切り替えることもできます。 完全に設定するにはもう少しですが、問題なく運用できそうです。

Kiddos Treasure

Mar 26, 2024  on Shopify

The support team is amazing! I encountered an issue and reached out to them for assistance. Although there was a time zone difference that delayed their response by a couple of hours, once they were available, they responded within a few minutes, which was incredibly fast. I only use this app for reviews because I appreciate the effort they put into providing timely help. Thank you so much!!!

Yuanlu

Mar 14, 2024  on Shopify

客服非常有耐心 帮我的问题全部解决 还帮助我处理商店其他的装修问题 非常感谢

BluePet

Jan 11, 2024  on Shopify

Great app with fantastic support. We had a small issue after using it for a couple of months with no problems whatsoever and the live chat support fixed it within minutes!

The Mister Brewer

Dec 27, 2023  on Shopify

The team at Rivyo have been fantastic and were so supported. I wanted to adjust how the reviews looked and their support went beyond and fixed the issue I was having. Thank you for all the support. Check out my page and see what they did, its clean and looks amazing, www.themisterbrewer.ca

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