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Rivyo : Reviews & Loyalty App logo

Customer reviews: Rivyo : Reviews & Loyalty App

Develop by Shopify

Reviews (893)

Overall rating
4.9

What Merchants Think

The "Rivyo Product Reviews" app receives positive feedback from merchants for its robust functionality and exceptional customer support. Users frequently highlight the app's ease of use, reliable integration, and the impactful role it plays in enhancing customer engagement and trust. The app proves to be a valuable tool for many Shopify store owners seeking a reliable reviews system.

Key Strengths

  • Exceptional customer support praised for prompt and helpful responses.
  • Easy installation and user-friendly interface.
  • Comprehensive feature set for a competitive pricing point.
  • Useful integration for importing reviews from other platforms.
  • Effective in boosting customer trust and conversions.
  • Customizable options to fit various store needs.

Common Concerns

  • Some users find limitations in customization options.
  • Issues occasionally arise with third-party integrations.
  • Free plan does not support image reviews, which could be communicated more clearly.
  • Higher pricing tier compared to some competitors.

Final Thoughts

Overall, "Rivyo Product Reviews" is well-received by its users for its reliability, ease of use, and exemplary customer support. Despite a few limitations regarding customization and third-party compatibility, the app is valued for its ability to enhance store credibility and engagement. Many reviewers highly recommend Rivyo, noting its positive impact on their Shopify stores.

D-Atomic®

Jan 07, 2026  on Shopify

Rivyo team is great! They have answer for every problem and I whould recommend this app!

ja-vie

Dec 23, 2025  on Shopify

The Modern Gentleman

Dec 22, 2025  on Shopify

Rivyo's customer support is top tier. They respond almost immediately and resolve concerns quickly. Hats off to Jigs P. of WebContrive for the assistance. Thank you so much!

Wehilion®

Dec 19, 2025  on Shopify

Coco and Luna

Dec 15, 2025  on Shopify

TSD

Dec 12, 2025  on Shopify

I have been using this app for years on my shop now and it has been simply amazing. It is the best reviews app I tried and because of that I have stuck with it for so long. I love the customizable features offered and how much you are able to do even on the free plan. I wanted this app to help upgrade my reviews and be able to automatically reach out to my customers for them once their order has been delivered. I reached out for assistance because I was initially having trouble fully integrating the new app and the customer support went above and beyond my expectations. The customer support has always been quick, extremely helpful, and responsive anytime I have had an issue on my website. I absolutely love this app and I'm so glad I decided to purchase it! Thank You!!!

montexoo

Dec 09, 2025  on Shopify

best review app

Skintegra

Dec 04, 2025  on Shopify

Great review app with quick support. Special shout out to Jigs for quick fix!

LEDPROFILES

Dec 02, 2025  on Shopify

Auhand

Dec 02, 2025  on Shopify

Good

Pawlulu

Nov 28, 2025  on Shopify

Bionera-DE

Nov 26, 2025  on Shopify

AxionfitDance

Nov 25, 2025  on Shopify

La atención y gestión muy rápida por parte del personal!

Bluebonnet

Nov 24, 2025  on Shopify

Chat representative was very helpful in answering my excessive questions! They were also very open to sharing feedback with developers.

RISE + Serve Coffee

Nov 21, 2025  on Shopify

Loving the app, and the support is fast & easy

Country Life Natural Foods

Nov 20, 2025  on Shopify

Power-packed app that doesn't break the bank.

CustomTok

Nov 18, 2025  on Shopify

It's easy and simple to use, and when I encountered difficulties and needed help, the responses were very timely, and they actively helped me solve problems.

Krydex

Nov 18, 2025  on Shopify

Good

Element Filters

Nov 18, 2025  on Shopify

The support was great and solved all my issues quickly- a great app that's easy to import reviews into!

Sloe Gin Fizz

Nov 13, 2025  on Shopify

Great customer support!

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