Reviews: Rivyo Product Reviews

Customer reviews: Rivyo: Reviews & Loyalty

Reviews (915)

Overall rating

4.9

5

163
4

8
3
2

1
1

3

What Merchants Think

The "Rivyo Product Reviews" app receives positive feedback from merchants for its robust functionality and exceptional customer support. Users frequently highlight the app's ease of use, reliable integration, and the impactful role it plays in enhancing customer engagement and trust. The app proves to be a valuable tool for many Shopify store owners seeking a reliable reviews system.

Key Strengths

Exceptional customer support praised for prompt and helpful responses.
Easy installation and user-friendly interface.
Comprehensive feature set for a competitive pricing point.
Useful integration for importing reviews from other platforms.
Effective in boosting customer trust and conversions.
Customizable options to fit various store needs.

Common Concerns

Some users find limitations in customization options.
Issues occasionally arise with third-party integrations.
Free plan does not support image reviews, which could be communicated more clearly.
Higher pricing tier compared to some competitors.

Final Thoughts

Overall, "Rivyo Product Reviews" is well-received by its users for its reliability, ease of use, and exemplary customer support. Despite a few limitations regarding customization and third-party compatibility, the app is valued for its ability to enhance store credibility and engagement. Many reviewers highly recommend Rivyo, noting its positive impact on their Shopify stores.

Retro Gaming House

Jun 26, 2025 on Shopify

Wonderful App, great customer service. Jigs P from support was very helpful to resolve our issues! Thanks a lot!

Virilion Labs

Jun 24, 2025 on Shopify

By far the nicest looking review app I’ve found for shopify. I’ve tested a lot and many are clunky and not flexible, not this one. Customer service is fast and responsive. Highly recommended.

FlashLED

Jun 20, 2025 on Shopify

He tenido que utilizar la asistencia por chat, se han conectado a mi shopify y en 30 minutos estaba todo solucionado. Un servicio de 10

Retulin DE

Jun 13, 2025 on Shopify

Eco Strider

Jun 12, 2025 on Shopify

I was having trouble importing the CSV file and the support team helped me very quickly and attentively.

Health Korea Shop

Jun 09, 2025 on Shopify

This app is really easy to use and works perfectly. The service is fast and reliable. I had a good experience and will keep using it. Highly recommend!

YAG Boutique

May 29, 2025 on Shopify

Prompt service, quickly solve my problems. Highly recommended.

Pharmazone

May 22, 2025 on Shopify

Timely responses and support.

Edition Dreiblatt

May 15, 2025 on Shopify

Very helpful! Recommended!

Warmables

May 15, 2025 on Shopify

I am giving the app a 5 star review due to customer service. I am not good with computers and after sending an outcry for help to Rivyo I was taken care of immediately. They went out of their way, send e-mails fourth and back immediately until the app was perfectly installed on my website. thanks you Jigs!

My Siesta

May 12, 2025 on Shopify

Jigs P of WebContrive Apps offered incredible service and has helped our brand make the product review section appeared again after manually configured the app code. They are responsible and offer reliable service.

Bobbleheadstown.com

May 08, 2025 on Shopify

The reply was prompt and the problem was solved politely and amicably. Highly recommended!

LivinGrateful

May 07, 2025 on Shopify

We absolutely love Rivyo! The app is amazing and extremely user-friendly. Even better, is their customer service. They are prompt, friendly, professional, and doing an incredible job. We couldn’t be happier with the service they provide.

George + Loyse

May 02, 2025 on Shopify

great app to have

Prox Devices

Apr 30, 2025 on Shopify

So far so good! We have had excellent success installing the app and getting the reviews to show on our product page. We needed a little help importing the questions because we were using the wrong template format, but Jigs and the Rivyo team was quick to reply and walked us through it. Everything is working great and we couldn't be more pleased.

Custom Plugs

Apr 30, 2025 on Shopify

Great app that functions well. Team are very helpful and have implemented all suggestions we've had. Great stuff.

Póchette

Apr 29, 2025 on Shopify

Great review app - easy to use! The team get back to you very quickly via email with any queries you might have.

Legona-DE

Apr 23, 2025 on Shopify

MFC

Apr 21, 2025 on Shopify

great customer service!

Odette

Apr 18, 2025 on Shopify

Wonderful assistance and immediately solved our queries thank you