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Customer reviews: Rivyo: Reviews & Loyalty

Develop by WebContrive

Reviews (869)

Overall rating
4.9

What Merchants Think

The "Rivyo Product Reviews" app receives positive feedback from merchants for its robust functionality and exceptional customer support. Users frequently highlight the app's ease of use, reliable integration, and the impactful role it plays in enhancing customer engagement and trust. The app proves to be a valuable tool for many Shopify store owners seeking a reliable reviews system.

Key Strengths

  • Exceptional customer support praised for prompt and helpful responses.
  • Easy installation and user-friendly interface.
  • Comprehensive feature set for a competitive pricing point.
  • Useful integration for importing reviews from other platforms.
  • Effective in boosting customer trust and conversions.
  • Customizable options to fit various store needs.

Common Concerns

  • Some users find limitations in customization options.
  • Issues occasionally arise with third-party integrations.
  • Free plan does not support image reviews, which could be communicated more clearly.
  • Higher pricing tier compared to some competitors.

Final Thoughts

Overall, "Rivyo Product Reviews" is well-received by its users for its reliability, ease of use, and exemplary customer support. Despite a few limitations regarding customization and third-party compatibility, the app is valued for its ability to enhance store credibility and engagement. Many reviewers highly recommend Rivyo, noting its positive impact on their Shopify stores.

Revive Wear

Sep 09, 2025  on Shopify

Reviews and loyalty app is user friendly, contains multiple options and easy to set up. Great value. Excellent support from Jigs.

Siguricashop

Sep 09, 2025  on Shopify

This app have great supportive team. Fast responding and helpful members helped me alot past days. Thanks guys wish you long existence.

Bionera-NL

Sep 05, 2025  on Shopify

Amazing Customer Support. Always very helpful and quick.

Waggle Hound

Sep 04, 2025  on Shopify

awesome help. Thanks Jigs

Anleolife

Aug 21, 2025  on Shopify

Thank you!

United By Hope

Aug 20, 2025  on Shopify

Have been using the app for just over a day or so now. Has all the features I was looking for. I (might just be me) had some difficulty installing but the support team took care of it immediately. They had me up and running in about 10 mins. Fantastic support!

Satori Concept

Aug 19, 2025  on Shopify

A very great app that I use for my store. The support team is very responsive, and they care to help and listen to your feedback to improve the app. Highly recommend!

SUNLU IT STORE

Aug 19, 2025  on Shopify

Jigs P is very responsible and handled all the issues.

seanleecore

Aug 14, 2025  on Shopify

ELBSAND SHOP

Aug 12, 2025  on Shopify

Total Image

Aug 11, 2025  on Shopify

The support team was really helpful and quick in providing solutions to any issues we brought up.

SamsGazebos Handcrafted Garden Structures

Aug 07, 2025  on Shopify

Jigs has always been helpful importing my reviews and uploading them. I appreciate his prompt assistance and upgraded my subscription. : )

Soft Beauty

Aug 05, 2025  on Shopify

Bog Standard

Aug 04, 2025  on Shopify

Had a query that I contacted their Help function for and they responded quickly to resolve the issue. Very helpful.

BotanicalLEDs

Aug 04, 2025  on Shopify

It works great and they helped me with the setup. I would buy again.

KRIDDO

Jul 31, 2025  on Shopify

We are extremely grateful for the selfless and prompt help from the customer support team. They were incredibly patient and responsive, helping us solve our issues quickly — especially with the code insertion. The Rivyo app itself is very useful and powerful. It allows us to easily add product reviews and star ratings on our Shopify store, which helps build trust with customers and improve conversions. Highly recommended!

Lamtto

Jul 29, 2025  on Shopify

Great !

SiVi Tidy Co.™

Jul 26, 2025  on Shopify

The service was fast, professional and helpful. I literally asked a question that was really impacting my store operations. The app wasn't set up correctly and I couldn't figure out what to do. As soon as I reached out it was resolved. I couldn't be more thankful for your help!

Jamcat Candles

Jul 24, 2025  on Shopify

So far so good....I just started my switch to Rivyo from a different app and Jigs and the customer service team have been very helpful!

Gardens Depot

Jul 17, 2025  on Shopify

Jigs P from support was really helpful, professional and accommodating. He solved my problems in no time. Probably one if not the best customer service experience I had. Kudos!

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