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Customer reviews: Rivyo Product Reviews

Develop by WebContrive

Reviews (2,225)

Overall rating
4.9

What Merchants Think

The "Rivyo Product Reviews" app receives positive feedback from merchants for its robust functionality and exceptional customer support. Users frequently highlight the app's ease of use, reliable integration, and the impactful role it plays in enhancing customer engagement and trust. The app proves to be a valuable tool for many Shopify store owners seeking a reliable reviews system.

Key Strengths

  • Exceptional customer support praised for prompt and helpful responses.
  • Easy installation and user-friendly interface.
  • Comprehensive feature set for a competitive pricing point.
  • Useful integration for importing reviews from other platforms.
  • Effective in boosting customer trust and conversions.
  • Customizable options to fit various store needs.

Common Concerns

  • Some users find limitations in customization options.
  • Issues occasionally arise with third-party integrations.
  • Free plan does not support image reviews, which could be communicated more clearly.
  • Higher pricing tier compared to some competitors.

Final Thoughts

Overall, "Rivyo Product Reviews" is well-received by its users for its reliability, ease of use, and exemplary customer support. Despite a few limitations regarding customization and third-party compatibility, the app is valued for its ability to enhance store credibility and engagement. Many reviewers highly recommend Rivyo, noting its positive impact on their Shopify stores.

クローム・インダストリーズジャパン 公式オンラインストア

Mar 19, 2025  on Shopify

A bug occurred in the version, but thanks to the prompt response, the issue was quickly resolved. The staff's support was also excellent.

Wezdream

Mar 11, 2025  on Shopify

Their customer service is always ready to help at any time. It is an amazing app, to be honest, and for such a low price.

BEMEL

Mar 08, 2025  on Shopify

Desde que la uso mi piel a cambiado por completo. Se siente más jugosa e hidratada. Me encanta su textura y su olor cuando la aplico.

Alpha Gamer

Mar 05, 2025  on Shopify

This app is really good to display reviews on your website. Their support team is amazing, they really strive to help you if you have any problem with it, I couldn't recommend it more.

Maxplore Store

Mar 04, 2025  on Shopify

I highly recommend using this plugin! It is very easy to set up and offers a wide range of flexible customization options, allowing your comments to adapt to various scenarios. What impressed me the most was the excellent support from both the customer service and technical teams. When I encountered a minor issue and reached out for assistance, they patiently guided me through each step of the process. The problem was resolved in a short period of time with great efficiency. Their service was highly professional and courteous—definitely a five-star experience!

Rattan

Feb 20, 2025  on Shopify

We had some issues with the reviews on our store yesterday. The Rivyo Product team helped us to fix the problem in one day. So quickly and very good customer service. Highly recommend!

Slimprint

Feb 19, 2025  on Shopify

An outstanding app for managing and displaying reviews! The interface is exceptionally intuitive, and the setup process couldn't be simpler. The customer service team deserves special mention - they're incredibly responsive and helpful.

Orford Refrigeration

Jan 22, 2025  on Shopify

I've only just started using the app but so far it is great ticking all boxes, The customer support is very helpful!

Mariana Martine

Jan 19, 2025  on Shopify

I just added this app, and so far i have nothing bad to say. The customer support was helpful with my issue. I recommed anyone to try it. Thank you.

locksandlux

Jan 16, 2025  on Shopify

Thank you for great App & Support. We are facing some issue regarding integration of Rivyo app with our Store front and they have provided prompt response and fix the bugs on priority. Thanks for your prompt response and support.

Oh,XIYU.

Jan 16, 2025  on Shopify

I have been using this plugin for a while now, and I must say it has exceeded my expectations. The plugin itself is very stable, powerful, and user-friendly, with easy installation and setup. What really stands out, however, is their customer service. Whenever I encountered any issues, their support team responded quickly, professionally, and with great patience, always resolving my problems efficiently. Whether it's using the plugin's features or fine-tuning small details, they provide thorough assistance. This plugin has not only boosted my productivity but also made me appreciate their genuine service. Highly recommended!

Flore d'or

Jan 15, 2025  on Shopify

Great review app that has all the features you need at a very competitive pricing point. Furthermore, the support team is very efficient and helpful with inquiries. This has become my absolute go-to for a review app!

Pragmasis

Jan 09, 2025  on Shopify

Good app, great support. The top tier package is more expensive than Judge.me but the support has been superb.

KHAIKOE

Dec 08, 2024  on Shopify

I had a fantastic experience with Rivyo Product Reviews! The platform made it easy to explore authentic reviews and make informed decisions. The user-friendly interface and reliable feedback gave me confidence. Highly recommend it to anyone looking for honest product insights!

Hope and Letters

Dec 08, 2024  on Shopify

Customer service was great! Fast to response on the questions I had, and willing to help me changed some CSS code since I'm not familiar with it. Thank you!

lusatian

Dec 07, 2024  on Shopify

The app helped me gain customers' confidence when I saw other people's reviews. It also offers many features to improve the store's image.

The Adventure Book

Nov 28, 2024  on Shopify

App works great and good customer service. I had a problem with the amount of reviews not showing up correctly but the problem actually lay with another 3rd party app that hadn't updated their code to support the app properly. Rivyo managed to fix the problem anyway.

Patex Studios

Nov 06, 2024  on Shopify

I absolutely love this app! It works flawlessly and quickly with my theme. The support team is incredibly fast and responsive, even with the free plan, they helped me showcase reviews on my theme. Highly recommend!

Penny Droppers

Oct 29, 2024  on Shopify

Jigs P from the WebContrive apps team was amazing. I was surprised at how prompt they were, working diligently to help get the Google Rich SEO snippet on to the Dawn theme as I was struggling with the new 2.0 structured data. Highly recommend this app for reviews. You can also use the free plan and make use of a lot of features. I would love to support the team financially if/when I can.

7BigStars Kingdom

Oct 02, 2024  on Shopify

Great customer service, whenever we have questions or be in need of help we can always contact an agent right away.

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