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Customer reviews: Rivyo: Reviews & Loyalty

Develop by WebContrive

Reviews (2,249)

Overall rating
4.9

What Merchants Think

The "Rivyo Product Reviews" app receives positive feedback from merchants for its robust functionality and exceptional customer support. Users frequently highlight the app's ease of use, reliable integration, and the impactful role it plays in enhancing customer engagement and trust. The app proves to be a valuable tool for many Shopify store owners seeking a reliable reviews system.

Key Strengths

  • Exceptional customer support praised for prompt and helpful responses.
  • Easy installation and user-friendly interface.
  • Comprehensive feature set for a competitive pricing point.
  • Useful integration for importing reviews from other platforms.
  • Effective in boosting customer trust and conversions.
  • Customizable options to fit various store needs.

Common Concerns

  • Some users find limitations in customization options.
  • Issues occasionally arise with third-party integrations.
  • Free plan does not support image reviews, which could be communicated more clearly.
  • Higher pricing tier compared to some competitors.

Final Thoughts

Overall, "Rivyo Product Reviews" is well-received by its users for its reliability, ease of use, and exemplary customer support. Despite a few limitations regarding customization and third-party compatibility, the app is valued for its ability to enhance store credibility and engagement. Many reviewers highly recommend Rivyo, noting its positive impact on their Shopify stores.

My Siesta

May 12, 2025  on Shopify

Jigs P of WebContrive Apps offered incredible service and has helped our brand make the product review section appeared again after manually configured the app code. They are responsible and offer reliable service.

LivinGrateful

May 07, 2025  on Shopify

We absolutely love Rivyo! The app is amazing and extremely user-friendly. Even better, is their customer service. They are prompt, friendly, professional, and doing an incredible job. We couldn’t be happier with the service they provide.

Prox Devices

Apr 30, 2025  on Shopify

So far so good! We have had excellent success installing the app and getting the reviews to show on our product page. We needed a little help importing the questions because we were using the wrong template format, but Jigs and the Rivyo team was quick to reply and walked us through it. Everything is working great and we couldn't be more pleased.

Custom Plugs

Apr 30, 2025  on Shopify

Great app that functions well. Team are very helpful and have implemented all suggestions we've had. Great stuff.

Póchette

Apr 29, 2025  on Shopify

Great review app - easy to use! The team get back to you very quickly via email with any queries you might have.

Suiforlun

Apr 18, 2025  on Shopify

I’ve been using Rivyo Product Reviews for my Shopify store, and it’s been an absolute game-changer. The plugin is easy to install and integrates seamlessly with my store. It allows me to collect and display customer reviews efficiently, which helps build trust with my customers. The customer service is outstanding! Whenever I had any questions, the support team was quick to help. Highly recommend this plugin for anyone looking to enhance their product reviews experience on Shopify!

Zona Zabave

Apr 11, 2025  on Shopify

I recommend this app for reviews. Very easy to use and their support is excellent, they will always help you as quickly as possible for any problem and anything that bothers you.

Lav Art Studio

Apr 09, 2025  on Shopify

Amazing app, our theme was causing slight issues (our fault) but the team was so fast to help us. Literally was solved in 2 minutes. Great app, great support!!

Refined Naturals

Apr 04, 2025  on Shopify

There customer service is really great, they response almost immediately. And when I requested a new feature after a few weeks it was added that helps a lot for our for our business. Thank you for the great services :)

Gadgetry.ro

Apr 02, 2025  on Shopify

An excellent app and must have. Also the support team is very professional and help me with all my problems quickly, I highly recommend this app.

SNUG24

Mar 26, 2025  on Shopify

its a very good app. the team is quite helpfulll. helped me with complete installation as i am not a tech savy person.

Floating TV Units

Mar 25, 2025  on Shopify

I have some customizations that I need and they helped with it and its a great app for reviews. Thanks.

Tilswall

Mar 25, 2025  on Shopify

The website encountered some problems today. The Rivyo Product Reviews team was very good and actively cooperated to solve the code layer problems, allowing me to adjust the layout very appropriately, and the technical team responded very quickly.

クローム・インダストリーズジャパン 公式オンラインストア

Mar 19, 2025  on Shopify

A bug occurred in the version, but thanks to the prompt response, the issue was quickly resolved. The staff's support was also excellent.

Wezdream

Mar 11, 2025  on Shopify

Their customer service is always ready to help at any time. It is an amazing app, to be honest, and for such a low price.

BEMEL

Mar 08, 2025  on Shopify

Desde que la uso mi piel a cambiado por completo. Se siente más jugosa e hidratada. Me encanta su textura y su olor cuando la aplico.

Alpha Gamer

Mar 05, 2025  on Shopify

This app is really good to display reviews on your website. Their support team is amazing, they really strive to help you if you have any problem with it, I couldn't recommend it more.

Maxplore Store

Mar 04, 2025  on Shopify

I highly recommend using this plugin! It is very easy to set up and offers a wide range of flexible customization options, allowing your comments to adapt to various scenarios. What impressed me the most was the excellent support from both the customer service and technical teams. When I encountered a minor issue and reached out for assistance, they patiently guided me through each step of the process. The problem was resolved in a short period of time with great efficiency. Their service was highly professional and courteous—definitely a five-star experience!

Rattan

Feb 20, 2025  on Shopify

We had some issues with the reviews on our store yesterday. The Rivyo Product team helped us to fix the problem in one day. So quickly and very good customer service. Highly recommend!

Slimprint

Feb 19, 2025  on Shopify

An outstanding app for managing and displaying reviews! The interface is exceptionally intuitive, and the setup process couldn't be simpler. The customer service team deserves special mention - they're incredibly responsive and helpful.

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