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Customer reviews: Rivyo Product Reviews

Develop by WebContrive

Reviews (2,214)

Overall rating
4.9

What Merchants Think

The "Rivyo Product Reviews" app receives positive feedback from merchants for its robust functionality and exceptional customer support. Users frequently highlight the app's ease of use, reliable integration, and the impactful role it plays in enhancing customer engagement and trust. The app proves to be a valuable tool for many Shopify store owners seeking a reliable reviews system.

Key Strengths

  • Exceptional customer support praised for prompt and helpful responses.
  • Easy installation and user-friendly interface.
  • Comprehensive feature set for a competitive pricing point.
  • Useful integration for importing reviews from other platforms.
  • Effective in boosting customer trust and conversions.
  • Customizable options to fit various store needs.

Common Concerns

  • Some users find limitations in customization options.
  • Issues occasionally arise with third-party integrations.
  • Free plan does not support image reviews, which could be communicated more clearly.
  • Higher pricing tier compared to some competitors.

Final Thoughts

Overall, "Rivyo Product Reviews" is well-received by its users for its reliability, ease of use, and exemplary customer support. Despite a few limitations regarding customization and third-party compatibility, the app is valued for its ability to enhance store credibility and engagement. Many reviewers highly recommend Rivyo, noting its positive impact on their Shopify stores.

Orford Refrigeration

Jan 22, 2025  on Shopify

I've only just started using the app but so far it is great ticking all boxes, The customer support is very helpful!

Mariana Martine

Jan 19, 2025  on Shopify

I just added this app, and so far i have nothing bad to say. The customer support was helpful with my issue. I recommed anyone to try it. Thank you.

locksandlux

Jan 16, 2025  on Shopify

Thank you for great App & Support. We are facing some issue regarding integration of Rivyo app with our Store front and they have provided prompt response and fix the bugs on priority. Thanks for your prompt response and support.

Oh,XIYU.

Jan 16, 2025  on Shopify

I have been using this plugin for a while now, and I must say it has exceeded my expectations. The plugin itself is very stable, powerful, and user-friendly, with easy installation and setup. What really stands out, however, is their customer service. Whenever I encountered any issues, their support team responded quickly, professionally, and with great patience, always resolving my problems efficiently. Whether it's using the plugin's features or fine-tuning small details, they provide thorough assistance. This plugin has not only boosted my productivity but also made me appreciate their genuine service. Highly recommended!

Flore d'or

Jan 15, 2025  on Shopify

Great review app that has all the features you need at a very competitive pricing point. Furthermore, the support team is very efficient and helpful with inquiries. This has become my absolute go-to for a review app!

Pragmasis

Jan 09, 2025  on Shopify

Good app, great support. The top tier package is more expensive than Judge.me but the support has been superb.

KHAIKOE

Dec 08, 2024  on Shopify

I had a fantastic experience with Rivyo Product Reviews! The platform made it easy to explore authentic reviews and make informed decisions. The user-friendly interface and reliable feedback gave me confidence. Highly recommend it to anyone looking for honest product insights!

Hope and Letters

Dec 08, 2024  on Shopify

Customer service was great! Fast to response on the questions I had, and willing to help me changed some CSS code since I'm not familiar with it. Thank you!

lusatian

Dec 07, 2024  on Shopify

The app helped me gain customers' confidence when I saw other people's reviews. It also offers many features to improve the store's image.

The Adventure Book

Nov 28, 2024  on Shopify

App works great and good customer service. I had a problem with the amount of reviews not showing up correctly but the problem actually lay with another 3rd party app that hadn't updated their code to support the app properly. Rivyo managed to fix the problem anyway.

Patex Studios

Nov 06, 2024  on Shopify

I absolutely love this app! It works flawlessly and quickly with my theme. The support team is incredibly fast and responsive, even with the free plan, they helped me showcase reviews on my theme. Highly recommend!

Penny Droppers

Oct 29, 2024  on Shopify

Jigs P from the WebContrive apps team was amazing. I was surprised at how prompt they were, working diligently to help get the Google Rich SEO snippet on to the Dawn theme as I was struggling with the new 2.0 structured data. Highly recommend this app for reviews. You can also use the free plan and make use of a lot of features. I would love to support the team financially if/when I can.

7BigStars Kingdom

Oct 02, 2024  on Shopify

Great customer service, whenever we have questions or be in need of help we can always contact an agent right away.

Valencia Theater Seating USA

Sep 24, 2024  on Shopify

Although many functions do not meet my requirements, the customer service will still try their best to help me solve the problems that can be solved.

Bond Craftor

Sep 17, 2024  on Shopify

It's great, it helps me solve my problem in time, I like their technician Jigs P, it understands my problem very quickly and helps me solve it, this is the app I want!

Bigorus

Sep 13, 2024  on Shopify

Brightened My Skin! "I’ve been using Bigorus Turmeric Soap for a few weeks, and I already notice a huge difference in my skin tone! It’s brighter, clearer, and feels so smooth. The turmeric really works wonders, and I love that it’s all-natural. Highly recommend!"

MAGNICRAFT

Sep 02, 2024  on Shopify

In free mode all reviews will be without pictures. Nobody needs reviews without pictures. Why can't you write this on the sales page right away? For some reason I spend time installing and trying to import several reviews, but in the end I get some crap.

cinch skin

Aug 27, 2024  on Shopify

Jigs has been incredibly helpful since I started needing support, and their customer service has been consistently reliable. They always respond promptly, so kudos to the team! Thank you so much!

Nfinity

Aug 21, 2024  on Shopify

I have used this app for other stores. The app is impressive, it does what it claims to do with ease. We did need some custom installation work done. The developers handled our requests quickly and professionally.

ToolNet

Aug 21, 2024  on Shopify

Their support is awesome to say the least! They solved the problem that the review could not be displayed smoothly due to the specifications of the theme we were using. Every time I send an inquiry by email, the text is very polite and I have a good impression. You can choose to continue using this app with peace of mind knowing that they will support you if you encounter any trouble in the future. While other apps had a hard time importing reviews or making it go smoothly, this one went very smoothly. I don't usually write reviews, but I'm happy to write if it encourages them! We want to keep the cost of the app as low as possible, but it's worth the money. I expect the best apps and the best support in the future.

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