Chat representative was very helpful in answering my excessive questions! They were also very open to sharing feedback with developers.

It's easy and simple to use, and when I encountered difficulties and needed help, the responses were very timely, and they actively helped me solve problems.

The support was great and solved all my issues quickly- a great app that's easy to import reviews into!

Great app and Excellent support. Always resolved any issues within 3-5 minutes of initiating a chat.

So far this plugin has been very nice and the customer service has been great, fast and exactly what I needed or asked for. Great job team!

Simple and straightforward to migrate, setup and use. Had a few hiccups but support response was super quick and helpful.

They were very quick to respond and fix the issue that I was having. Very good customer service and work! Great job from the team!

„Eine der besten Review-Apps, die ich je genutzt habe! Das Design ist modern und passt perfekt zu meinem Shop. Besonders gefällt mir, dass ich die Bewertungen mit Fotos und Hauttypen personalisieren kann – das macht die Rezensionen für meine Kunden noch wertvoller. Der Support reagiert extrem schnell und hilft sofort bei Fragen oder Anpassungen. Alles funktioniert zuverlässig, sowohl am Desktop als auch mobil. Ich kann die App jedem Shop-Betreiber empfehlen, der Wert auf hochwertige und vertrauensvolle Kundenbewertungen legt.“

Great! Especially the after-sales service. If you encounter any problems, someone will come to help you very quickly.

Reviews and loyalty app is user friendly, contains multiple options and easy to set up. Great value. Excellent support from Jigs.

This app have great supportive team. Fast responding and helpful members helped me alot past days. Thanks guys wish you long existence.

I recently started using Rivyo: Reviews & Loyalty on my Shopify store and I must say this is one of the best apps for collecting and showcasing reviews. The interface is clean and easy to use, setup is quick, and importing product reviews is super smooth. What I really like is the photo/video review option that builds strong trust with customers. The loyalty and rewards feature is also amazing — it keeps my customers engaged and coming back. Their support team is very responsive and helpful whenever I had a small doubt. Overall, Rivyo has made my store look more professional and trustworthy. Totally worth it for any Indian Shopify seller! Date: 2025-08-29

Have been using the app for just over a day or so now. Has all the features I was looking for. I (might just be me) had some difficulty installing but the support team took care of it immediately. They had me up and running in about 10 mins. Fantastic support!

A very great app that I use for my store. The support team is very responsive, and they care to help and listen to your feedback to improve the app. Highly recommend!

I would like to extend my heartfelt gratitude to the technical team at Rivyo Product Reviews for their efficient and prompt assistance in solving my issue. Your support made a significant difference, and I truly appreciate your hard work! Thank you!

Jigs has always been helpful importing my reviews and uploading them. I appreciate his prompt assistance and upgraded my subscription. : )

Had a query that I contacted their Help function for and they responded quickly to resolve the issue. Very helpful.

We are extremely grateful for the selfless and prompt help from the customer support team. They were incredibly patient and responsive, helping us solve our issues quickly — especially with the code insertion. The Rivyo app itself is very useful and powerful. It allows us to easily add product reviews and star ratings on our Shopify store, which helps build trust with customers and improve conversions. Highly recommended!

The service was fast, professional and helpful. I literally asked a question that was really impacting my store operations. The app wasn't set up correctly and I couldn't figure out what to do. As soon as I reached out it was resolved. I couldn't be more thankful for your help!

So far so good....I just started my switch to Rivyo from a different app and Jigs and the customer service team have been very helpful!