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Customer reviews: Rivyo: Reviews & Loyalty

Develop by WebContrive

Reviews (915)

Overall rating
4.9

What Merchants Think

The "Rivyo Product Reviews" app receives positive feedback from merchants for its robust functionality and exceptional customer support. Users frequently highlight the app's ease of use, reliable integration, and the impactful role it plays in enhancing customer engagement and trust. The app proves to be a valuable tool for many Shopify store owners seeking a reliable reviews system.

Key Strengths

  • Exceptional customer support praised for prompt and helpful responses.
  • Easy installation and user-friendly interface.
  • Comprehensive feature set for a competitive pricing point.
  • Useful integration for importing reviews from other platforms.
  • Effective in boosting customer trust and conversions.
  • Customizable options to fit various store needs.

Common Concerns

  • Some users find limitations in customization options.
  • Issues occasionally arise with third-party integrations.
  • Free plan does not support image reviews, which could be communicated more clearly.
  • Higher pricing tier compared to some competitors.

Final Thoughts

Overall, "Rivyo Product Reviews" is well-received by its users for its reliability, ease of use, and exemplary customer support. Despite a few limitations regarding customization and third-party compatibility, the app is valued for its ability to enhance store credibility and engagement. Many reviewers highly recommend Rivyo, noting its positive impact on their Shopify stores.

Retro Gaming House

Jun 26, 2025  on Shopify

Wonderful App, great customer service. Jigs P from support was very helpful to resolve our issues! Thanks a lot!

Virilion Labs

Jun 24, 2025  on Shopify

By far the nicest looking review app I’ve found for shopify. I’ve tested a lot and many are clunky and not flexible, not this one. Customer service is fast and responsive. Highly recommended.

FlashLED

Jun 20, 2025  on Shopify

He tenido que utilizar la asistencia por chat, se han conectado a mi shopify y en 30 minutos estaba todo solucionado. Un servicio de 10

Eco Strider

Jun 12, 2025  on Shopify

I was having trouble importing the CSV file and the support team helped me very quickly and attentively.

Health Korea Shop

Jun 09, 2025  on Shopify

This app is really easy to use and works perfectly. The service is fast and reliable. I had a good experience and will keep using it. Highly recommend!

Warmables

May 15, 2025  on Shopify

I am giving the app a 5 star review due to customer service. I am not good with computers and after sending an outcry for help to Rivyo I was taken care of immediately. They went out of their way, send e-mails fourth and back immediately until the app was perfectly installed on my website. thanks you Jigs!

My Siesta

May 12, 2025  on Shopify

Jigs P of WebContrive Apps offered incredible service and has helped our brand make the product review section appeared again after manually configured the app code. They are responsible and offer reliable service.

LivinGrateful

May 07, 2025  on Shopify

We absolutely love Rivyo! The app is amazing and extremely user-friendly. Even better, is their customer service. They are prompt, friendly, professional, and doing an incredible job. We couldn’t be happier with the service they provide.

Prox Devices

Apr 30, 2025  on Shopify

So far so good! We have had excellent success installing the app and getting the reviews to show on our product page. We needed a little help importing the questions because we were using the wrong template format, but Jigs and the Rivyo team was quick to reply and walked us through it. Everything is working great and we couldn't be more pleased.

Custom Plugs

Apr 30, 2025  on Shopify

Great app that functions well. Team are very helpful and have implemented all suggestions we've had. Great stuff.

Póchette

Apr 29, 2025  on Shopify

Great review app - easy to use! The team get back to you very quickly via email with any queries you might have.

Suiforlun

Apr 18, 2025  on Shopify

I’ve been using Rivyo Product Reviews for my Shopify store, and it’s been an absolute game-changer. The plugin is easy to install and integrates seamlessly with my store. It allows me to collect and display customer reviews efficiently, which helps build trust with my customers. The customer service is outstanding! Whenever I had any questions, the support team was quick to help. Highly recommend this plugin for anyone looking to enhance their product reviews experience on Shopify!

Zona Zabave

Apr 11, 2025  on Shopify

I recommend this app for reviews. Very easy to use and their support is excellent, they will always help you as quickly as possible for any problem and anything that bothers you.

Lav Art Studio

Apr 09, 2025  on Shopify

Amazing app, our theme was causing slight issues (our fault) but the team was so fast to help us. Literally was solved in 2 minutes. Great app, great support!!

Refined Naturals

Apr 04, 2025  on Shopify

There customer service is really great, they response almost immediately. And when I requested a new feature after a few weeks it was added that helps a lot for our for our business. Thank you for the great services :)

Gadgetry.ro

Apr 02, 2025  on Shopify

An excellent app and must have. Also the support team is very professional and help me with all my problems quickly, I highly recommend this app.

SNUG24

Mar 26, 2025  on Shopify

its a very good app. the team is quite helpfulll. helped me with complete installation as i am not a tech savy person.

Floating TV Units

Mar 25, 2025  on Shopify

I have some customizations that I need and they helped with it and its a great app for reviews. Thanks.

Tilswall

Mar 25, 2025  on Shopify

The website encountered some problems today. The Rivyo Product Reviews team was very good and actively cooperated to solve the code layer problems, allowing me to adjust the layout very appropriately, and the technical team responded very quickly.

クローム・インダストリーズジャパン 公式オンラインストア

Mar 19, 2025  on Shopify

A bug occurred in the version, but thanks to the prompt response, the issue was quickly resolved. The staff's support was also excellent.

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