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Customer reviews: Rivyo : Reviews & Loyalty App

Develop by Shopify

Reviews (866)

Overall rating
4.9

What Merchants Think

The "Rivyo Product Reviews" app receives positive feedback from merchants for its robust functionality and exceptional customer support. Users frequently highlight the app's ease of use, reliable integration, and the impactful role it plays in enhancing customer engagement and trust. The app proves to be a valuable tool for many Shopify store owners seeking a reliable reviews system.

Key Strengths

  • Exceptional customer support praised for prompt and helpful responses.
  • Easy installation and user-friendly interface.
  • Comprehensive feature set for a competitive pricing point.
  • Useful integration for importing reviews from other platforms.
  • Effective in boosting customer trust and conversions.
  • Customizable options to fit various store needs.

Common Concerns

  • Some users find limitations in customization options.
  • Issues occasionally arise with third-party integrations.
  • Free plan does not support image reviews, which could be communicated more clearly.
  • Higher pricing tier compared to some competitors.

Final Thoughts

Overall, "Rivyo Product Reviews" is well-received by its users for its reliability, ease of use, and exemplary customer support. Despite a few limitations regarding customization and third-party compatibility, the app is valued for its ability to enhance store credibility and engagement. Many reviewers highly recommend Rivyo, noting its positive impact on their Shopify stores.

Nick Of Time Textiles

Oct 01, 2025  on Shopify

Simple and straightforward to migrate, setup and use. Had a few hiccups but support response was super quick and helpful.

CH

Sep 29, 2025  on Shopify

They were very quick to respond and fix the issue that I was having. Very good customer service and work! Great job from the team!

VELVET GLOW ⎮ Korean Skincare

Sep 17, 2025  on Shopify

„Eine der besten Review-Apps, die ich je genutzt habe! Das Design ist modern und passt perfekt zu meinem Shop. Besonders gefällt mir, dass ich die Bewertungen mit Fotos und Hauttypen personalisieren kann – das macht die Rezensionen für meine Kunden noch wertvoller. Der Support reagiert extrem schnell und hilft sofort bei Fragen oder Anpassungen. Alles funktioniert zuverlässig, sowohl am Desktop als auch mobil. Ich kann die App jedem Shop-Betreiber empfehlen, der Wert auf hochwertige und vertrauensvolle Kundenbewertungen legt.“

Freecrescent

Sep 16, 2025  on Shopify

Great! Especially the after-sales service. If you encounter any problems, someone will come to help you very quickly.

Revive Wear

Sep 09, 2025  on Shopify

Reviews and loyalty app is user friendly, contains multiple options and easy to set up. Great value. Excellent support from Jigs.

Siguricashop

Sep 09, 2025  on Shopify

This app have great supportive team. Fast responding and helpful members helped me alot past days. Thanks guys wish you long existence.

United By Hope

Aug 20, 2025  on Shopify

Have been using the app for just over a day or so now. Has all the features I was looking for. I (might just be me) had some difficulty installing but the support team took care of it immediately. They had me up and running in about 10 mins. Fantastic support!

Satori Concept

Aug 19, 2025  on Shopify

A very great app that I use for my store. The support team is very responsive, and they care to help and listen to your feedback to improve the app. Highly recommend!

FashionPrice

Aug 11, 2025  on Shopify

I would like to extend my heartfelt gratitude to the technical team at Rivyo Product Reviews for their efficient and prompt assistance in solving my issue. Your support made a significant difference, and I truly appreciate your hard work! Thank you!

SamsGazebos Handcrafted Garden Structures

Aug 07, 2025  on Shopify

Jigs has always been helpful importing my reviews and uploading them. I appreciate his prompt assistance and upgraded my subscription. : )

Bog Standard

Aug 04, 2025  on Shopify

Had a query that I contacted their Help function for and they responded quickly to resolve the issue. Very helpful.

KRIDDO

Jul 31, 2025  on Shopify

We are extremely grateful for the selfless and prompt help from the customer support team. They were incredibly patient and responsive, helping us solve our issues quickly — especially with the code insertion. The Rivyo app itself is very useful and powerful. It allows us to easily add product reviews and star ratings on our Shopify store, which helps build trust with customers and improve conversions. Highly recommended!

SiVi Tidy Co.™

Jul 26, 2025  on Shopify

The service was fast, professional and helpful. I literally asked a question that was really impacting my store operations. The app wasn't set up correctly and I couldn't figure out what to do. As soon as I reached out it was resolved. I couldn't be more thankful for your help!

Jamcat Candles

Jul 24, 2025  on Shopify

So far so good....I just started my switch to Rivyo from a different app and Jigs and the customer service team have been very helpful!

Gardens Depot

Jul 17, 2025  on Shopify

Jigs P from support was really helpful, professional and accommodating. He solved my problems in no time. Probably one if not the best customer service experience I had. Kudos!

Gaas Bag's Room

Jul 17, 2025  on Shopify

It was easy to set up and the design fits my store perfectly. Customer support was quick and resolved my issue in minutes. Thank you for the great service!

RaysDanc

Jul 14, 2025  on Shopify

Great app! easy to use. best of all, fast professional customer service every time you have any problem!! 100% recommend

Masculine Clothes

Jul 10, 2025  on Shopify

Their customer service is amazing! Super fast replies, and they listened to my request. They added a new feature in just a few weeks, which helped our business. Big thanks for the awesome service!

Verbum Medien

Jul 07, 2025  on Shopify

We use it for importing Amazon reviews to our shopify webpage. It works great! Customer support is also TOP!

Retro Gaming House

Jun 26, 2025  on Shopify

Wonderful App, great customer service. Jigs P from support was very helpful to resolve our issues! Thanks a lot!

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