Taranker.Com Logo
Rivo Loyalty Rewards Referrals logo

Customer reviews: Rivo Loyalty Rewards Referrals

Develop by Rivo

Reviews (2,527)

Overall rating
4.9

What Merchants Think

Merchants using the "Rivo Loyalty Rewards Referrals" app generally express satisfaction with its simplicity and the ease of integrating it into their existing systems. The app is appreciated for enhancing customer engagement and offering a variety of features to strengthen loyalty programs. A significant aspect of Rivo's appeal is the remarkable customer support provided by team members like Abbie, Pete, Arianne, Jel, and Bryan, who are commended for their quick, patient, and extensive support in resolving issues promptly.

Key Strengths

  • Outstanding customer support with personal, friendly, and prompt service.
  • Intuitive and easy-to-use interface suitable for even inexperienced users.
  • Robust features that enhance store functionality, such as loyalty programs and customization options.
  • Flexibility with no limits on customer participation or email distribution.
  • Positive impact on customer engagement and satisfaction.

Common Concerns

  • Confusion around plan options, with some users feeling misled by the sales funnel.
  • Issues with leftover installed items post-uninstallation.
  • Desire for improvements in tier rewards, wishing for more 'lifetime' options.

Final Thoughts

Overall, "Rivo Loyalty Rewards Referrals" receives high praise for its comprehensive features that facilitate customer loyalty and engagement, making it a valuable tool for merchants. While there are some concerns regarding the app's transparency in its plans and uninstallations, these are largely overshadowed by the quality of support and effectiveness in improving customer interaction. The app is recommended for businesses looking to improve their customer loyalty programs with excellent support reinforcing the user experience.

Arcane Beauty Collection

Oct 25, 2024  on Shopify

Bryan was so helpful and made my concerns easy to deal with. Thank you!

Vice City Beads

Oct 25, 2024  on Shopify

Thank you for the help!

The Eucalyptus House

Oct 25, 2024  on Shopify

Dan was quick to help out and was able to do everything ai requested. It was done so fast. Very impressed.

Dense Design

Oct 24, 2024  on Shopify

it was good and arianne responded to every doubts that i had. full points to her and the rivo team. great job

Gemlet

Oct 24, 2024  on Shopify

Arianne was very helpful in onboarding!

Beauty Supply 123 Outlet

Oct 24, 2024  on Shopify

Online India

Oct 24, 2024  on Shopify

Really great support team !! They guided me from A-Z for integrating to my website. No regrets choosing Rivo over other loyalty programs. :)

KC Capital Retail Galleria

Oct 24, 2024  on Shopify

Abbie was great. Answered all my questions and even gave me some advice on managing my store. I couldn't be happier with the customer service. I would recommend this to everyone that is starting up.

Desert Paddles

Oct 23, 2024  on Shopify

Abbie helped me with getting the loyalty rewards set up. Awesome customer service and this will be game changer for our store.

Fluency Beauty

Oct 22, 2024  on Shopify

Support was great for set up, especially Abbie! Very pleased with the app. Can't wait to start getting speed!

Frankly Türkiye

Oct 22, 2024  on Shopify

Amazing and fast support from Paul! Easy to use and totally meets our needs about loyalty and rewards. I totally recommend as it can integrate with other apps too.

The M-ethod Aesthetics

Oct 19, 2024  on Shopify

My experience with Arianne and the entire team has been great, always helpful with timely replies and they really do seem to care about their customers. The integration has been a breeze to set up speaking as one who has got minimal coding experience.

Ruby Essentials

Oct 19, 2024  on Shopify

Had great help from Paul completing the setup!

MACKENZIEMODE

Oct 19, 2024  on Shopify

Super fast answers, and excellent real time assistance.

Noveira Italia

Oct 18, 2024  on Shopify

This application is wonderful, I just finished setting it up on my shop and I have to say I'm really excited. I also contacted support and the operator Pete was really very kind and professional.

Mi tienda

Oct 15, 2024  on Shopify

Buena atencion pana

Culinarywellbeing

Oct 15, 2024  on Shopify

Great customer service

Silvershine llc

Oct 15, 2024  on Shopify

Awesome team, awesome apps not just this one they have others too! Pretty good...

La Torref'

Oct 15, 2024  on Shopify

Bon chat with Jel, efficace et gentille !

TARKINE ATHLETICS

Oct 15, 2024  on Shopify

Awesome customer support and easy to use app.

Scroll to Top