Quickly implement mandatory EU withdrawals and refunds, no developer required.
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Website Support Portal Privacy policy Tutorial FAQ DocumentFrom June 19, 2026, the withdrawal button is mandatory across the EU (Directive 2023/2673). Retractly sets it up automatically, no developer needed. Your customer submits a withdrawal in under 60 seconds, even without an account. Confirmation, approval, and rejection emails are sent automatically. Issue refunds with one click, inventory is restocked automatically. Track everything in a dashboard with KPIs, filters, and CSV export. Forms and emails are available in all 24 official EU languages.
Advanced returns policy, exchange, credit, and shipping...
Automatic returns, exchanges, and complaints!
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