Customer reviews: Revie: Reviews via Whatsapp

<h3>What Merchants Think</h3> <p>The overall feedback from merchants using "Revie: Reviews via Whatsapp" is overwhelmingly positive. Users appreciate the app for its effectiveness in increasing the number and quality of reviews, particularly in regions where WhatsApp is prevalent. Many praise the support team for being responsive and helpful in resolving issues quickly, enhancing the user experience.</p> <h3>Key Strengths</h3> <ul> <li>High conversion rate for obtaining reviews via WhatsApp compared to email.</li> <li>Excellent and responsive customer support, often highlighted as a major positive.</li> <li>Ease of use and intuitive interface, making it simple for merchants to set up and for customers to leave reviews.</li> <li>Automation of review requests that enhances efficiency for merchants.</li> <li>Positive impact on sales and customer feedback visibility.</li> </ul> <h3>Common Concerns</h3> <ul> <li>The app's appearance is perceived as somewhat basic by some users.</li> <li>Some users experience delays in customer support response times.</li> <li>Limited functionalities that may not cover all requirements for some merchants.</li> <li>Billing issues, such as charges after uninstallation, have been reported.</li> <li>Lack of email review request functionality for non-WhatsApp dominant markets.</li> </ul> <h3>Final Thoughts</h3> <p>"Revie: Reviews via Whatsapp" is highly regarded by its users for significantly boosting review acquisition via a widely used communication channel. While it excels in customer support and user interface, a few functionality and service concerns exist. Overall, it is a valuable tool for businesses seeking an efficient and effective way to gather customer reviews.</p>

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Reviews (310)

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What Merchants Think

The overall feedback from merchants using "Revie: Reviews via Whatsapp" is overwhelmingly positive. Users appreciate the app for its effectiveness in increasing the number and quality of reviews, particularly in regions where WhatsApp is prevalent. Many praise the support team for being responsive and helpful in resolving issues quickly, enhancing the user experience.

Key Strengths

High conversion rate for obtaining reviews via WhatsApp compared to email.
Excellent and responsive customer support, often highlighted as a major positive.
Ease of use and intuitive interface, making it simple for merchants to set up and for customers to leave reviews.
Automation of review requests that enhances efficiency for merchants.
Positive impact on sales and customer feedback visibility.

Common Concerns

The app's appearance is perceived as somewhat basic by some users.
Some users experience delays in customer support response times.
Limited functionalities that may not cover all requirements for some merchants.
Billing issues, such as charges after uninstallation, have been reported.
Lack of email review request functionality for non-WhatsApp dominant markets.

Final Thoughts

"Revie: Reviews via Whatsapp" is highly regarded by its users for significantly boosting review acquisition via a widely used communication channel. While it excels in customer support and user interface, a few functionality and service concerns exist. Overall, it is a valuable tool for businesses seeking an efficient and effective way to gather customer reviews.

República Mujer

Aug 26, 2024 on Shopify

Excelente app para reviews, fácil de usar y el servicio al cliente muy rápido. La recomiendo de todas maneras.

Ketrebeauty

Aug 04, 2024 on Shopify

Me encanta, es mucho más sencillo para mis clientes dejarnos una review y al ser un servicio automatizado nos quita un peso de encima al no tener que estar enviando mails que a veces terminan en spam y el cliente ni los ve.

Briiz

Jul 29, 2024 on Shopify

Amazing app! For months, I used email review apps, but none worked as well. Now, with Revie, I get new reviews every month through WhatsApp. It's easy to set up and has great support.

SÜSSE

Jul 29, 2024 on Shopify

Atención personalizada y atenta, se nota que quieren apoyar y crecer con las personas que decidimos confiar en ellos. Muy buen servicio y mucha amabilidad

Nap Beauty

Jul 15, 2024 on Shopify

Recien estoy empezando a usar la app, pero me ha encantado....No recibia los reviews de mis clientes porque se solicitaban vía mail, instale Revie y en solo 20minutos me llegaron 3 riews!!!!... Definitivamente la seguire usando!

KRONE

Jul 15, 2024 on Shopify

Espectacular, la mejor app para reviews que conozco y el servicio al cliente impecable, me ayudaron a instalar la app en mi sitio de shopify porque no me había dejado y ellos lo solucionaron perfecto. Si buscas una app de review buena, ya la encontraste!

Audioonline

Apr 22, 2024 on Shopify

100% recomendada. Este es el segundo sitio en el que lo instaló porque en el anterior nos ayudó a subir de manera considerable los reviews que las personas dejan, a la gente se le hace muy fácil dejar un comentario de esta manera. En cuanto a su servicio también es muy bueno y rápido, responden de manera efectiva.

RegistraTuIMEI

Apr 16, 2024 on Shopify

Me encanta la facilidad de contacto con soporte y obviamente todas las buenas funciones propias de la APP. Saber cuantas ventas he podido hacer gracias a los comentarios es excelente!

eclectiK Chile

Mar 28, 2024 on Shopify

mi primera app de reviews. de momento no se actualiza con mis ventas, y al pedir ayuda al Whatsapp no responden, llevo un rato esperando... claro, tengo la versión gratuita, pero así no dan ni ganas de probar la paga...

Teya Artesanal

Dec 22, 2023 on Shopify

Hasta el momento todo bien con la app y el soporte siempre al pendiente de resolución de problemas. Me gustaría que pueda añadirse la opción de envío de correo electrónico para otros países como Estados Unidos donde no es muy común que usen WhatsApp

Cooldrop.co

Nov 17, 2023 on Shopify

It works really great, easy for clients to use and customer service is amazing. When I had doubts about how to install it they took it of it super fast.