What Merchants Think

The "CedCommerce Reverb Integration" app has a mixed reception from its users. While some users praise its functionality and the attentive support team, many merchants express dissatisfaction with the app's usability and customer service. Issues with setup and persistent bugs seem to overshadow the positive experiences for a significant number of users.

Key Strengths

• Quick problem resolution once engaged by support.
• Attentive support team when responsive.
• Seamless integration experience for some users.
• Highly rated for communication when support successfully reached.

Common Concerns

• Perceived lack of customer service and delayed responses.
• Complex setup process with insufficient instructions.
• Frequent bugs, especially with payment and SKU management.
• Frustration with time zone differences affecting support availability.
• Indifferent customer support experiences.

Final Thoughts

Overall, while the "CedCommerce Reverb Integration" app has potential and shows promise for certain users, the recurring issues with customer support and setup complications significantly detract from its perceived value. Merchants who need reliable and prompt assistance may experience frustration, although those who can navigate these challenges might find it beneficial after overcoming initial hurdles.