Returns & Exchanges by aico

Develop by Shopify

$4.99

/ Month

Effortlessly manage returns and exchanges with a customizable customer portal.

Customizable customer portal

Easy self-service requests

Centralized request management

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About Returns & Exchanges by aico

Launched Aug 13, 2025

Built by Shopify

Address

114 W. 17th Street, New York, NY, 10011, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Easily manage returns and exchanges with a fully customizable self-service portal.

Returns & Exchanges by aico lets you manage return and exchange requests with ease. Customize your portal with logos, colors, and email settings. Set return/exchange reasons, policies, and addresses. Customers can submit requests by entering their order ID and email, selecting items and reasons. Track and manage all requests from the app’s Returns Overview dashboard.

Fully customizable return and exchange portal
Easy customer self-service with order ID and email
Centralized dashboard to manage all requests

Pros

Fully customizable return and exchange portal, allowing for integration of logos, colors, and email settings.
Easy customer self-service, enabling users to submit requests using order ID and email.
Centralized dashboard for tracking and managing all requests efficiently.
Streamlines the return and exchange process, improving customer satisfaction.

Cons

Customers may struggle with technical issues related to portal customization.
Potentially limited integration with other e-commerce platforms or software.
The need for continuous updates or maintenance to ensure portal functions smoothly.