Where Knowledge Meets Innovation
Effortless returns management with analytics and automated customer updates.
TrackBack provides a self-service returns portal linked to your online store. Customers look up their order, select items and reasons, then choose a refund type. Merchants review requests and approve, reject, or process refunds via the platform's refund API. Automated emails keep customers updated at each stage. Configure return windows, blocked SKUs, auto-approval rules, and email templates. Built-in analytics track return volumes, top reasons, and refund totals over time.
Single benefit per order: Restrict gift cards with discounts...
Add Try Before You Buy to your store to acquire more customers...
Repeat order easily with one click in my account pages.
Partial, Deferred or Split payment options with card on...
Wix Apps
Ecwid Apps
BigCommerce Apps
AI Agents
