Shopify Return handling apps 2025

FENIX Express

Send order to FENIX Express easily Show more

FENIX Express is a cutting-edge delivery service app designed for efficiency and convenience, catering to a diverse clientele across the UAE. It features flexible pickup and delivery slots, ensuring that your packages reach their destinations promptly. With state-of-the-art automated address validation, FENIX Express minimizes errors and enhances user satisfaction. Whether you need a 4-hour bullet delivery in Dubai or next-day service throughout the UAE, FENIX Express has you covered, excluding remote areas. The app facilitates merchants by allowing them to send orders directly to FENIX Express, providing real-time tracking information and airway bills. Additionally, it supports seamless order status updates and cancellations, streamlining the delivery process for both merchants and customers. The high-frequency COD reconciliation and smooth return handling further cement its reputation as a reliable delivery partner.

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Order tracking

Address validation

Send orders

Flexible delivery

Cod reconciliation

Return handling

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Assurify Shipping Insurance

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Manage Refund, Return or Replace easily with Assurify Show more

Assurify Shipping Insurance app streamlines your shipping protection process by eliminating the need for third-party insurers. Effortlessly set up within your store backend, the app features an integrated dashboard that allows you to easily configure and apply assurance fees directly to your customers’ carts. Simplified management panels ensure seamless handling of refund, replacement, or return requests, enhancing operational efficiency. By offsetting losses from lost, damaged, or returned items, the app helps boost revenue and elevate customer satisfaction. Users benefit from an intuitive and secure portal, enabling easy claims handling with one-click customer submissions. The Assurify Resolution Portal further enhances customer service by providing an efficient platform for issue reporting and resolution. With Assurify, enjoy peace of mind and streamlined shipping insurance management.

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Easy setup

Integrated dashboard

Return handling

Refund management

Assurance fee management

Replace requests

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FlexReturn Return Center

$6.99-$69.99 / Month

6.9

28 Reviews

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Smart order return app to automate and manage customer returns Show more

FlexReturn Return Center revolutionizes the return process, ensuring a seamless and efficient experience for both businesses and their customers. With its intuitive platform, retailers can establish intelligent return rules that cater to individual customer preferences, enhancing satisfaction and encouraging repeat business. The app’s robust admin backend significantly reduces the time and effort required in managing returns, thanks to features like automatic return approvals and shipping label generation. FlexReturn also boasts a visually appealing and customizable return page that supports 12 languages, accommodating a global customer base. Automated notifications keep customers informed at every step of the return process, fostering transparency and trust. The smart rules system provides customers with optimal return options and the ability to select different product variants or upload proof photos, ensuring a comprehensive return experience. By automating complex tasks such as restocking and return approval, FlexReturn streamlines operations and promotes efficiency in handling returns.

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Email notifications

Smart return rules

Shipping label generation

Fast return process

Automatic approval

Admin backend streamlining

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Accu Easy Return

$15-$50 / Month

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Manage Order Returns Show more

Accu Easy Return is an innovative app designed to streamline and enhance the returns process for businesses and their customers. It features customizable event-based email notifications, ensuring customers are promptly informed about their return status. The app utilizes secure OTP-based email verification to authenticate return requests, adding an extra layer of security. Key features include comprehensive returns management, tracking timelines for returns, and proactive return updates to minimize customer inquiries. Accu Easy Return prioritizes data protection and adheres to GDPR compliance, safeguarding customer information. With a focus on providing excellent support, the app is always ready to assist users with any questions or concerns they might have. By automating returns, businesses can offer a seamless return experience, ultimately improving customer satisfaction and reducing operational effort.

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Returns management

Data protection

Email notification

Otp validation

Track return timeline

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Order Handling Fees

$10 / Month

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Only app that supports taxable variable fees for POS (eg PIF) Show more

Order Handling Fees is a specialized app designed exclusively for POS systems, aimed at capturing additional fees like the Public Improvement Fee (PIF) that are levied by local governments. These fees, often applicable to point-of-sale transactions, can be easily configured as either fixed amounts or as a percentage of the total cart value. Once installed, users can add an intuitive tile to their POS handheld devices, facilitating quick access to these fee settings. Upon adding items to a cart, a simple press of the tile displays and applies the configured fees, seamlessly integrating them into the order total. Additionally, the app allows for the categorization of fees as taxable or non-taxable, providing flexibility for various jurisdictions. Users can also customize their reporting by naming or assigning SKUs to the fees being collected, ensuring comprehensive downstream financial tracking and compliance.

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Configurable fees

Taxable options

Pos tile integration

Fixed/variable fees

Custom fee naming

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RX Cart Upload Pro

$29.99 / Month

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Streamline RX Handling for Medical & Healthcare Stores

Admin management

Prescription upload

Format flexibility

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RX Cart Upload Pro

$29.99 / Month

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Streamline RX Handling for Medical & Healthcare Stores Show more

RX Cart Upload Pro is a must-have app for pharmacy and healthcare merchants using Shopify, designed to revolutionize prescription management. By allowing customers to upload their prescriptions directly from the cart page, it significantly enhances the shopping experience and ensures a seamless transaction process. For merchants, this app simplifies order processing by seamlessly integrating prescription handling into the Shopify admin section, thereby addressing the crucial need for secure and efficient prescription management. Its user-friendly interface allows customers to effortlessly upload their prescriptions in various formats such as images or PDFs. Additionally, the app enables merchants to manage and view all uploaded prescriptions conveniently from the admin panel. With RX Cart Upload Pro, healthcare commerce is made more efficient and adaptable to modern online shopping needs.

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Admin panel management

Easy prescription upload

Flexible upload formats

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Return Prime: Return → Revenue

$9.99-$149.99 / Month

8.7

758 Reviews

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Make revenue through returns, send automated labels & refund Show more

Return Prime: Exchange & Refund is a comprehensive solution for managing returns, exchanges, and refunds all in one place. This app streamlines the return process by allowing you to send return labels, facilitate in-store returns, and offer refunds via store credits, making the experience more efficient for both retailers and customers. With seamless integration of your preferred logistics and Warehouse Management System (WMS), Return Prime ensures a smooth and automated return operation. Transitioning from another returns app is hassle-free, positioning Return Prime as a forward-thinking choice for businesses. The app offers a customizable, customer-friendly return portal along with automated features like return label generation and replacement order creation on Shopify. Additionally, it supports multiple refund methods, including refunds to cards or gift cards, and promotes store credit incentives. With the ability to connect with over 30 apps and the option for custom integrations through API and webhooks, Return Prime is a versatile tool for modern retail businesses.

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Automated return labels

In-store returns

Refund alternatives

Logistics integration

Seamless migration

Customizable portal

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ReturnX | Auto Return Exchange

$39-$169 / Month

7.9

16 Reviews

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Easy return, exchange, refund, store credit, gift card & label Show more

ReturnX is an innovative app designed to streamline the return and exchange process for eCommerce businesses, particularly on Shopify. This powerful tool automates return labels and offers a self-service portal, making it easier than ever for customers to handle returns and exchanges. By integrating with major logistics partners like DHL, DPD, Royal Mail, UPS, and USPS, ReturnX ensures smooth logistics management, saving valuable time for businesses. It enhances customer loyalty by providing flexible refund options such as gift cards, and employs AI analytics to analyze return requests, images, and comments for actionable insights. With a custom rules engine, businesses can enforce their unique return and refund policies effortlessly. Overall, ReturnX not only simplifies return management but also helps recover revenue, making it an essential asset for modern eCommerce retailers.

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Automated return labels

Self-serve options

Custom branded portal

Refund via gift card

Major logistics integration

Actionable return insights

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Keepoala: Returns & rewards

$1 / Month

7.8

3 Reviews

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Return reducing loyalty program. Return portal & dashboard. Show more

Keepoala: Returns & Rewards is an innovative app designed to enhance customer loyalty and retention for online shops by reducing the volume of product returns. This multi-brand loyalty program incentivizes customers to retain their orders by awarding points for keeping the items. These points can then be redeemed for vouchers within the shop, thereby fostering customer satisfaction and encouraging brand loyalty. The app seamlessly integrates with Shopify, allowing retailers to manage returns efficiently through a whitelabel return portal. By encouraging shoppers to keep 9 out of 10 orders, Keepoala not only opens up new channels for customer acquisition but also helps in maintaining revenue and boosting Net Promoter Scores (NPS). Additionally, the built-in dashboard aids businesses in identifying their most profitable customer groups and understanding the reasons behind returns for better strategic planning.

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Store credit rewards

Coupons and discounts

Shopify integration

Custom loyalty programs

Multi-brand loyalty program

Points for non-returns

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Return Helper: Return Centre

7.8

11 Reviews

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Automated returns & generate labels through a branded portal Show more

Return Helper: Return Centre offers a sophisticated return management solution, expertly crafted to simplify and enhance the return processes and aftermarket efforts for retailers worldwide. It is especially suited for cross-border merchants, providing smooth integration with over 15 international warehouses located in countries such as the U.S., Canada, U.K., and Japan, among others. The platform extends its capabilities through partnerships with 30 international shipping carriers, ensuring efficient logistics management. Users can tailor their returns portal, customizing elements like logos, colors, and return reasons, for a personalized customer experience. Return Helper also provides smart automation solutions, including automatic shipping label generation and the implementation of rules for specific return scenarios, like return windows and non-returnable products. In addition, retailers can engage their global clientele effectively by sending multilingual email updates at every return process stage, complemented by local return collection services in 15 countries.

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Automated returns

Smart return rules

Carrier integrations

Branded portal

Return label generation

Multi-language emails

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ClickPost Returns Plus

$49-$199 / Month

7.8

6 Reviews

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Returns centre for Return management, Return tracking, Refunds Show more

ClickPost Returns Plus is a seamless solution designed to improve the post-purchase experience by offering easy and efficient returns management. This app enables businesses to build brand loyalty by turning customer returns into repurchase opportunities, thus ensuring customer satisfaction. One of its key features is the centralized management of all return requests, allowing for streamlined updates and efficient handling. Users can easily set up their own return policies, eligibility criteria, and reasons for returns, all within a setup time of under 30 minutes. The app includes a user-friendly self-serve return portal for customers, a management dashboard, and automated email updates throughout the return process to keep customers informed. It also provides comprehensive reports to help businesses make informed decisions about returns and features multi-language support to cater to a diverse customer base. With ClickPost Returns Plus, both businesses and customers can enjoy a hassle-free and transparent returns experience.

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Multi-language support

Automated email updates

Custom return policies

Comprehensive reports

Self-serve return portal

Returns management dashboard

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Unified Order Return

$19.99 / Month

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Making return and exchange smooth for customers. Show more

Unified Order Return is an innovative app designed to transform the returns process into a seamless, customer-friendly experience. The app empowers customers by allowing them to effortlessly view their order history and initiate returns tailored to the preferences of their merchant, thereby enhancing the likelihood of them shopping again. Its intuitive backend system revolutionizes return management by automating approvals and generating shipping labels, thus saving valuable time for your team. Additionally, the app offers a comprehensive dashboard for tracking and managing return requests, ensuring that every return is processed efficiently and effectively. By streamlining these processes, Unified Order Return not only benefits merchants by reducing operational hassle but also boosts customer satisfaction through a fast and hassle-free return experience.

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Streamlined management

Shipping label generation

Fast return process

Order history viewing

Initiate return process

Automatic approval

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Parcel Panel Returns &Exchange

$20-$59 / Month

9.7

572 Reviews

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Returns and exchanges, Return labels, Return policy, Refunds Show more

ParcelPanel Returns & Exchange by Channelwill is designed to streamline the returns process, transforming potential customer disappointments into new opportunities. This app provides a self-service return center, allowing customers to easily manage their returns with real-time email notifications for status updates and detailed shipping instructions. With the ability to generate return labels for international shipments, businesses can effortlessly manage returns and exchanges. Customizable return solutions encourage customers to opt for exchanges, helping to minimize lost sales. ParcelPanel empowers businesses to create a branded return experience through a dedicated return portal and personalized email notifications. It also offers various refund options, such as store credit and gift cards, and minimizes fraud with smart eligibility rules. Seamless integration with platforms like Sendcloud, Shippo, DHL, Shipstation, and FedEx, as well as QR code scan returns, ensures efficient returns management, while automated syncing with Shopify keeps everything up-to-date.

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Real-time updates

Shopify integration

Self-service returns

Customized refunds

Custom return solutions

Branded return experience

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AfterShip Returns & Exchanges

$23-$239 / Month

8.9

2,307 Reviews

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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

AfterShip Returns & Exchanges is an intuitive app designed to enhance the returns process, boosting customer satisfaction while optimizing operational efficiency. By offering an automated returns solution, businesses can encourage exchanges over returns, thus recapturing otherwise lost revenue. The app allows you to set automation rules, manage returns, and track insights seamlessly all within one portal, significantly improving efficiency. It helps reduce customer anxiety through branded returns pages and automated email updates, ensuring customers are always informed. The app efficiently manages carriers with regional return routing and carrier data to streamline operations. With features like a self-service returns page and smart return rules, businesses can lower return rates and enhance customer experiences. Additionally, flexible refund and exchange options, coupled with automation features like auto-refund and auto-restock, minimize manual work and further delight customers.

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Flexible refund options

Self-service returns

Smart return rules

Exchange encouragement

Automated email updates

Automated return processes

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Size Charts & Size Guide ‑ ESC

$4.99 / Month

7.6

580 Reviews

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Reduce return rates with unlimited size charts and size guides Show more

Size Charts & Size Guide ‑ ESC is a user-friendly app designed to streamline the process of creating accurate and appealing size guides for your online store, helping customers make confident purchasing decisions and reducing the likelihood of returns. With the flexibility to design your own guide or utilize one of the pre-existing templates, this app allows you to seamlessly integrate size guides into product pages using product tags or present them across all products instantly. Easily editable, the guides can be customized to reflect your store's aesthetic, and enhanced with images, custom icons, and text for a more engaging customer experience. Supporting Shopify 2.0 and utilizing app blocks, Size Charts & Size Guide - ESC ensures compatibility and smooth functionality within your store. Additionally, if you feature your products on the Shop app, all size charts will be automatically displayed alongside the associated products, providing a consistent shopping experience across platforms. Save time and enhance your store's capability to assist customers in finding the right fit with this comprehensive size guide solution.

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Shop app integration

Template options

Shopify 2.0 support

Unlimited size charts

Easy guide creation

Product page tags

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CheckPop ‑ Terms & Conditions

$1.99 / Month

7.8

1 Reviews

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Add checkbox with popup for terms, return policy on Cart page Show more

CheckPop ‑ Terms & Conditions is a versatile app designed to enhance user interaction by allowing store owners to track when customers have accepted their terms and conditions. With its customizable behavior, you can choose how the terms or refund policy are displayed — either in a new tab or a convenient popup window. Installation is seamless; simply integrate the app through the theme customization page, taking advantage of the latest app blocks feature without any modifications to your theme code. The app ensures easy record-keeping by storing the acceptance date and time directly within the order page. Furthermore, CheckPop supports pop-up display using existing pages or creating new ones, offering flexibility to match your store's design and workflow. Customize the display behavior effortlessly with the app's comprehensive options, ensuring a tailored user experience.

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Theme customization

Terms checkbox popup

Accept terms tracking

Custom behavior options

App blocks compatibility

Popup support

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Narvar Return and Exchange

6.7

19 Reviews

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Save sales & convert refund requests into exchanges. Show more

Narvar Return & Exchange is a robust application designed specifically for Shopify merchants aiming to optimize their sales and minimize refund-related losses. By providing a wide array of adaptable exchange options, this tool helps convert potential refunds into retained revenue, enhancing the overall customer experience. Merchants can maximize customer lifetime value through highly customizable and convenient return processes, which also utilize advanced reverse logistics to expedite product return handling. Seamless integration with existing business tools ensures a smooth workflow and enhances operational efficiency. Furthermore, Narvar equips businesses with intelligent insights and data-driven strategies to manage the complexities of the return process effectively. This strategic approach not only reduces costs but also strengthens customer relationships and loyalty.

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Store credit

Reverse logistics

Customizable experiences

Save sales

Retain revenue

Adaptable exchanges

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WeSupply Returns & Exchanges

$40-$800 / Month

7.8

6 Reviews

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Return Label, Store Credit, Exchange, Return Policy, Refunds Show more

WeSupply Returns & Exchanges is a robust platform designed to transform the often challenging return process into a profitable and customer-centric experience. With self-service returns, efficient management, and condition-based return destinations, it simplifies the return journey while catering to customer needs through bundle and gift returns as well as flexible return policies. The app allows businesses to convert return incidents into potential sales by offering variant and full catalog exchanges along with incentives such as gift cards and bonus credits, encouraging repeat business. It features intelligent systems to prevent return fraud through smart return rules and customer blocklists, ensuring secure transactions. WeSupply streamlines operations, reducing costs and manual effort with instant exchanges and seamless integrations with carriers, 3PLs, and ERPs. This makes it an excellent alternative to existing solutions like Loop Returns and Narvar Returns, positioning it as a leader in return management efficiency.

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Instant exchanges

Self-service returns

Smart return rules

Gift cards

Carrier integrations

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ReturnGO Returns & Exchanges

$23-$417 / Month

8

298 Reviews

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Manage Returns, Exchanges, Refunds, Return Labels & Credits Show more

ReturnGO Returns & Exchanges is an innovative platform designed to streamline and simplify the returns and exchanges process for businesses. With its exchange-first approach, the app offers a seamless experience through an AI-powered return portal that facilitates one-click exchanges. Users can customize return and exchange policy rules, eligibility conditions, and resolutions to automate their RMA processes and email notifications, enhancing efficiency. The platform also provides comprehensive order tracking and notifications, ensuring a complete end-to-end post-purchase experience. Additional features include managing product and variant exchanges, gift returns, order cancellations, and store credits, along with flexible return reasons and the ability to upload images and videos. Automation rules, such as auto-exchange and auto-refund, further enhance the ease of returns, while automatically generated pre-paid return shipping labels assist in hassle-free tracking. Integrations with various shipping carriers, 3PLs, ERPs, helpdesks, and APIs ensure ReturnGO seamlessly fits into existing workflows.

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Store credit options

Order tracking

One-click exchanges

Carrier integrations

Automated return portal

Policy rule customization

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Shopify Return handling apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 2 Apps

FENIX Express

Assurify Shipping Insurance

FlexReturn Return Center

Accu Easy Return

Order Handling Fees

RX Cart Upload Pro

RX Cart Upload Pro

Return Prime: Return → Revenue

ReturnX | Auto Return Exchange

Keepoala: Returns & rewards

Return Helper: Return Centre

ClickPost Returns Plus

Unified Order Return

Parcel Panel Returns &Exchange

AfterShip Returns & Exchanges

Size Charts & Size Guide ‑ ESC

CheckPop ‑ Terms & Conditions

Narvar Return and Exchange

WeSupply Returns & Exchanges

ReturnGO Returns & Exchanges