We had some issues with the App. We contacted the support and the issues were fixed. Now we are using the app and we are happy with it. Thank you!

The app was working fine, but after some time, we couldn’t open it. It didn’t add the option to the cart or checkout. Customer support isn’t responding over live chat, email, or phone calls. Don’t waste your time, as it doesn’t work.

It was amazing, but 4 days ago it just stopped working... Nobody answered, I don't know what really happened

So far so good... Within 24hrs of installing the Assurify Shipping Protection app I have had two customers purchase this protection, which I am pleased to see happen so quickly. It obviously taps into a need that some of my Customers have, and I am pleased to be able to offer this. In terms of support, I reached out today and asked about how I can offer more prominent Assurify branding across my store, and I was assisted promptly by a very friendly support person. I look forward to continuing my experience with the Assurify Team.

Assurify has completely transformed the way we handle shipping protection for our Shopify store. The installation was seamless, and within minutes, we had full control over how we offer protection to our customers. What really stands out is the app's ability to blend into our store's branding — making it feel like a native feature. We’ve seen a noticeable decrease in customer complaints related to lost or damaged orders, and more importantly, customers feel reassured knowing their shipments are protected. It has added real value to our checkout experience, and we couldn’t be happier with the results. If you're looking for a plug-and-play shipping protection solution that actually works and improves customer trust, Assurify is the way to go.

Works flawlessly and the support team responds quickly. Very flexible app, easy to set up. Highly recommend!

I cannot emphasize enough how impressed I am with Assurify's support team. From the moment I encountered a minor issue to major ones like cloudflare problems with the app, their customer service representatives demonstrated an extraordinary level of commitment and technical expertise. What truly sets Assurify apart is their proactive problem-solving approach. When I experienced a configuration challenge that was impacting my store's functionality, their support team didn't just provide a generic solution. Instead, they: - Conducted a thorough analysis of my specific setup, identifying the root cause of the issue with remarkable precision - Developed a customized fix that not only resolved my immediate problem but also optimized my overall app performance - Walked me through the solution step-by-step, ensuring I fully understood the implementation The speed of their response was equally impressive. What could have been a potentially frustrating technical issue was transformed into a smooth, almost effortless resolution. Their team combined technical knowledge with genuine customer care, making me feel supported throughout the entire process. Moreover, their follow-up was exceptional. They didn't just solve the problem and disappear - they checked in to ensure the solution continued to work perfectly and offered additional optimization tips for my Shopify store. For any Shopify store owner looking for a reliable app with outstanding support, Assurify is an absolute game-changer. Their commitment to customer satisfaction is truly remarkable. Highly recommended!

Great protection for my store. Thank you for creating a shipping protection app. I recommend it for all.